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Customer Ratings & Reviews

Your price for this item is $202.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 634 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Book2 360's responsive touch screen, light weight, and ease of use as significant advantages. Many also praise its performance and solid battery life, finding it ideal for both work and school. However, some users note that the laptop can get warm and that the fan can be noticeable at times. A few also reported some inconsistencies with the fingerprint sensor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 634 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good is easy to use and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wonderful. Touchscreen, thin, galaxy phone compatible. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good product and nice color and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time on line finding this product. Called my Bestbuy store. The gentleman spoke with located one for me and set it up so all I had to do was go pick it up at another store. I am very pkeased with the laptop. It was everything I wanted plus more.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice laptop. The screen resolution is amazing and super clear. I love that it has a touchscreen, Definitely the best laptop I’ve ever owned. Charges super quick. A few minor complaints. For a $1,000 laptop the battery life doesn’t last very long, charging cord gets super hot, and my biggest complaint is the actual laptop gets hot super fast also. The fan comes on like 5 or 10 minutes after I turn the laptop on. So it gets hot pretty fast. And I’m not on it 24/7. I usually do 2 hours of homework in the morning and two hours at night. Besides that it’s an AWESOME laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost two years into having this laptop, and I love it because it so compatible. It is a laptop and iPad, two in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer/tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, just needed it for small work stuff like excel. Some web browsing & note pad. With the pen it works great. You can’t have the full functionality of the pen for that you need to upgrade to the bigger tablet but this one is awesome. For the price you can’t be this little computer/tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! This is my first laptop and it has worked for me! Battery life is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sleek design. Definitely a top end brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. seems to be working fine. nice compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance was good but some heating issues and the beat thing is the display

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great college computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college age daughters absolutely love this computer. It is working very well and has some cool functionality. This model does not come with a Samsung smart pen included. We purchased the Wacom smart pen from Best Buy because they said it would work, but it actually does not. We returned that pen and purchased a Samsung smart pen and it is working perfectly. Overall, we are very happy with our purchase, but depending on the sales, I probably would consider the pro model next time. No complaints with this model but I believe the pro 360 comes with a pen included and that was $100 accessory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good specs for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this unit for my kid heading to high school. Solid specs for the price but I can’t get the bamboo pen to sync or work. Need to download drivers or something. I assumed that the universal bamboo pen would be plug and play but need to call total tech for assistance. Somewhat dissapointing for what I thought would be a very easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great everday computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for everyday and the screen is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for my son he was extremely satisfied with this laptop, definitely recommended this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this brand ne Samsung Laptop even though I bought it ‘Open Box’! It hadn’t been used at all & it was totally worth it! I just wish it had a little larger screen but overall it was a great laptop & the resolution was AMAZING!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book 2 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and easily to fit anywhere. I was used to with 17" laptop but now I will recommend that if you are looking specially office work laptop then go with this product. Efficient to use and the SSD is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Easy to switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is compact and lightweight and easy to take with me. The keys have the right touch and has been easy switching fro a 17" screen. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop is pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung laptop with Windows 11 is a pretty good machine

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Really laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale recently. It’s very thin and light and so far works great. If you are hooked into Samsung ecosystem, I do recommend. If your not, it’s a good buy on sale, but there are others that would work as well.

    I would recommend this to a friend