Customer Ratings & Reviews

Excellent laptop! Powerful, Light weight, fast plenty of RAM and ROM for my needs.

I still love this Laptop. its my day by day use and i highly recomend buy this laptop.

The laptop is fast enough for the programs I run. Great size and screen size is good.

Would not highly recommend this laptop. You can only charge with the cable and box that came with the computer, and the battery is not built for longevity. I had to send my laptop back the month after my insurance expired (7 months into owning it). The battery died and I wasn’t able to repair it cheaply. Best Buy would also not cover the cost to fix it or allow me to trade it in even though it was new had barely been used.

Absolutely fabulous computer. It was the obvious choice. Fast, fun, love the touch screen. It was so easy to integrate into a dual monitor system and is solid when working remotely with one screen.

Works better and faster than my old one. One drawback is there is no back-lit keyboard. Wish I had realized that before I bought it. Battery seems to run down quickly. Screen is a little small but that is just personal preference. Overall, it is a good unit.

I love this laptop. The last time I bought a laptop was in 2010 when I purchased a Macbook. This laptop is just as good if not better than the Mac. I love the touch screen, it is so fast to turn on, and it was easy to get used to the system and applications.

Its perfect if you want to use it for school or everday use. For the price, it isn't as good as it should be for running games and such.

Quick and easy to use. Great for working remotely.

It's a beautiful, fast, easy to use computer. It's light weight so it's easy to carry around. Has a great picture, sound and touch screen.

I purchased this laptop for myself i really love it my husband too, so we went to get a second one for hubby. We both love it i highly recommended, i will come get one mire for my cousin

use everyday, very happy with my computer great for what I use a computer for.

The listing is incorrect. This laptop is advertised as an LED screen- it is not. It is an LCD screen. I returned this laptop for the lack of LED screen also the speakers did not give great sound. The edge of the laptop is also not curved at all, so it hurts your palm after using the trackpad for awhile. Some positives about this laptop are that for an LED screen the contrast was pretty good. The trackpad was responsive and had a nice feel. I love the number keypad but I do not like that the keyboard isn't backlit. I returned for a Dell Inspiron instead.

Best selling points are thin & very lightweight body, good size, and great value for the specs (11th gen Core i7, 16GB memory). Purchased mine on sale at $699 and was thrilled. But two VERY disappointing things from the Samsung brand: 1. Below average display with bad viewing angles 2. No backlit keyboard Backlit keyboard: This feature is standard on almost all laptops nowadays, including my old budget laptop from 2014. Really absurd that it's not included here in my opinion. Display: The biggest negative by far. Samsung is one of the best display makers in the world but the one they used on this laptop is awful. - Viewing angles are very, very, VERY poor - looking at the display from any angle other than immediately standing in front of it, you immediately lose clear visibility and the screen looks washed out. - If you want to watch anything with a friend or two by your side, the image will look dim or unclear. - Colors / Brightness / Contrast also look terrible out-of-box. Makes it seem very dark. If you want to fix this, I strongly recommend using Windows 11's 'calibrate display' feature and the Intel Graphics app in the start menu to adjust settings - Being positive, the non-glossy texture is fine and brightness is great (only when looking straight at it) Overall very good value & well-built lightweight body, but the bad display and backlit keyboard were almost terrible enough for me to return it. Ultimately I fixed the bad color/brightness and my wife needed something lightweight & easy to carry.

This is the best computer for the money. Came on time and is easy to use. It light weight and is touch screen. I would recommend you getting the extended warranty, so if there is any issues the Geek Squad will take care of it

Runs great until you get close to the storage capacity. My son is his third year in college and it only lasted him 9 months. Dropped his phone and screen ruined. Not as durable as another laptop we own

This laptop is fast and efficient. The picture quality is really good, as you would expect from Samsung. What surprised me is how light it is. By far the lightest laptop I have ever owned. This is a great laptop.

I bought an open box and its decent for the price. It's not super fast and the battery life could be longer. I could get 4-5 hours of full use out of it.

Bought this for my son to take to college. Better and cheaper than the one recommended and sold at his college. Loaded up his programs from the school and took it to orientation - worked flawlessly! Great value.

Great for work. Don't forget to grab a protective bag.