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Customer reviews

Rating 4.5 out of 5 stars with 1525 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Book Pro 360's lightweight design, excellent screen quality, and strong performance as significant strengths. Many appreciate its ease of use and long battery life, while some find the price point to be high. A few users noted that the speakers and fan noise could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,525 reviews
  • Pros mentioned:
    Performance, Screen quality, Weight

    Rated 5 out of 5 stars

    1st Samsung laptop, won't be the last

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about 6 months now and I'm so glad that I bought this. Replaced an HP laptop I had for about 4 years, and this just blows it out of the water. Lightweight, display is great, and is very fast to start up and performance is great. Highly recommend if you're looking for a laptop with great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Screen quality

    Rated 4 out of 5 stars

    Great laptop but hard to see under the sun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great-looking laptop with good performance. Like how it links well with Samsung & Android phones. The cover/case is fingerprints magnet. Amoled screen is awesome but very reflective and hard to see under the sun compare to IPS display. ability to limit batter charging to 85% is nice keep batter life longer and when you have to connect charger all the time for long work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best laptop for samsung phone users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly thin, light and powerful, if you have a samsung phone this is the laptop to get, it opens so many possibilities that it is simply not possible with another laptop, the ability to share files, you have our phone gallery in the computer, you can even get your text and call through the computer and mirror your phones screen. It also uses the same charger as your phones thus eliminating the need to carry a bunch of cables. The build quality is on pair with an apple device, the screen is vibrant with its super AMOLED display. It can handle photos hop and light room with ease, it is also easy to open to back to slip in another nvme SSD for another TB of storage if you want that.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 3 out of 5 stars

    Doesn't Live Up To The Hype

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-in-1 laptop was touted as a laptop that would work as an extension of your Galaxy phone, and work more like an android phone than a Windows laptop. Sadly, this is not the case. It works just like any other Windows laptop. The best thing about this is the weight. It is truly incredibly light, and would have made for a good tablet - if the tablet mode worked a bit better. It's supposed to lock the keys on the keyboard, so you do not accidently change settings or do other random things while using in tablet mode. I found, even with tablet mode activated, the F keys and other control keys (CNTRL, ALT, DELETE, Windows key, F keys, etc) all still worked in tablet mode. Yes, this caused settings to be changed and things deleted accidentally. Now let's talk about the screen. It is a beautiful display and definitely worth the price if it's being used to watch movies and/or to primarily do art work on. For use as an everyday device used for spreadsheets, papers, art, design, research, some gaming then the very thin screen might not be the best one. I only had this device for one month. In that time it was used a handful of times for internet research, to watch a bit of streaming to test it out, and mainly to draw and/or do Jigsaw puzzles on. It was stored in a desk, with nothing on top of it. It somehow ended up with the very thin screen cracked. I figured it wasn't an issue, as I paid for Gerk Squad extended warranty that fixes the device hardware or software as needed for 3 years. They sent the device to their service center, said the part was in stock and they were waiting for it. Then two and a half weeks later it suddenly is usable to be fixed and I must take the refund money to buy a new one. Which means paying $400 for the warranty again. As I was informed by the Geek Squad person, the extended warranty for most items is not worth it, as all they will do anymore is just replace it rather than fix it. If you're okay with constantly shelling out the warranty fee over and over for a replacement device every time something goes wrong, it's for you! If you want things to actually be fixed and continue to use your device as long as possible, then it's not worth it. If you want a sleek looking device which will break very easily, then this is a great machine. If you want a device that will do pretty much all the exact same things, but is sturdier and cheaper, go for the Samsung Galaxy Flex2 Alpha. It's still a Samsung, it still will connect to you Samsung phone and other devices easily, and it only weighs 0.3 of a pound more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality, Speed

    Rated 5 out of 5 stars

    Portable, Light, Powerful, long lasting.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another sweet device from samsung. This company never fails to deliver catering to everyone in the tech spectrum. The power on this laptop is extreme. This is for a power use minus the high end gaming. The battery life on this thing is also phenominal. Easily 10+ hours. The AMOLED screen is beautiful. One thing, remove all the bloat. Aside from that. It's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Beautiful OLED Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight and a beautiful OLED screen makes for a wonderful laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this computer, fast and efficient with a great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight
    Cons mentioned:
    Fan noise, Speakers

    Rated 3 out of 5 stars

    did not meet my expectation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feeling about this laptop. what I like about it: the screen quality and coloring keyboard the weight What I don't like about it: Speakers ( they are the worst speakers I ever heard in a laptop) webcam quality the fan noise drawing in the touchscreen it gets hot

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Awesome laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop. Nice and thin. Beautiful AMOLED display. I replaced the crappy gen3 NVMe SSD that came installed and replaced it with a Crucial P5 with momentum cache enabled and oh man...this puppy is now doing close to 8000MB/s read and write and feels more snappier!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    For $999.99 this thing is VERY well equipped!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price. 11th gen i7, 1Tb SSD 16Gb Ram Samsung pen included, Thin and light. SD card slot (mini) Only USB-C (2) and Thunderbolt (1) slots plus a headphone jack. Have to get a USB-A to USB-C adapter to transfer files from my old laptop. Windows 11 too. Battery life is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Great laptop but not perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a well- designed laptop with a good CPU and enough RAM and also have the 2 in 1 factor. The price was important for me too. This laptop checks all of the above points plus it has a beautiful screen. The battery is great too! I am able to stream videos take notes and run apps like MATLAB on this device without any issue. The original price is not that good but I got this laptop with discount and the price was about 1000$ which was great! And this discounts are something that Samsung does all year. But there are some minor problems, First it gets hot in the touch when I take note for more than couple of hours, also I don't like the keyboard and track pad as much as I like my previous laptops. I think the track pad is too slippery and keyboard keys eon't have enough travel. Moreover, the speaker are firing downwards and they are not loud at all! I need headphones all the time. In overall I think this is a great laptop for students who need a laptop to write notes with. But check the 13 inch model as well if you find better deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One for the books

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer performed beyond my expectations. Was using it for nursing school and for work and exceeds in the areas I need it. The specs on it are definitely worth the price. They are around average spec but good price to performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Amazing laptop!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, this is the skinniest laptop I have seen! But even though it is skinny it still feels solid. Another good thing about this laptop is that the bottom of the laptop almost never gets hot!!! The touch screen and S-Pen work very well. The battery is as good as they say it is. I left it in standby mode on my dining room table for 4 days and when I opened it up it still had a 66% battery charge. You can also wirelessly connect you display to your compatible Samsung TV or Roku device and view your laptop on the big screen. My wife bought this for my birthday for school and so far it’s exceeding my expectations! The only downsides are it gets smudged easily with fingerprints and there is a scratch on it that I have no idea where it came from and the edges of the screens are a bit sensitive to the touch but overall it’s a great Touchscreen, Book Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Light and thin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my college works and some basic uses. This is very light and thin. Surprisingly Samsung was able to put a lot into this laptop and maintain its shape. The display is okay. The battery gives me enough juice to complete my tasks(web surfing and college work right now.) Never used any heavy software yet. I'll update that later. Didn't seen any overheating issues yet and the fan has never gone crazy yet. The fingerprint reader works nicely every time and it's fast. Also, I like the build quality of it. For the negative sides, the sound isn't that great, also it's not that crisp and clear, but it works. The keyboard feels cheap, and my F key is misbalanced a bit. The trackpad isn't very responsive. One minor issue I face is there are no keys for pause or play. Also to change the brightness, sound, backlit, etc. every time I've to press the Fn key, which is kinda annoying. In conclusion, I'll recommend this laptop to those who need a light and thin laptop for their everyday life and with a good configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight

    Rated 5 out of 5 stars

    Galaxy Pro Book 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It works so well with all my Samsung products. It's lightweight and the battery life is absolutely amazing. I can't believe how long it lasts sometimes! The processor is super fast and I do a lot of multi-tasking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight

    Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung laptop. It is fast. My first experience with Windows 11 so a little different. I like how lightweight it is, but it appears to be quite sturdy. The power feature where it only charges to 85% is very useful as while in use i leave it plugged in. I would recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big, but lite and has a long battery life. No problem running my software and connecting to the web is a breeze. Biometric sign on is easy to setup, prints without hang-up to my office laser printer and the USB c to USB b cable to print to my 24 pin dot matrix is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Samsung Galaxy Book Pro 360 15.6" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek, light weight, and filled with wonderful features. I love that it's touch screen and the blue is beautiful. The Core i7 platform with 16GB Memory and 1TB SSD makes this a powerful machine. I'm really enjoying exploring all of the features it has to offer. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Slim but MIGHTY!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far LOVE the laptop. Very sleek, slim, and thin. Super easy to travel with. I was expecting the color to have a little more of a grey undertone (subtle navy) but its certianly navy blue. Very speedy setup and processor seems to be keeping up very well with my interior design software. Some of the preloaded software programs like the Samsung ecosystem connectivity apps have some gliches but Im hoping they will be smoothed out with near future updates. Not really bothersome as of yet. One thing I find impressive is even when Im really loading up my designs with tons of large graphics, you can barely hear the "engine" rev up and it never gets hot. My last laptop fan was like a jet turbine that you could roast marshmallows in. Pretty snazzy. A surprise feature is the backlit keyboard. None of the specs talk about that but its there!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Samsung Galaxy Book 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up fast, great battery life, and super light and thin

    I would recommend this to a friend