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Customer Ratings & Reviews

Your price for this item is $552.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1063 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the Galaxy Book Flex2 Alpha 13.3" for its lightweight design, fast performance, and responsive touch screen. Many users appreciate its long battery life, making it suitable for those who are always on the go. While some users have concerns about heating issues and limited storage, the overall positive feedback suggests that this laptop meets the needs of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,063 reviews
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Light and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight and powerful enough to do what I need it to. The touch screen is a great addition as I find there are times when it is easier to navigate this way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great workhorse laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these laptops and have no complaints as of yet! Easy to use and get the simple tasks done. We are looking to purchase another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung laptop, its s great first laptop for school and its great for work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Track pad hyper sensitive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have recently purchased this computer. Overall I do like it. One main gripe is the track pad is to sensitive have a Bluetooth mouse so problem solved. The other is the installed browser you look for something instead of turning that tab into whatever your looking at it opens a new tab. So you get a bunch of open non used tabs. How very annoying. Overall not a bad machine. Does have a great screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung can do better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great guts but disappoints on keyboard - very tough to see in variety of lights so programs stop before all numerals entered etc, So slippery that near impossible to hold on lap - constantly sliding so grabbing as it slides toward floor causes inadvertent pressing of keys on edges! I expected better by Samsung buy cannot recommend it! Who'ld guess my old expiring Surface Pro would spoil me..cost little more but extremely light, doesn't slide and detachable keyboard clear n easy to read!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great value, beautiful laptop-tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of positives to mention with hardly a negative. Great value with a discounted price for the spec. Great screen and beautiful picture quality with excellent viewing angles. Excellent built. Very light. Touchscreen works very well. 2:1 Laptop to tablet switch, with 13.3 inch size is just a great option to have. The only a bit disappointing issue is that the battery drains much quicker than it is claimed. Maybe is because of the high quality of screen and its great brightness and resolution. Overall it is a beautiful well-built 2 in 1 laptop-tablet with lots of goodies for a great discounted price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingerprint Sensor stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works fine; however, the downside is that the fingerprint sensor seems to lose functionality after certain updates or just by itself. It doesn't affect the performance, but it definitely is upsetting, since it happens to almost everyone according to the reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    First Impression Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is beautifully designed. I don't care for the grey keys, but I can deal with it. If you decide to purchase this laptop, be sure to purchase stoppers for the bottom. It slides when it is on a smooth surface. I used four flat furniture stoppers and that did the job. The setup was quick and easy. I was able to get about four hours off one battery charge. It is advertised around 18.5 hours, but I think you could only get that type of battery life if it was sitting idle or in sleep mode. The display is bright. At the maximum setting, it is too bright. The quality of the display is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Galaxy Book review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capability of the machine is great and the screen is excellent. I had bought it for work and it is the perfect size screen and keyboard for my work. The case seems to travel well and is durable. I also find myself going to it at home for the convenience factor while I am active. Overall it is an excellent system and very functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy book 13.3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had laptop for about a year now. This laptop can do lot of cool stuff and looks really sleek. One of my favorites is flipping the screen and using it as a tablet. Also I frequently use it in an outside setting and screen always performs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost 3 years and this laptop is still running strong. For a student its been super reliable and hasn't let me down yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is nice. Very fast and convenient to turn on and off. The touch screen is nice and sensitive to touch. Light weight. Battery life is good. Display color is sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop, Great Price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop! I really love the graphics, it's got a clear picture for watching movies and playing games, but also a great camera for my Zoom calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase and would recommend to anyone. I am actually buying it again for my second son who will be starting his Freshman year in August.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great little powerful for its price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop It does the basics very well, even play 4K videos smooth enough thanks to that Iris graphics. One thing you should be aware of buying a laptop nowadays, is that a cheap laptop usually comes woyh UHD graphics (previous generation). This one came with the new iris Xe. Much better, I think almost twice the performance of the old UHD. Oh, the screen is better than any dell pc at this price range. How did they do this? Well, it’s Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast

    Rated 5 out of 5 stars

    My best computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have ever purchased. Fast, wakes up fast, battery life, nice screen and I like the finger print reader.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great lapto

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop wifey has been using it for over a year now, she mainly used it for her cricut, but has never had an issue and it connects with her S23 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for work. Easy to use and easy to use Bluetooth on this. Picture quality is great and keyboards light up. Can use for games and fast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    I found the perfect laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for work, college, and every day tasks as well. It has a fantastic display and the battery can last all day. It is a perfect buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, reliable laptop. The size is great, not too big or small.

    I would recommend this to a friend
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