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Customer Ratings & Reviews

Your price for this item is $202.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 634 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Book2 360's responsive touch screen, light weight, and ease of use as significant advantages. Many also praise its performance and solid battery life, finding it ideal for both work and school. However, some users note that the laptop can get warm and that the fan can be noticeable at times. A few also reported some inconsistencies with the fingerprint sensor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 634 reviews
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It is fast working and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great Smaller Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP laptop I got at Cmas decided to not make it through the trip abroad so I was stuck buying something last minute. I went into to Best Buy grabbing a Microsoft laptop and then noticed this one. Being not well versed in computers, all I knew was I needed a laptop that could function like my brain: with at least 40 internet tabs open at all times AND a touch screen. This laptop does that and it even does it efficiently. I am in love! It is light weight and small. Charges quick. Super compatible with my samsung phone and earbuds and the graphics are pretty. It kind of takes the sting out of my HP breaking bc I love this one SO much more. I do have smaller hands so it being a smaller laptop is good. I assume all the other things are good too. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop ! :)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my mom and she really loves it ! It’s perfect to maneuver. Great size and pretty clean look!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect size, excelent performance and super conectivity to all my samsung accesories and phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy from Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to complete high school dual credit. Never a problem. Smooth transitions. Would buy again. Easy to use, no glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super value for 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Super compact. Adds virtually no extra weight to your bag/backpack. With all the features and power of a full windows laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Excellent Value and Performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very impressive performance from the 12th-gen i5. Excellent build quality (assembled in Vietnam). Beautiful screen with vibrant color and amazing contrast. Cons: Loaded with Samsung software that is of limited value (to me) and which takes considerable time to uninstall. High-intensity applications drain battery pretty quickly (but battery life is otherwise good for browsing or watching video).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, light, works good. I tried to find a laptop not made in China. This is made In Vietnam not sure much better.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    This laptop is amazing. Strongly recommend it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so convenient for me to study. It’s light weight and run smooth on almost softwares I need. I strongly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Worth the purchase price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! My daughter who is a college student is very happy with her purchase. It is light weight and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like the speed of the laptop. i don't like that it didn't come with a pen like the newer version does. I also don't like the border off the screen. It appears as if it could just pop off from it and it does make a snappy noise when i am cleaning the screen (even though i do it gently). overall it gets the job done. i will say when I first had it the first month or 2 was great, afterwards i kept getting blue screens for rebooting and a lot of update requests which I did, because I use this laptop specifically for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great handy laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working speed, very nice touch screen, great for office works, very light and handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three weeks, so far, so good. A little hassle getting up to speed with Windows 11; too much razzle-dazzle with little added benefit IMHO. Attempting to have display look like my old Dell after seven years of W8 and 10. I'm working the Geek squad pretty hard. Unit is quick, quiet, with lots of battery time. Pretty decent Owner's Manual available to print out. No more clunky Dell charger system! Disappointed that owner can't replace battery per Samsung but it's alleged to have a long life and Geeks says we can probably get around that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid PC, Compact, Well-built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly pleased given such a thin laptop. Well built and fast, snappy web browsing, maneuvering across the system. Actually like the fact that Samsung included their apps (lion share can be removed if not desired). Battery is pretty solid (8-10 hrs …web search, music playing, video watching). Cannot figure out why HDMI is limiting external monitor resolution to 1920 X 1080 / still digging into this one. Numerous ports and a nice micro SD card slot that goes all the way end (no over-hang). Very pleased after 24-hr experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Apple. I like Apple. But, I am on a committee that is all Microsoft. I bought this so that I didn’t have to go back and forth between the operating systems. I will say the single USB port was unfortunate. I needed to buy a port to plug in a mouse and a flash drive. That took my rating down to four stars. I don’t play games on it so I can’t talk about the graphics. But, it is a nice size and it does what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Processes like a phone: quick and efficient, operates like a laptop. Perfect combination!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, easy to controll every movement. Looks small screen but i can manage other applications. Very thin and light.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great Slim Laptop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast Light Comfortable and thin Laptop! Love the Flexibility and Convenience it brings me!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop for the most part. I would like to see the battery last a little longer but that’s my only complaint. I love the touch screen. And I have dropped it once or twice and it remains in perfect functioning condition.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    great low cost laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful laptop fast and convenient touch screen is perfect fast processor

    I would recommend this to a friend