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Customer reviews

Rating 4.8 out of 5 stars with 617 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Galaxy Book3 360 as a well-rounded laptop with an excellent touchscreen, long battery life, and lightweight design. They appreciate its performance and sleek design, although some wish for better speakers and less bloatware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 617 reviews
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Samsung Galaxy Book 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung Galaxy Book 3 after the Tech at Bestbuy showed me several options that would fit my needs. I use my laptop to teach Firefighting at my volunteer department and i take Fire Officers classes with them. I was a week into a recent class when my old laptop was showing its age. The Samsung worked great for this class! I was running email, Dropbox, Word, Excel, and Zoom all at the same time and this laptop never slowed down. The battery would last several hours with all this running. I love the touch screen feature on it as it makes moving between apps easier. The screen is bright and vibrant and a lot better than my previous laptop. I would highly recommend buying one!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Go with Samsung, Excellent Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was more than I wanted to spend, but I tried 2 others (one HP, one Dell), but I'm so glad I spent more because I love this one. It's so light! It's lighter than my MacBook Pro that is the same size (latest version). I love the backlit keyboard, the keys are so easy to press. The screen is really nice (my background photo is very vibrant), it's fast, and I can do everything I need to on here (I use it mostly for work). Well worth the money, Samsung once again does not disappoint and delivers a stellar product. Save yourself the time/hassle and go straight to the Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Samsung Galaxy Book3 – Highly recommend this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Samsung Galaxy Book3 360 2-in-1, and it’s a fantastic device for both work and entertainment. The 15.6" FHD AMOLED touch screen is vibrant and perfect for streaming, designing, and presentations. Powered by the Intel 13th Gen Evo Core i7-1360P, this laptop is fast, responsive, and great for multitasking with 16GB of memory and a 512GB SSD. The 360-degree hinge adds flexibility, allowing me to switch between laptop and tablet modes easily. Whether I'm using it for work, creative projects, or entertainment, the Galaxy Book3 360 delivers on performance and versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Hands down the best Laptop I have ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, light weight, super fast, AMOLED touch screen, 2 in 1! This nifty laptop has all the bells and whistles I have been looking for in a laptop. Seamlessly synchs with my blue tooth speakers, hearing aids, and Samsung TV's. I highly recommend this superb, sleek, beast of a laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer! Perfect for college, gaming and personal use. I love the ability to fold it and use it like a tablet. Fast performance and clear , crisp images. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    TOP NOTCH WINDOWS LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth all the money. Display is top notch smooth like butter and samsung eco system is too good. Been using it with my samsung phone. Touch sensitivity is just perfect. Having all the ports and still laptops is thin. Seamless and fast. Lightweight and compact. Battery lasts for very long time. HIGHLY RECOMMENDED!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen, Weight

    Rated 2 out of 5 stars

    It's ok for now, S Pen problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded this Galaxy Book3 from an Asus that I returned. The weight of the Galaxy Book3 is nice, the screen is nice, it has windows 11. There is no S Pen made for palm rejection for the Galaxy Book3, I was told there was an S Pen but sales representatives are misinformed about many things. I hope the Galaxy Book3 is what I was looking for. I have not been given enough time to use the Galaxy Book3 to do a proper review. If I were able to update this review, I would. I like the concept of the Samsung Galaxy Book3, I just need more time to use it. The sales representative manager was less than helpful or I may have given more stars. The lack of S Pen with palm rejection is a problem. I had to call Samsung to find out there is no such S Pen. S Pen of any type was not included with the Samsung Galaxy Book3 purchase. I can't answer some of these questions because I haven't been given enough time to know about the battery life, the speed seems good, display is definitely better than my previous Gateway but does have some glare issues. Also, I'm not sure how much bloatware is on this Book3. I asked TotalTech to clean that up and they said they did but I will need to go into settings to do more research. Definitely do your research. I only recommend the Galaxy Book3 because I like the weight and usually like Samsung products. I hope it doesn't get too hot. Program and application compatibility seems to be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Pretty laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop it's slim, lightweight, pretty and fast. Since I got it open box there is some scratches on the plastic legs but overall it looks and works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful laptop, only one problem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start with this: 4.5 stars because I have a problem with wifi connectivity. Sometimes when I'm using it, it will disconnect randomly and it's the slightest bit annoying. Other than that, it's great. I got it to help me write more regularly, something that I can just pop open when the desire arises and it's perfect for that. Very good for general use, it's quick, slim, and it charges incredibly fast. Battery life also hasn't been a problem for me, it lasts a good amout of time (for my use, at least)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and the 360 hinge works really well and was one of the main reasons I bought it . The battery life is amazing I haven’t used it for much for than watching videos yet but for that task it says almost silent all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Samsung book 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oled screen is beautiful to look at. To match this feature with the weight it takes the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need. It’s fast, the graphics are amazing and it’s very light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung/Deskjet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with my recent purchase of a Samsung Laptop and a HO Deskjet printer. It’s exactly what I was looking for in performance and applications. And the two store associates that helped me choose the models were very professional and helpful. I’ll come back for more products, since I’m buying a house and will need appliances. Thank you guys for all your knowledge and listening to me. Rick

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent computer. I came from the Galaxy Alpha 2, and I am so in love with this new one. I am a SAMSUNG lover, but I also appreciate good quiality, and the battery is phenomenal. The screen even though its a HD+, it looks so good. Also speakers were fixed, and they sound really cool. Windows 11 is so well optimized, it looks so smooth even better than Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product - best buy can improve but great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop's screen is amazing. I really like the Samsung's eco-system, syncing my galaxy note with the galaxy book is seamless and effortless. The only downside is that I bought the PC as "open box excellent" condition, but the charger was missing. When I got to Best Buy, they gave me a Lenovo charger (still 65W) saying they don't sell Samsung's charger.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opens and processes fast. Operates my fear better than I had hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the computer for real state business and accounting. It's at home work and the computer has been running 6 hours a day for over a month now. Excellent machine. Considering that it has 3 monitors attached to it and multiple programs running at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been about a month and a half with the galaxybook 3 and it's exceeded expectations! I love the screen resolution and performance! I'm a college student that was in need of a laptop for my engineering major and this laptop is all I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Love the weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only dislike is the 10 key is really small for my arthritic fingers but still better than no 10 key. My favorite is the weight. It is so light and easy to lift. The screen is so crisp and I have found the whole computer easy to use. I had been a loyal hp user but I am in love with this Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ohio PA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohio PA. Best Buy… I walked in and the IT team that was selling computers were amazing . They took the time… asked me many questions reviewed different products with me and we picked the best one that I needed. The time they Took in the patients from the sales team and this Wen individual. I was really impressed and I will continue to go back to the store.

    I would recommend this to a friend