Customer Ratings & Reviews

I had so many laptops this his to be the fastest laptop I ever had the picture is amazing in the finger print is good to

I love my new Samsung laptop. It was fast to set up, easy to use and super lightweight. Definitely a winner!

Absolutely beautiful. Gorgeous machine . Super vibrant screen and colorful beyond description .

It is a solid laptop. However, I had trouble with it when I log off or shut down while I had other screens connected. I found that it does not log off and will drain the battery in full and overheat. This has happened several times. Other than that, I love this laptop.

Fast and has a pretty decent battery life processor preformed really well

Beautiful screen and extremely light and thin. Perfect PC as long as you can live without a 4K screen.

We love it! Very easy to carry around and just love how vibrant the screen is.

Everything as advertised. It was a great choice. The picture and speed are fantastic. I highly recommend it.

Very thin and light laptop. I've got surprised on the quality and performance of this laptop!!!

Found to be better than Microsoft surface. Better battery life. Unbelievable screen quality. Better features.

Very fast. I love it and it works well with my watch and phone, The clarity, sound and speed is awesome.

Great little laptop. Does everything i need it to do and is easy to carry with me.

needed a new laptop for work and this should work great for travel. Slim and sturdy.

It’s small! Not too heavy, speed is great! Learning each day how to work better

Powerful laptop and light weight. Evo plateform is super quality. Fast boot up.

I honestly regret buying this laptop. It's extremely overpriced and the description and store employee oversold it. The visuals are nice, so watching movies and stuff is pretty good on it. But it was priced higher than Macbooks and the Surface Pro but doesn't deliver as much. I've used it for 10 months now, so I have a good idea about it. For one, it's not as powerful computationally as it should be. It's quite slow for coding project in my opinion compared to my old Dell Inspiron. Also, it's marketed as having a 19 hour battery life but only lasts max like maybe 5-6 hours on regular use (just web browsing, standby). If I do 2 Zoom meetings for like 1-1.5 hours total time, I have to charge the laptop even if it started at 100% battery level. It comes with the S Pen, which I really liked but is clearly underdeveloped compared to the Apple Pen, so taking notes and working on the laptop with it isn't that convenient. Especially because you can't add a page in between existing pages and have to manually cut and paste everything to shift it down. It also just doesn't have as many notetaking features as Apple products and the Surface Pros. The weirdest thing about this laptop is that it seems to run on its own when I turn it off or put it on sleep sometimes. For example, twice I fully charged it and unplugged it before going to bed and the next morning it was hot and completely out of battery, not low on battery but completely drained with the empty battery and red juice image on the screen. Also, it resets by itself sometimes; it randomly enabled security stuff like camera blocking and microphone blocking 2-3 times without any notice. So the first time I couldn't participate in a Zoom meeting and took 20 minutes of Googling to figure out what had happened. It also randomly opens up apps like Spotify upon starting the laptop even though I toggled that feature off for Spotify. The most annoying thing about this laptop is that it literally attracts dust. It's like a magnet, and if I clean it with a wipe, there's watermarks that I can't get rid of. So it just looks perpetually dirty. And I don't think there's a way to open the back of the laptop yourself to clean stuff and what not, which is also a pain because little particles get stuck and block up the air vent holes but there's no way for me to remove them by myself. The screen is also really annoying in that nothing will stick to it (except dust), so I can't stick sticky notes or tape on the screen or over the camera. The camera is also in the same level as the screen (like underneath it), so putting on a camera cover would mean that your laptop won't close completely, but then again, the camera cover won't be able to stick on the screen in the first place. I also find the Samsung Settings a pain because they could've figured out a way to combine it with the built in windows settings or something more streamlined. When I check for updates, I have to check for Windows updates AND Samsung updates, the latter of which is sketchy and often makes me restart multiple times without actually updating the drivers. I thought it'd be nice to buy a laptop with usb-c charging ports because I hear that's the future of computer, but maybe hold off on that trend for another year or two because it was extremely inconvenient until I bought all sorts of usb-c to usb-a adapters and stuff. Overall, not worth the $1,400 or $1,600 (I don't remember exactly how much it cost). And the Geek Squad plan doesn't cover the S Pen even though it came with the laptop--kind of stupid, And yeah you'd be better off with a Surface Pro (sold out when I was in need of a new laptop), Macbook, or Dell XPS (also sold out at the time) for the same price or likely cheaper because they're more reliable and the companies are more experienced in laptop manufacturing. And you get more clout I guess. Also have good reputation for high-power tasks, like running code and complex computations. I hope Samsung leaves the laptop industry because they're just not good at it. The only good thing from this purchase is that Samsung customer care through online chats and text messaging is relatively convenient but the fact that I have to use them somewhat often is not a good sign given that I didn't have to do this with my old Dell. Lastly, idk if it's worth buying the Geek Squad protection plan because you have to physically bring your device to a Best Buy to get it fixed and stuff, which isn't feasible for college students (me) most of the year. That's another reason why I think it's just better to buy directly from the manufacturer and get warranties through them. Samsung did replace my S Pen for free because it stopped working (still in warranty), but the new one is not connecting.

Loved this Samsung book fast and very manageable especially for students.

This is much nicer than the last Samsung laptop that I had which was quite flimsy. The battery life continues to be overstated by at least double according to my real world analysis but overall I would say this was a great Buy. It's also one of the nicer track pads on the market but has a long way to go to get to where it needs to be.

This flexible and powerful laptop is perfect for graphic design. The screen can flip 180° to serve as a laptop. With the correct hardware and software, can support drawing screens and tablets. Compact enough to travel but powerful performance for nearly any task. The AMOLED display on this laptop is beautiful.

Fast on internet and booting up. Slim! Weight is very low. Very small.