Customer Ratings & Reviews
- Model:
- NP730QED-KA2US
- SKU:
- 6501585
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy Book2 360's responsive touch screen, light weight, and ease of use as significant advantages. Many also praise its performance and solid battery life, finding it ideal for both work and school. However, some users note that the laptop can get warm and that the fan can be noticeable at times. A few also reported some inconsistencies with the fingerprint sensor.
This summary was generated by AI based on customer reviews.
Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop for the price. No complaints so far.
I would recommend this to a friendGalaxy 2 Notebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works greaf at pairs well with a smart pen
I would recommend this to a friendWill not connect public wifi without intervention.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking computer, but having problems connecting to internet at hotels. This may be a security issue. This is a replacement for a Chromebook that I believed had an issue, but now realize it's a security issue not allowing internet connection to public wifi. I travel for work and this is unacceptable.
I would recommend this to a friendNice Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good laptop but wish the battery would last longer.
I would recommend this to a friend- Cons mentioned:Heat
Gets too hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter over a MacBook because she wanted to play games. The Best Buy associate told me it worked good with games. It gets very hot and I think it was too pricey.
No, I would not recommend this to a friend R&C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and compact, portable good Wi-Fi connectable was easy
I would recommend this to a friendBook 2 360
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is the best ever I have bought.It has excellent quality
I would recommend this to a friendSchool computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good advice from the sale advisors helped make a good decision
I would recommend this to a friendSchool needs.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for coursework at school. Fits requirements.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a good experience with the guy sold me the laptop.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great Laptop and the price was not that bad
I would recommend this to a friendFaulty laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is flexible, not to big as i wanted but the volume buttons are default the -V is mute, the +V is -V an the rest of the buttons on the row are not responding. For the money i spent I'm very disappointed.
No, I would not recommend this to a friendOpen Box? Risky!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the laptop, however my mistake was to purchase an Open Box item. It literally froze on me and emitted a strange sound until I returned it to the store for a new one.
I would recommend this to a friendJudy Kennedy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this Samsung laptop computer. We did not get along at all. Did not like Microsoft running my life and telling me I had to used their Windows 11.
No, I would not recommend this to a friendDefected laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get this laptop 6 days ago and is defected! I was expect a really good product dont get this one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy AlejandraR, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book2 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without knowing the details surrounding what you may be experiencing with your Galaxy Book2 360 and without being able to ask you any follow up questions in response to what you have shared with us, I suggest reaching out to Samsung Support at your earliest convenience if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
NO NUMBERS PAD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm setting this up as I type. This laptop doesn't have a numbers pad. I simply asked the salesman to compare this to the one that was 1K more. No mention of this
I would recommend this to a friendBad LCDs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LCD failed after 9 months. Second asamsung to do this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CFlii, we appreciate your feedback on your Samsung Galaxy Book2 360. We would love nothing more than to assist you with the display of your device. The Samsung Support Team is always available through our website to assist and help with repair options as well. Thank you for being a Samsung customer. -Elizabeth
Bad product and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the screen broke after 3 weeks for no reason and Best Buy wasn’t any help
No, I would not recommend this to a friendMalfunctioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard didn’t work, poor speakers, low processing soeed
No, I would not recommend this to a friendOverheated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer overheated severely and I returned it
No, I would not recommend this to a friend