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Customer Ratings & Reviews

Your price for this item is $396.99
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The comparable value price is $1,549.99

Customer reviews

Rating 4.7 out of 5 stars with 785 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Book3 360's touchscreen, lightweight design, and performance. Many appreciate its long battery life and ease of use. While some find the price high and note occasional fan noise or heat, the positive feedback on key features outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 785 reviews
  • Rated 5 out of 5 stars

    MdAK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than 2 years ago I bought still is working like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Light Weight Touch Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two additional screens running from the laptop. I only gave it 3 stars on speed because I do a lot within multiple applications that are saved in the cloud with about 20 tabs open in Chrome. I have had to wait a few times for everything to catch up to continue working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best for that price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, disply quality is good and performance is up to the mark.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Samsung Galaxy Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has turned out to be adequate for my needs and runs faster than my previous laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to do the initial setup. Was able to install my MS Office apps easily as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor and performance balance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid little laptop. Decently priced for the performance and memory capacity, the AMOLED screen is a nice touch too. Will be great for productivity and school/work. Integrated graphics will make gaming difficult if you decide to use it for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT UPGRADE FROM THE BOOK 2 360 PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lap top is much more durable than the book 2 360 pro I had previously. The screen would break constantly but i can already tell the screen thickness is more durable on this model. Glad I upgraded. I didn't need the Pro so i just stayed with the book3 360.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this place the very friendly staff the purchase was quick and simple I definitely recommend buying here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device but Fragile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the device itself but the screen broke on me within 3 weeks just from opening the laptop so thats disappointing, took 2 weeks to fix so ive been without it about as long as ive had it. Other than that it works and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so great. The imaging is so crisp and clear. I use this for editing photos for my photography business. My business partner loved mine so much that she also purchased one. Highly recommended this laptop!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed and flawed display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out fine ,was a gift at xmas. Lasted 11 weeks before the screen began cracking from just opening and closing the screen. Has the dreaded screen crack syndrom that dozens complain about online. Samsung will not warranty it and claim physical damage, even though its a design flaw. The screen is so thin it flexes and cracks itself. Dont buy this laptop unless you want to spend $700 to replace a screen and leave it open always without moving it. Sounds ridiculous for a laptop that is supposed to be transportable huh. Samsung is the worst manufacturer of laptops , this issue started with the Galaxybook 2 and continues today with new models.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AndrewD, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Book3 360. We completely understand how important your laptop is to you on a daily basis. We do our best to provide our warranty information on our website and be as clear with options for repair and reviewing options for protection with your device as possible. Please, reach out to us if you have any questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HOME HEALTH THERAPIST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE BIG SCREEN. I WISH THE BATTERY LASTED MORE THAN A DAY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop in this price range for professional and entertainment use. Though I would not recommend this to hardcore gamers otherwise it is superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible - though Win 11 seems to have some glitches that I would like to turn off. Great advise from Best Buy Computer Sales People! Inside the system it is great also 64 bit. This is far better that system I purchased originally. All the best, RIch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lovely design. Enjoy using every day of the week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop problem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Samsung Galaxy Book 3 with protection plan. Unfortunately the screen cracked through no user fault. Best Buy rocked and refunded total. Good business Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Samsung galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it, but I am still trying to figure out certain aspects of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So for so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was pricey even with the substantial Black Friday discount. However, I can tell it is high quality. My past two laptops have been Dells and both had terminal battery issues. I'm hoping my nee Samsung will last longer than three years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features we wanted, plus plenty of memory for better speed, and $550 off, made it irresistible. Easy setup, and working fine so far. Would have liked at least one more USB-A connection. I always use a mouse, and that’s all there is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this computer on seen, just off review and images for the Best Buy sight. My wife love the computer, she loves it more then the her last computer, thinking she would never leave that one behind, so completely satisfied with the purchase.

    I would recommend this to a friend