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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 635 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Book2 360's responsive touch screen, light weight, and ease of use as significant advantages. Many also praise its performance and solid battery life, finding it ideal for both work and school. However, some users note that the laptop can get warm and that the fan can be noticeable at times. A few also reported some inconsistencies with the fingerprint sensor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 635 reviews
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal love best buy i would highly recommend spending time and go exploring best buy great store as it aways been. Hope it will not go away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money ($649)!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Got it on sale for $649 - by specs standard, it’s not the best guts for the price. But the build of this laptop is great, high quality, and feels better than any other similarly priced 360 book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Samsung Products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice response time with basic laptop applications. The silent mode makes sure the laptop runs efficiently and saves battery as well. Battery life isnt that great but if you are using it for basic home desktop its a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great laptop for on the go and home. I love it and I would purchase another one but bigger screen since my eyes are getting terrible. But this works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer… I ordered the computer online and it was fast,easy and shipped right to my door which was convenient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop and amazing customer service that I was able to get when purchasing all around recommend this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate that helped me was amazing! He answered every question. I had and even thought of some things that I didn’t know to ask, thank you so much.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and efficient laptop , justbwhat i was looking for. Fast laptop , very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Syncs with other Samsung items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for college and so far so good do not have any complaints about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and amazing. I bought it used and open box but had no problem with that I had school and not enough money. But I'd you run with Samsung best laptop to buy in this series.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Better than Lenovo or Apple for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this Samsung Galaxy Book2 over my MacBook laptop. I am not technically advanced but I have become a laptop snob. I use my new Galaxy for personal use and I love it. It’s light, it’s fast and the screen picture is gorgeous, key board is back lit and smooth! Plus, It’s a touchscreen that bends backwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality. Also that you are able to login with your fingerprint, I use this feature a lot. Very durable and great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    blender laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop that came with the pen i bought, an absolute godsend and a necessity for blender, at first i thought i got upsold but honestly this is exactly what my partner needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product works amazing for everything I use it for gaming, school, photoshop best purchase I have made definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my computer 5 months ago from Best Buy. The least I can say is that it is great, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these laptops for our kids to homeschool, they love them and they are fully capable of meeting all our needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what i jeed it to do!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my mac dying on me. I felt like it was time to change to something else and this has done everything i need it to do! I love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Vakue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. great value. Bought it for my wife for anniversary present. It's small, compact and lite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop by Samsung, I just wished they finally shied away from 16:9 aspect ratio.

    I would recommend this to a friend