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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1063 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the Galaxy Book Flex2 Alpha 13.3" for its lightweight design, fast performance, and responsive touch screen. Many users appreciate its long battery life, making it suitable for those who are always on the go. While some users have concerns about heating issues and limited storage, the overall positive feedback suggests that this laptop meets the needs of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,063 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the MacBook Air with M1 chip and though nice, this little laptop is a powerhouse for what I need. Absolutely love it! Colors are vivid and the screen is amazing! Love that it allows to use the touchscreen even in laptop mode. Really a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this Samsung laptop is amazing.The processor is fast,no lag.The resolution is very sharp.its not huge and very compact,It folds back to enjoy watching movies.the keyboard is smooth.It great for school or work..Handles any job you throw at it.I recommend it definitely.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop bought on sale for a reasonable price. Works well, fast, lightweight, colorful display. I had a wonderful experience with the Best Buy staff member who recommended it. Mostly used for paying bills, Google docs, emails and browsing the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP OUT HERE - QLED BEAUTY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE! LOVE! LOVE! This laptop is worth ALL the HYPE! QLED screen is amazing and the ease of the keyboard when typing is a breeze. I've been looking at this Samsung Flex book for about 2 months now but just wants sure it would live up to my standards in terms is OS. It uses Windows 10 and will be eligible and compatible for the Windows 11 update which made me very happy and pushed my motivation to purchase this laptop even more. Fingerprint reader is a BREEZE and it works well and side by side with any Samsung cellular device or tablet!! APPLE WHO?

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great 2-in-1 tablet!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really bought this on sale for $600 and I couldn’t be happier. I don’t think I would’ve bought this tablet at full price but I enjoy it for what it is. I’ve replaced my iPad and Android tablet with this one device. If you are an artist I would recommend something else because there is to pressure sensitivity on this device which can make drawing feel unnatural.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact laptop. Just right to take on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Fast, not loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Fast. Sleek. Wish the speakers were louder!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the touch ID turns off, but otherwise love this laptop

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    It Had Great Potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this laptop one weekend..i love Samsung products and this was a great addition to my Samsung family... So i thought. While the resolution was perfect and the colors were so vivid on the screen... I didn't get to enjoy it long. After i got this beauty delivered, i used it a few times.. Thought the fingerprint reader was cool though not perfect. I took the laptop with me to work and updated it to the newest Windows update. Sigh....i should not have done that. Windows is the worst, the weakest OS. You think after all these years they would have gotten it right.. Lol. I couldn't use my laptop after. The fingerprint reader stopped working, couldn't enter my backup pin. Couldn't shut it down, or anything. It was completely useless. If i hadn't needed a Windows laptop for school, i would not have even bothered. So.... While this laptop is beautiful, and has some really cool features and decent specs... Beware of updating it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good option for less and a MacBook.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been surprisingly better than expected. I have only purchased apple products for the last 15 years. But my daughter needed a laptop for school. I actually enjoy using this machine myself sometimes. Small, lightweight and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    9/10 would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and provides a lot of different uses for the consumer . Runs adobe illustrator well, runs film and video edit software really good. Touch screen is nice and being able to fold the laptop provides an easy artistic feel.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gift for my brother. He loves it. It has everything he needs on it and we love that you can bend it to use it as a tablet. Touchscreen as well. Overall great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife to use for school. She really likes it since it's small/compact and very light to haul around school and at home. So far the laptop has performed very well and the build quality is excelent.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this computer for my mother and she loves it! She likes the size, weight, the display, and of course the OS, etc. I have a similar Samsung which is why I went with this one. I got a large enough hard drive for all her photos.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    light, fast, easy to use. Best Buy Best Price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, fast, light, easy to set up because of my cloud subscriptions. Great features including back lit. Bendable screen for different viewing angles! Touch screen is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Working Grandma

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Samsung Laptop. I love the size and light weight so it is easy to take with me. The battery life is great. I don't have to worry that it will need recharging in the middle of my work. It has made my work much easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product is very helpful and do the task it's made to do.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Light weight computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I love the touch screen option. I did experience a glitch in the screen but luckily i was still under the store warranty so I was able to swap out for a new computer. I am hoping to have better luck with the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Got it on sale and its works great for a little thing it runs well. Screen is good quality. Flips into tablet more well. Little but good. Has a good battery life. Wait for a sale and you get a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Have only used this for a short while but I have been impressed. The screen is excellent so streaming is great. only issue I have found so far is the shift key on the right side is very small. Very light, yet rugged.

    I would recommend this to a friend