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Customer Ratings & Reviews

Highly rated by customers for:

Your price for this item is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 31 reviews

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Expert reviews

Rating 3.9 out of 5 stars with 10 reviews

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87%would recommend to a friend
Page 1 Showing 1-20 of 31 reviews
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing, especially for artists!

    |
    Posted .
    Owned for 3 months when reviewed.

    Best for artists, a powerful laptop + pen display! The best tech purchase ever! Bought a 15.6 inch 512GB model in September, and I am very impressed. The build is very lightweight yet feels sturdy. I have been looking for a laptop that can be used for office work and for drawing on Clip Studio Paint program. This one is probably the only on the market that does both jobs flawlessly...and I mean flawlessly with no lagging at all. I would even argue that it's better than Ipad drawing since it's also a laptop and the system is very powerful for multi-tasking, while also very light and portable. I can draw while using youtube, spotify, email, and speak on zoom without a single delay.  You can purchase a MAX stand from Amazon to support drawing more comfortably in tablet mode. The pen pressure and drawing experience with the S pen on this computer is amazing. No battery required for the pen, so you will never need charging like iPad and Lenovo. Many other digital pen works, too, including Norris digital jumbo. The lines using these pen show no wavering or anything. Very very smooth and impressive experience and comparable to a pen display like Wacom or Gaomon. I bought a Lenovo Flex 5 14, 2-in-2, which is a cheaper competitor for the same functions, and it basically arrived defective and the pen did not calibrate correctly and required extremely small and multiple batteries that drain really quickly. The Lenovo also could not handle anything more than one program open at a time.  This Samsung model is definitely the way to go even if it's pricier.  The only downside I can see for some people is the not so high quality of the video camera, but this isn't a problem for me. It works well for my work from home meetings, and I rather people not see every pimple on my face during Zoom meetings! Another issue is the laptop speaker isn't the highest quality and isn't loud enough, but the quality and volume are both great if you use headphones.  Samsung has won me over with this powerful machine! I highly recommend it!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    #ILoveMySamsung #MakesMeHappy #ThatIsAll!

    |
    Posted .
    Owned for 1 month when reviewed.

    I looooooooooooooooove the features of this laptop. This is my 5th, well 6th laptop, if you want to count that old Dell from back in the day lol. I have had 4 HP's since and this is my first Samsung. I cannot complain. I have not yet tested out all the features but I am already blown away by the compatibility aspect. All my TV's, Phones, and Tablets are Samsung, so this purchase was a no-brainer. P.S. I still use my newest HP daily (2019), but it seems to be getting finickier by the week. So figured I'd jump on this Samsung while they had promos! #ILoveMySamsung #MakesMeHappy #ThatIsAll!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love Samsung!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Very pleased with ease of set up and impressed with how quick it was to link with my s21 ultra. I had reservations about linking to my phone but quickly found out you control when the phone is connected/disconnected from the laptop. Love that I can view and use phone apps on the laptop. Also Upgraded to windows 11 immediately. I saw some were unhappy with how fragile it is but I don't play games or carry it around an airport. For me, the weight is perfect.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good Value

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this laptop when it goes on sale, and it supposed to come with Window 11 as advertise but it doesn't. I like that it's very light at 3lbs. good for travelling or school. It connects easily on my Wi-Fi network, keyboard/touchpad are responsive. For me the keyboard is a little small for my fingers I don't know if I have a bigger finger or just the size is this keyboard is small. So before buying this laptop check with the store first. There you have it, honest review.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit flimsy, but thin and lightweight

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I purchased this on the Black Friday sale sight unseen due to the price and features. Once I opened it, I knew I would be returning. I'm sure it functions well, but it feels like a glorified tablet. A very flimsy, delicate tablet. While it is slim and light weight, it does not feel of high quality. The screen housing is thin, and it seems like the screen could crack easily. The hinges also feel very thin and fragile. I could see this device accidentally getting bumped while in a backpack resulting in the screen cracking. I have both I pad and Galaxy tablets that are more solid and sturdy than this. Since this is touch screen, it would be ruined if the screen cracks. I just don't want to take the chance. Additionally, this has no regular USB type A ports, no HDMI port, just type C ports --so you must get an adapter. This makes it less portable as you always have to carry around an adapter dangling from the laptop. I have to use a document camera and data drive, and don't like the idea of having to keep up with an additional adapter in order to plug everything in. I wish the newer laptops were not getting rid of USB type A ports and HDMI ports, but this seems to be the trend. Like other reviewers have said, the navy blue looks sharp, but it is a finger print magnet. Just handling this for a few minutes to unbox it resulted in the entire laptop looking like it had been handled by a toddler eating a donut. I think this would need to be cleaned daily or it will constantly look dirty. This is a great laptop for people who plan to use it mainly for entertainment and want a screen larger than a typical tablet. Just a note, the speakers are on the bottom of the device. If you are someone who wants a very thin, lightweight, 2-in-1 product, who plans to upgrade your laptop yearly, and aren't worried about durability, then this is probably a good fit for you. I just don't trust it lasting long if it is transported daily-- particularly through an airport or subway.

    No, I would not recommend this to a friend
  • Features

    Display
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Laptop

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I have only had this a few days so I am not sure how it will fare in the long run. The only thing that I don't like is that it has no usb drive slot, for this price it should. I will update my review in a couple of months.

    Features

    Display
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it

    |
    Posted .
    Owned for 1 month when reviewed.

    Bought this for my son. He loves it. So happy to bought it on Black Friday. Great deal

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great, light laptop. Excellent for travel.

    |
    Posted .
    Owned for 1 month when reviewed.

    Love this computer overall. Long battery life and quiet processor. The only thing that took some getting used to was the touchiness of the (large) touchpad. I hit it by accident when I'm typing with unintended consequences.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great size weight combo for a laptop!

    |
    Posted .
    Owned for 1 month when reviewed.

    I was in the market for a new laptop and this really blew me away. Great screen size, super lightweight too!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Display, Pen

    Rated 5 out of 5 stars

    Lightweight Laptop with Good Value

    |
    Posted .
    Owned for 2 months when reviewed.

    I purchased after reviewing the top laptops like Dell XPS 15, Windows Surface Book, LG Gram, HP Spectre and went with this one due to value for specification, included S Pen, light weight feel, color and overall features. I'm very happy with this laptop and perfect for my needs. I don't do gaming so can't speak for that type of performance but if you need for school or work then you should consider this laptop. It's a bit of a fingerprint magnet so keep your microfiber cloth next to you. Be careful with not putting too much weight when closed as it's very thin and I can see the screen easily cracking.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    touch window

    |
    Posted .
    Owned for 3 weeks when reviewed.

    window was too slow. Touch window was not very responsive

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Loving this Computer!!

    |
    Posted .
    Owned for 1 month when reviewed.

    So far I am loving this computer. I like that I can connect it to my phone like the iphone and mac computers. Very lightweight and easy to carry and fit in any bag.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best 2 in 1

    |
    Posted .
    Owned for 1 month when reviewed.

    Definitely the best 2 in 1 i have ever used not to mention the top deal that i had was excellent, this laptop is the best choice for a 2 in 1 laptop!

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

    |
    Posted .
    Owned for 1 month when reviewed.

    Excellent laptop.. i beleive the best i have owned so far.

    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great Machine

    |
    Posted .
    Owned for 3 weeks when reviewed.

    A great laptop!! My best laptop to date. I love how light it is. It feels like a toy laptop, but once booted, it's amazing.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Deadend Computer.

    |
    Posted .
    Owned for 1 month when reviewed.

    The computer can not be upgraded. 8GB Memory is really low, but it can not be upgraded to 16 GB or 32 GB. The memory is soldered on the motherboard. We returned after reading the criteria to buy another one. If you like the performance and features of Galaxy Book Pro 360, you should get 16GB Memory and 512GB SSD. SSD is upgrable.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great laptop

    |
    Posted .
    Owned for 3 weeks when reviewed.

    So far so good. Easy set up. Don't really use the pen.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung Galaxy Book Pro 360

    Posted .

    I haven't had a lot of time to use it yet but so far it is very nice. The touch screen is handy along with the keys. So whatever works best for the situation you have.

    Features

    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Display, Pen

    Rated 5 out of 5 stars

    Best Laptop

    |
    Posted .

    Best laptop I have owned. As a note 10plus owner. The integration between this laptop and phone is amazing. I can view texts, make calls, control emails, and many more without ever reaching for my phone. The display is the best on any computer. 60 FPS OLED is great for movies, youtube and productivity work. Battery life looks like it will be about 10 hours while streaming. Keyboard has a really nice tactile bump. Stylus works great. When in tablet mode, I use the stylus to write rather than typing using screen keyboard. It's ex pensive, but well worth it in my opinion. I highly recommend.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Let’s try this again.

    |
    Posted .

    Laptop broke within the week so got another to try

    No, I would not recommend this to a friend
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