Customer Ratings & Reviews
- Model:
- NP940XFG-KC2US
- SKU:
- 6531065
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Galaxy Book3 Pro 14" as sleek and thin, appreciating its portability and stylish design. However, concerns have been raised regarding its battery life, with reports of it draining quickly during tasks like video conferencing. Additionally, some users have encountered issues with faulty screens upon receiving their devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sleek
Great laptop.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop ever. It’s fast, Sleek and Lightweight.
I would recommend this to a friend - Pros mentioned:Sleek
Slim, handy and easy to carry
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice to use. Slim, handy and easy to carry
I would recommend this to a friend - Pros mentioned:Sleek
100% Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer. Slim and reliable. 100% recommended
I would recommend this to a friend - Pros mentioned:Fast
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with product, very fast and very portable
I would recommend this to a friend Powerful and super light weight!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Samsung loyalist for more than 10 years and they never disappoint. I love how the laptop seamlessly integrates with my other Samsung devices.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought laptop which made best decision to buy it from Best Buy. They have excellent service.
I would recommend this to a friendGETTING CLOSER TO HUWAEI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has many very good feature BUT it IS NOT CLEAR ENOUGH WHY THERE IS NO TOUCH SCREEN.
I would recommend this to a friendGood one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing PC but play store is too complicated if you don’t use a samsung phone
I would recommend this to a friendSuper!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, fellow Apple users are impressed of the new Samsung Book3 Pro.
I would recommend this to a friendQuiet, clean, crisp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very crisp display and Samsung ecosystem is very efficient when paired with this laptop
I would recommend this to a friendSamsung galaxy pro laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop I love Samsung laptop galaxy pro, can’t find batter than that
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent laptop! one of the best laptops i have used
I would recommend this to a friend- Pros mentioned:Light, Sleek
GalaxyPRO 360
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very sleek, light, and easy to use. It is a great computer for students, gamers, and has other great uses.
I would recommend this to a friend - Cons mentioned:Battery life
Doesnt last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seems like a dream computer based on sepcs, but it runs ridiculously hot, even when I’m not overtaxing it. Pretty sure that heat has messed up the hardware since after 6 months of use, it’s gotten much glitchier, requiring frequent restarts. Also, the long battery life dwindles quickly. It’s still fine for what I need, but after 6 months, the battery drops by 50% in an hour of using Zoom when unplugged. I do love how light and portable it is while being bigger than the 13” laptops. Touchpad is weirdly sensitive, often doing the wrong thing. Drives me nuts to use it without a mouse. I just purchased a different/new laptop as a replacement and will be relegating this glitchy thing to simple work tasks since our weird IT dept refuses to connect Surface laptops to our network. This Galaxybook Pro isn’t worth the money for 6 months of use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy ChartreuseMoss, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Book3 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done. Take a look at, "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your Galaxy Book3 Pro. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. "Reduced battery life on Samsung PC" is another wonderful resource to look at when you have some free time available. You are able to lock your touchpad when you're not actively using it by pressing and holding the Fn key and then pressing the F5 key to lock the touchpad. If you would like any further assistance after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra
