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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 328 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy Book Pro 360's lightweight design, fast performance, and long battery life. They appreciate its portability and powerful performance, making it suitable for tasks such as photo editing and multitasking. However, some users have concerns about the fan noise, camera quality, fingerprint smudges, and its premium price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 328 reviews
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Compact, Lightweight and Fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is compact, super lightweight, and fast. Perfect if you're always on the go and you're looking for a device that can do pretty much anything. I haven't tried any video editing with it yet, but I'm sure it will perform just fine as long as it's not 4k content. I'll update this review once I've had a chance to try video editing out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good convertible daily-driver laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    General Beautiful and elegant design. Feels premium to the touch. Two weak points on the corners of the outside lid lateral to the hinges so it should be given a protective case for bagged transportation. Fingerprint smudge magnet. Display is strong and crisp. Boots super quickly, and wakes from sleep instantly. No issue staying silent during non-intensive use. No lag with any programs or operations so far. Keyboard Crisp keypresses but with short height/shallow travel, so my finger extension is adjusting. The spacing and layout is good. The hotkeys are mostly useful especially the manual fan control one. KB backlight is plenty bright, I keep it on 30%. Software There's a lot of Samsung stuff on it as if it were one of their phones, so it would clearly "pair" very well with one. It has significant bloat but none of it appears to be obtrusive, demanding, or hard to remove. The initial windows updates and upgrade to Win11 went quick and smoothly, but then I had a whole different round of updates through Samsung Update to go through. Again no problems getting those finished but some seemed repetitive. Usage Really no issues I can think of so far. The total package feels very modern and it has a lot of cool features that my MBA from 2012 didn't have. I can't report on the true battery performance yet but it's meeting expectations so far. I like that you can also charge it on the right side USB-C, just with less current, as another option. The physical size and hinging display function is perfect for me as I like to use it in my lap, crosslegged. I find myself touching the screen more than I thought since it's positioned so well in my lap. Flipping it a total 360 to make that touch-teepee orientation has its uses, like showing off something on the PC utilizing touch interface, or allowing for ventilation while on a non-hard surface while you do something like watch a show or play a game. I'm able to play native res Pinball FX3 turned down just a little bit from max settings just fine on it, and get good frames in WreckFest on medium-high's. I was hoping for a little more given the i7, but I know how it goes and wasn't aiming for a gaming laptop. Lastly I do wish that it was easier to open from the lid-closed position, but I wouldn't call that a problem and if somebody has strong fingernails they probably won't even notice. Just for reference, got it for 800 bones in mid Nov '21, OB certified, on sale before thanksgiving.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight, Touch screen

    Rated 4 out of 5 stars

    Samsung for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it's light weight. Super fast and lots of memory. Love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop great for travel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is simply the best I have owned. On balanced mode 15 hours of battery life is the norm. The fans run quiet or not at all and the AMOLED display looks stunning. It’s as thin as a smartphone and runs like a desktop. It’s so light that I don’t even notice it in my bag. It’s the perfect travel laptop. The only downside is the display is not 4k but it not noticeable at 13” and is not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, never had any issues, great power and screen, touchscreen is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight
    Cons mentioned:
    Fingerprint magnet

    Rated 4 out of 5 stars

    Very good for the Black Friday Price i got it at !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fine for almost all my needs. Pros: lite, fast, compact cons: i dont feal this meets the new evo standards some times it wakes up in a second some times in 3 seconds, the finish on the computer shows a lot of figer prints ans smoges instantly so yo need to cleen constantly. it really a pain to see your computer dirty all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Very thin laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great laptop. Fast and pretty. Thin and unique. When the fan works. It works!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Super Light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great laptop this thing is so light, fits in my backpack perfect. The screen looks amazing love the outside case color as wheel. My only complaint thus fare is not that big of a deal is that the case does collect finger print but not that big a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    good fit and easy to carry

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small but powerful. Also it is very light to carry. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of power in such a small device!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, about the review talking about the keyboard being active even in tablet mode.. you can turn it off and it is supposed to disable the keyboard automatically. Mine did out of the box. Second… I call this thing a device. It is more than a laptop. I have been searching for some sort of drawing tablet for awhile and this does that AND more. The i7 with 16GB of ram, the pro models, simply amazing. I am a video game developer and I do a little bit of everything, from coding to actual graphic/UI design, audio/video editing. This can handle it. I have been benchmarking it for over 24 hours now with random various tasks, just to make sure this was the one. So far, it just simply is! This is perfect for my use, and then some. It even got 50-60fps on high settings in FiveM(GTAV).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CashP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is absolutely best laptop I had. I will give a five star.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used dozens of laptops, the Galaxy Pro Book 360 is right up there with the best. Great processing, fantastic graphics. (would have loved 4k, but at this price point I can live with this). It is so light, I really don't even feel it on my lap, even after hours of work. Battery life could be better, but other than that no complaints at all. S Pen use is seemless, similar to Galaxy Tab S7+, as close to pencil to paper as I can imagine without it being the real thing. I could not be happier with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Samsung book pro 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works perfect for my needs am not heavy vidoe editor but design wheight feels good. One think that am not happy with samsung is the hard case for this laptop is crazy expensive $69. Am sure to make it in china is less the $5. Crazy

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Samsung book pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung book pro is a very good laptop. It’s slick style is very portable and easy to use. I like the touch screen part of it. I will recommend it to anyone who needs a portable computer for office or school work.

    I would recommend this to a friend
  • Cons mentioned:
    Camera, Fan noise

    Rated 3 out of 5 stars

    Expensive deal based on its performance....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performance output from i7 based device. Should be priced lower. Had to return after using for a while. PROS Nice screen display Good connectivity with Galaxy devices and syncing (as I owned S20) Excellent Touch and Samsung Pen Fast Charge CONS: No Bass audio output Heats up with medium work load and fan kicks in. Fan speed is annoying even at silent operation Device prone to get finger prints all around Average camera, was more whiteish rather than natural colors I don't think i7-1165G7 is capable enough, would have preferred 1185G7 processor instead and with some better heat dispense system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Laptop for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my daughter to go to college. She wanted lightweight, touch screen, and I was looking for components: at least 8GB RAM, a min of 256 GB storage. The Galaxy Book Pro 360 was everything we were looking for and the AMOLED Screen is a wonderful added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Samsung Galaxy Book Pro 360 - Great Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Laptop have used for months and not had any issues at all. Very Fast with a great screen. Lightweight and fast. would recommend for personal use as well as business. Light weight for traveling too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    fantastic screen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing screen! The keyboard is good though shallow. It is also great how light it is. Speakers are just ok but they are certainly not bad. Performance is as expected from the specs and the software Samsung adds is actually useful if one wants to do any kind of editing of photos or videos.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Perfect for a student

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item meets all the criteria we purchased it for. It is lightweight and is optimal for my daughter bringing it to school. It is fast and incredibly mobile. It is a bit too much like a tablet for me. But my daughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Weight

    Rated 5 out of 5 stars

    Fantastic, fast and light notebook PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this PC. Replaced an older, slower 13" Samsung and this one has a beautiful display and is faster. RAM and HD space are perfect for me, and I added a terabit of storage with a microsd card. Superfast boot up, and very light. I really love this notebook

    I would recommend this to a friend
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