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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 673 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book Flex 2-in-1 laptop positively for its stunning touchscreen display, fast performance, long battery life, and lightweight design. They appreciate the elegant design and the variety of colors available. However, some customers have concerns about the price, the laptop being a fingerprint magnet, the quality of the speakers, and the limited RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 673 reviews
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Very Kewl Blue... Nice Machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice screen, very nice laptop ... and I mean for real. The color hues & contrast of the screen are like other. I was kinda sketchy about buying a "blue" laptop, but the color took boredom away. I purchased this laptop for programming & running Analytics & Data Visualizations, so this is a very nice bright and vivid change up. The processor is very quick and there is are "no" graphics lag... but remember I don' t game so, I'm definitely good with that. Now, it runs on 3 thunderbolt port (USB-3) ports, one for which is used for charging the pc and you are only down to 2 ports. So, if you run a second monitor or need additional ports, you will need an adapter. Gee, thanks Samsung...so I opt to purchase the Samsung multi-port adapter which is about another $70... When you start typing on the keyboard, it will be awkward at first, but after a few days of playing around like it did you' ll be back to "normal" in no time. Now, the speakers are okay for a laptop; that part, I am not so "blown away" by. So, made a couple of software tweaks in Windows and it sounds pretty good now. But the most awesome thing to me is Wireless PowerShare feature on the trackpad and yes, it will charge my iPhone 10 Max adequately... That is what took me over the top to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, this was what I exchanged for from a Surface Laptop 3. It was light years faster and having the built in S Pen was a bonus. The screen was a bit better as well. The only thing I struggled with, was the same as with the 15 inch Surface Laptop 3, the large touchpad got in the way of reaching all the keys without bumping the touch pad and causing the curser to jump to new fields. More of an issue since I do not have real long fingers. Average sized hands. Then the new M1 version of the MacBook Pro 13 came out. Tried it side by side with the GB Flex. It was a very close race. The MBP was a lot faster when using Safari vs Chrome. When using Chrome on both, It was a tie. Since I already have a Surface Go. I found dipping into the Apple world was worth a try. If money was no issue, I would have kept both the MBP and the GB Flex. I still miss the GB Flex. :( I would recommend this to anyone looking for a 15 inch screen and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great features & great investment for my business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Color is great too reminds me of my favorite team inter milan! I love so many features about it including the screen mirroring, the fingerprint login, tablet conversion, touch screen. Just used it on the plane was beautiful my flight went by so fast was able to watch Crystal clear movie quality. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast

    Rated 5 out of 5 stars

    I just love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It's fast, gorgeous and the screen looks amazing!!! Battery life its good too... It's really cool be charging my phone, watch & buds. And also the pen!!! Y not the most powerful machine... But its a nice one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung all the way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I would give it 20 stars, Its A Really really really Nice Laptop, and I Love how light it is. Also the Battery life is awesome. We are a Samsung Family and Love Alllll Samsung products, and this one proved it is worth it. So easy to connect all our compatible devices. Def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Weight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop only complaints is that there aren't any hard cases available and when you open the laptop the screen goes right to the edge so you need to be careful. Other than that it's a beautiful image, perfect screen size, light weight, doesn't overheat, and powerful....with the option to add additional RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Screen

    Rated 5 out of 5 stars

    Super sleek!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and sexy. I needed a new laptop for work and came upon this Samsung and have not been disappointed in the least. The screen is crystal clear and the thing is super fast. It is by far the best laptop I have bought for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A world-class screen and so much more in Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I purchased this Galaxy Book Flex for my wife both as a birthday gift and as a renewal of a device (her 7-year-old laptop failed to have an update of Windows 10). When I browsed the official website of Samsung, I was astonished to see that her new laptop has a QLED screen for the first time in the world. Fortunately the wide and clear screen gave our eyes even more comfortable than before. Also, the S Pen, standard on this Galaxy, was not just a replacement of mice but also a revolution; its functions are still under investigation. Plus, not just does it work like an ordinary laptop; it can also be transformed into a big tablet. Recently, I was told from Samsung that my 7-year-old laptop also failed to have an upgrade of Windows. Thus, I purchased another Galaxy Book Flex to become 'Galaxy Book Couple!'

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great design, love colors in screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i like everything about it, no complaints, runs pretty smooth, colors are vibrant in videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Samsung Laptop Book!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11/13/20 - I have used this laptop for about 1 week and so far it's by far the smoothest, very light, and FASTest laptop. Pro - Everything!! My favorites specs are it's very light, pen similar to note phones, extra micro memory slot (yes!), comfortable keyboard except the right shift button (getting use to it), and the coolest but weird feature is wireless charging on your touch pad. YES! you can charge any device on here that supports wireless charging but again it seems that I can only use this feature if you use a mouse instead of the touch pad. Con - USB C converter to USB port. This was not cool as I had to order a 3-in-1 USB accessory. O-well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months and I love it! Blue is my favorite color so I might be a little biased. There's good battery life, good display and everything works well. I love how it also came with an adapter. I just think this product it perfect for me since I'm in college.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Innovative 2-in-1 from Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this lap top. I think the only thing I would change, is the layout of the 1-key numeric keyboard. A little awkward to use the enter key. I am a power data user, I input lots of numbers/data into spreadsheets. So this is an important feature. I am a Samsung "fan" so this was a pleasant surprise to replace my Lenovo. Love the lightweight unit. Love the color that is different from your usual laptop colors. Love the S-pen as I have a Note 10+ and use the pen a lot. The tablet feature is typical awesome Samsung. As for the display, absolutely LOVE IT. Great for work and movies. I am an avid computer nerd and this is truly a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fast

    Rated 5 out of 5 stars

    Best. Laptop. Ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it! Its fast, sleek and perfect for all the work I do, and personal enjoyment. Worth every penny, from a Samsung obsessed woman.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Did not come with HDMI-to-USBc cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife loves the new computer. However, it did not come with the HDMI to USBc cable as the product details indicate. When calling to ask about it my local store said I could box it up and exchange it for another one - but it had already been set up by the time we noticed this issue. I was then told to call Best Buy corporate to request or my best bet would be to call Samsung directly to ask about it. Overall my wife has had no issues setting it up or using it so far. And aside from that missing cable seems to enjoy it. We both felt the price is kind of high for a laptop, however, and she was on the fence about going with an Apple product because of the similarity in prices.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint magnet

    Rated 5 out of 5 stars

    Excellent machine!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously bought a Macbook Pro for my small business but the lack of upgrading the hardware it just did not work for me. Ths Samsung computer is a really nice looking computer, the blue color looks amazing except that is a finger print magnet =(. The screen looks incredible, this computer is ultralight and has so much power, I also love the touchscreen feature and the pen is a BIG PLUS, I just love working also with the pen, the battery it did not last me the 19 hrs that Samsung claims but I get I good amount of time, I recharged it after 3 days of use, I would say battery last for me around 14 hrs. I would really recommend this computer to a friend. I almost forgot that you can expand the HDD and also counts with MicroSD slot.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop to match my Note 10+. I always buy Samsung products because they last so long. The Book Flex speed is incredible. And the screen is beautiful. I love showing this laptop off.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice item. Looks better in commercial videos.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen does not open on hinges just by flipping it without holding the item down unlike in presentation videos. Only 2 c inputs. Ok, but needs other adaptor accessories to connect other things like extra monitor or USB drives now. I don't like c input it is not easily placed in or out makes me feel I'm breaking the connection unlike other usb. I prefer oled display. I think feels warmer. But maybe I warm up to it overtime. Very light and thin. Nice. Overall nice laptop for mobile use. I just counted on being wowed on display .. is nice but still warming up to it as I like oleds more. For money can definitely get another laptop without any sacrifices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Screen

    Rated 5 out of 5 stars

    i love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted a laptop with a screen-touch option and came across this one. i have been using it for almost a month now and it has been doing great. the battery life is long and the screen colors are so great. it is fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Flex

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Book Flex lives up to the specification. I smoothly transferred from the Surface Book. Great color and very light and able to handle anything we throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Weight

    Rated 5 out of 5 stars

    It's Gorgeous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, unique, flexible, reliable. blazing fast. NUMBER PAD, S-Pen, delicious keyboard experience. But you've got to see it to believe it. It's all about that Screen.

    I would recommend this to a friend
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