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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1063 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Galaxy Book Flex2 Alpha 13.3" for its lightweight design, fast performance, and responsive touch screen. Many users appreciate its long battery life, making it suitable for those who are always on the go. While some users have concerns about heating issues and limited storage, the overall positive feedback suggests that this laptop meets the needs of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,063 reviews
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is great, but the keypad programming is absolutely infuriating. It drags and drops windows at random and is really hard to navigate. It also doesn't seem to work well with microsoft office software, which is the programming I use for both work and school.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair I bought it used refurbished from Best Buy. I barely got through my first year of college with this laptop. It’s slow, it sucks, and it can’t even run a game from 2004. Do not get it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a good choice. So much better than my old laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great shopping experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service prompt and friendly staff. Product was exactly as promised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. My daughter love the laptop she is using every days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. No issues thus far, I hope that will remain the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad for this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an elder, very easy to use. Nice screen size. Great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good basic laptop for home or school use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop to do small projects. Easy to work with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great and customer service was right in point.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good the i7 is a little faster compared to the i5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great laptop, I just wish they gave more color options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the computer is quite nice. The only downside to this computer would be the battery life. The battery life is only a couple of hours (2-3), and this is when I'm casually surfing the web or typing out papers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty I didn’t ask for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was billed for an extended warranty I didn’t ask for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap crap crap!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this crap. Keyboard failed in less than a year. No store could find the part to fix. Total waste of money. Buy this if you want to throw money away

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice reliable laptop highly recommend for a basic school needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop charger broke off in charging port. Beware.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Go with Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all Samsung products so it just made sense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It's solid and light to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop, perfect for taking notes in college.

    I would recommend this to a friend
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