Appliances Presidents’ Day SaleEnds 2/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $611.99
Clearance
The regular price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy Book's fast performance, lightweight design, and responsive touch screen. Many users appreciate its portability and long battery life, making it a great choice for students and professionals on the go. While some users have experienced defective units, the overall positive feedback suggests that the Galaxy Book offers good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 449 reviews
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Open Box Item - Well Worth the Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month ago, I purchased an I7 laptop with 16gb memory and a 15-inch screen. Also, the laptop came with Windows 11 on it. I forgot to mention it is touchscreen also. I cannot say enough good things about this laptop. This Samsung laptop was bought as an open box item for about $720-$730. It is extremely fast and allows me to do my development work. I would highly recommend this laptop if you need a laptop to do development work on. Laptops with this setup were going for $900-$1000+, which was a little more than I wanted to spend. I saved myself about $150-$200 by buying an opened box item and I do not regret it one bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stabile

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Book 3 Ultra is as close to a MacBook Pro experience as you'll get with Windows and Android. The headline might be hyperbolic (what isn't on the web?), but the fact is there are no other Windows laptops that integrate Android devices quite like the Galaxy Book 3 does. As an Android user, I've certainly felt a twinge of jealousy watching my Apple-loving friends AirDrop photos from an iPhone to a MacBook, use an iPad as a second wireless display or seamlessly copy and paste files from one Apple device to another. These Apple Continuity features are fantastic and a huge bonus for staying within the Apple device ecosystem. Galaxy Book Ultra and Pro laptops reward Samsung Galaxy device owners in the same way with comparable features -- remarkable considering Samsung doesn't own Windows or Android. But even if you don't use a Galaxy phone, tablet or watch, or even a Samsung smart appliance, the Galaxy Book 3 Ultra is still an excellent premium laptop with a big, beautiful AMOLED display, competitive performance and an elegant design that's light enough at just 4 pounds to make it your everyday carry.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    sleek and lightweight

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light but powerful. to be expected of 16gb. not huge on the touchscreen but it's there if you need it. has aux port, c port, 2x usb 3 ports, hdmi port, and a micro sd port. body is made of aluminum so it does tend to heat up but not an issue if you place it on a ventilated surface/mount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I was previously a Mac user for school but bought a smaller MacBook Air with not as much memory. Lesson learned! Got this one for more for my girlfriend to use her Wacom tablet with for graphic design and it works great! Fast processor as well! Our kiddo also uses it for learning programs so the tough screen is nice as she is still learning computer skills so tough screen navigation was a must! Only thing is the battery life isn’t the best. I also don’t love the charger it came with.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop, great value

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Bought for our daughter-she uses all the time for school. Great compact design-works great for every day school use. The display is clear, love the touch screen, and runs fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal to Samsung

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for work, school and streaming.. i'm able to do all three without an issue...great display..i was able to record multiple video blog, running on battery... without any issue.. i was recording for over 3 hours.. love that it has regular usb port..i still have some devices using usb. the hdmi port comes in handy whenever i want to play a video game on the big screen. the laptop has alot of power.. no loud fan and no heating issues as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    My Samsung Laptop Best deal for touch screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best deal for touch screen including and the specs also awesome for speed and pictures is clear too! i love to use it in my online work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Quality In A Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many Samsung products and am quite impressed by the quality and longevity of them. The Halaxy Laptop just seemed the right choice to pair with my Galaxy S9 Plus mobile phone. Very happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop. Saved $$$ in store with OpenBox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Computer. Best price Anywhere online or in stores. Found what I wanted in store, asked if they had an open box maybe of the same model. Saved 400 dollars and comp was in PERFECT condition. They set it up for me right there and I walked out of store with a laptop ready to use. Thanks BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer better Samsung model

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a newer Samsung as mine was just heavy.. I had just had it updated but it wasn’t great for traveling…Glad I was caught on the way out. The staff caught me as I was not finding anything I wanted, looked through what they didn’t have out by my specifications and found me what I wanted. Really should talk to a staff member when looking for a computer. They can get you exactly what you want. This model also uses USB-C charging which is super convient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short Life Span

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought June 2023. On 29 Dec 2024, it failed to power up. --Nothing. We were expecting somewhat a longer life for this product. After only a year and a half--of very little use--this is the epitome of unsatisfactory performance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit concerned

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit concerned about getting a black screen with characters recently. Before that it seemed ok. Maybe too many programs? Calculator, web browser, MS word, MS excel. I would expect it to also handle BI and Python. Those 6 seem like it should handle it but I guess not. Gets rather hot and sounds like I hear feedback or crackling/sparks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Galaxy Book

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice computer, but I I wished it had more features. Kinda disappointing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    POOR quality it looks nice has good specs

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop. When i got it it worked but had flashing lights. I transfered my files to it but really never used it, because my HP computers are still working. I had my EHR installed on the computer on Friday. the computer worked friday but on monday it kept typing ZZZZZ. I cannot use the computer because i cannot log in my pin is locked because of the ZZZZZZ

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could share galaxy phone and tablet on the screen, very useful with online meetings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop especially if your a fan of Samsung Products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chager and battery sucks.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger is horrable and I have to have 2 chargers pluged in at once to get it above 90%. I left it pluged in for 2 days and it is stuck at 98%. Don't recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Lightweight. The touch screen is flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy book

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy book performs very well, the main issue i ahve with it is the small battery life and the constant fan usage even when running smaller appliances that dont take much to run. The laptop can handle medium tasks but falls behind on high fps gaming and newer generation gaming with higher engines running the game. Solid laptop overrall nothing too spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast, Touch screen

    Rated 5 out of 5 stars

    Samsung Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop, battery life was great in the beginning, touch screen property is an added plus and functional speed is good.

    I would recommend this to a friend