Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $441.99
Clearance
The comparable value price is $2,399.99

Customer reviews

Rating 4.6 out of 5 stars with 158 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Galaxy Book3 Ultra's exceptional screen quality and strong performance, frequently praising its vibrant display and efficient processing power for both work and gaming. However, some users express concerns regarding the battery life, finding it less than ideal, and others mention that the trackpad could be improved. A few also point out limitations with the RAM and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-158 of 158 reviews
  • Rated 4 out of 5 stars

    Reviews

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop both for gaming and business. Recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would Not Reccomend

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I really wanted to like this laptop. It's fast, it gets everything that I need to get done efficiently, it has a good battery life, and it seems as though it is generally well regarded as a laptop. However, I've had this for less than a year, and without dropping it or having any sort of damage done to it, the screen cracked. Literally just from one day to another while it was sitting on my desk. I tried explaining this to Samsung, but they claimed nothing could be done, despite me having this for less than a year. The repair for the screen alone would've cost around half of the cost of the laptop itself. Very disappointed, I expected more from a well-known brand such as Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations AnthonyD, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book3 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover physical damage to your Galaxy devices in the event that it is not covered under the warranty that is offered. Without having more details available regarding what may be occurring with your display and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop not for play video games...............

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MihiraliC, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your Galaxy Book3 Ultra and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life, Ram
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Near perfect creator laptop with games on the side

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Book3 Ultra is a great example of Samsung hitting on all cylinders. This is a nearly uncompromising productivity device (and I believe in the highest end configuration would not even have the compromises I'll mention in this review) which also happens to be a capable gaming laptop. With a 2880x1800 120hz AMOLED display that has a 16:10 aspect ratio, the Galaxy Book3 series devices have EASILY the best display that I've ever seen on a laptop. The display on the GB3U is an evolution of the 13.3" 4K AMOLED display that Samsung included with my Galaxy Chromebook that's a few years old. I love the trend back toward 16:10 displays for laptops and the 120hz refresh rate is great for improving the smoothness of the display when switching between apps. This is my first Samsung Windows laptop and I was eager to try some of the continuity features with my Galaxy S22 Ultra. Fortunately, my phone got the One UI 5.1 update the very same day that I received the Galaxy Book3 Ultra so I was able to try Multi Control, as well as the other Samsung specific features (the Samsung cloud sync of Samsung Notes and Gallery) and the traditional Link to Windows capability that's been baked into Samsung phones for a few years. Each of these continuity features offers a unique way to sync your phone and PC based on what you want to layer on top of each other. Want to keep your phone in your pocket and never need to get it out? Use Samsung Flow and Link to Windows so you can see all your notifications and easily cast your apps to your computer screen. Have a stand to prop your phone up next to one of your displays? Use Multi Control so you can just slide your mouse cursor off the side of your screen and use it to control things on your phone (as well as the keyboard!). I haven't decided which I like best yet. For the time-being I'm using all of them, with a cheap phone stand set to the left of my main display. I have Link to Windows serving my notifications in real-time and Samsung Flow set to allow me to view all notifications without repeating them in Windows. This gives me the best overall experience so far. Sharing content between my phone and my computer is now a stupid easy proposition. This is all tied together in the Galaxy Book Experience app included on the computer. Setting aside the amazing display, the rest of the performance specs are top notch. The model I have is the i7-13700H model with 16GB RAM, 1 TB NVMe SSD, and RTX 4050 dGPU. For content creation, I don't have any issues with this config other than it would be nice to have 32GB of RAM and apparently the RAM is not upgradeable on this device. There is an empty M.2 slot for an additional SSD, however. The GB3U ships with a 100W USB-C PPS capable power adapter, and the dGPU has a 60W TGP profile to stay within this power limit. I can say that with a USB-C docking station that provides 90W of power, the Galaxy Book3 Ultra can drain the battery when gaming in "High Performance" mode - it dropped about 15% over the course of a 3 hour gaming session. With the included adapter, I haven't noticed a significant battery drain when gaming. I'm interested in how the higher end model can stay within that power envelope considering it's equipped with an i9 CPU and 4070 dGPU. Some bullet points worth mentioning: 1) This device does have a number pad on the keyboard but it's not a full 10 key - the right edge keys are shifted above and below the numbers instead of on the right. So take a close look if you are a professional who expects to use this heavily. It's not unusable but it will take some adjustment if you're fast on the 10key normally. 2) Overall I love the keyboard and trackpad. They may not be the absolutely best I've used on a laptop but they are well executed and my fingers have quickly adjusted to typing quickly and error-free with it. The trackpad is HUGE which I love - I have dropped the sensitivity a bit so I can get more precision out of it and still not have to pick my finger up. 3) One limitation of all 13th gen Intel CPUs with TB4 is that Nvidia Optimus no longer functions through the TB4 connection. I believe the framebuffer is fed via PCIe to the Intel Xe iGPU and then output to the display. I wish Samsung had chosen to connect the HDMI port directly to the RTX 4050 (as well as made it HDMI 2.1) so I could get G-Sync support. This isn't a HUGE deal for me, but it keeps this from being a perfect gaming laptop - which it's not advertised as being. My plan is to add an eGPU via Thunderbolt which will fully eliminate this limitation. If that's not in the budget for you, just be aware gaming is not this laptop's primary purpose. Again, this is a limitation for all 13th gen Intel laptops now that the TB controller is integrated into the SoC, so it's not a Samsung problem.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and battery discharge very speed and some it gets hanging

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Kumar, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 Ultra. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "Samsung PC runs slowly or freezes" and "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your Galaxy Book3 Ultra. Please do not hesitate to reach out to Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    TOO MUCH ADVERTISING FROM JUNK I DON'T CARE ABOUT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much advertising, it's very annoying when you are trying to get work done. Every time you log in, it is asking you to buy some stupid thing. VERY disruptive when you are trying to get work done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    well around laptop A+

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Samsung Galaxy book3 ultra 16". With the intel 13th gen evo core i7-13700h 2.40 Ghz and 16 GB of ram. It's also rocking an GeForce RTX 4045 and 1TB SSD hard drive. So you have loads of space for all your photos, games, videos and apps. First off if you have an Samsung phone pairing it with this Samsung laptop just brings your life all together seamlessly. After signing in to your Samsung account and pairing your phone. Its fast and easy to find all your photos and files. One of the things I use the most is the notes. I run a small construction business and use the notes on my phone. It is very convenient that now my notes sync with my laptop and I can view and edit them. This has saved me a lot of time. And you can use this laptop as your phone for most things. Like making calls or reading and sending text messages. There no need to pull your phone out you get all your notifications. Back to the star of this show now. The 16" screen is a good size to carry around and travel with, its very thin and light weight. I feel any bigger and it may be to big. The keyboard is a good size and easy to type on. Love that it has a number pad, but wish it was bigger. I feel that part of the keyboard is crammed together. I have had very smooth performance throughout all the tasks I've tried, never lagging at all or waiting for apps to load. Has great battery life and when you do need a charge that happens rather fast with the supplied charger. For ports you will find 2 usb-c, one usb-a and a HDIMI out along with a 3.5mm headphone jack. I'm very happy with this unit so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got my order

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it about 4 months ago and still delayed, not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi driver just stopped working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi driver just stopped working after less than 2 weeks. Will not connect to internet. Spent 8 hours trying to fix watching every possible fix.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jacob, we appreciate you sharing your thoughts with us about your Samsung Galaxy Book3 Ultra. We understand how important being connected to Wi-Fi is to you on a daily basis. If you haven't done so already, we recommend reaching out to the original store of purchase to review warranty options available for resolution. You can also reach out to the Samsung Support Team for assistance with troubleshooting options to ensure full functionality of your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Poor quality control

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this unit brand new, opened the box and the bottom casing was dented. I returned it to the store on the same day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Screen quality

    Rated 5 out of 5 stars

    Best laptop 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical buying this device for casual gaming and productivity. I can say with fist hand experience: I joined this device to Azure AD (Intune) with my company (after upgrading to Windows 11 Pro) and am able to do all my daily development work (application development) and game after hours on Xbox, Steam, GOG, EA, and Ubisoft Connect with no issues. Tested: Battlefield V, Halo Infinite, Forza Horizon 5, Horizon Zero Dawn, Star Trek Bridge Commander (remastered), and Star Wars Battlefront 2017 (with custom mods). Everything runs perfectly and the screen is gorgeous. Definately recommend enabling Dolby Atmos in audio settings for Windows for the best experience.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Powerful laptop best with Samsung phone/tablets

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Build & Design- Its design is a very pleasing understated look of space gray. It feels very solid, and largely has no flexing, except for the bottom where it’s a cover that can be unscrewed to access the internal part. It is most vulnerable around the speaker grills, where my Book3 Ultra has begun creaking when pressure is applied near the left speaker grill. You can feel some heft to it, but at the same time, it’s light for a laptop of its class- 16” with a discrete GPU. It's also really slim, with it being just a bit taller than half and inch with the lid closed at 5/8”. The display is prone to wobbling while typing but in actual use, it’s barely noticeable. However, the wobbling DOES become an issue if you plan to type while using the camera. If you’re in the middle of a video call and need to type during it, even on a flat hard surface, you will appear shaky. The display is hard glass, so it’s similar to a phone or tablet’s display. The display bezels are relatively thin at about 1mm except for the bottom, which is about 1 inch. The keyboard is full sized, except for the numpad which have slightly slimmer keys. The numpad may be an issue for users that frequently use it for computations since the /,*,+,- keys are awkwardly placed. The keys are easy to read and brightly backlit with 3 levels of brightness. They keys are shallow but have decent tactile feedback. I found it fine for typing. They just won’t satisfy serious keyboard gamers because there’s so little travel. The fingerprint reader on the power button is extremely fast and accurate. You also will not accidently press the power button because it is shallower than the other keys and needs a very deliberate press. I can rest my finger on it comfortably with NO worry of accidentally pressing it. Windows 11 allows you to register multiple fingerprints. I was able to register all 10 of my fingers. The touchpad is 5 7/8”x 4 ¼” making it larger than average. It’s also off-center because of the numpad. I thought it would bother me, but it being centered with the QWERTY portion of the keyboard does help with my touch typing since I can rest my hands normally without accidentally triggering the touchpad. The touchpad is smooth and silent; no loose sounding parts. However, you cannot do physical clicks on the top 1” of the touchpad. It just will not press. -Display- It is a 2880 x 1800 AMOLED display. The blacks appear true black. I had a YouTube video end in a black screen and I thought the laptop went to sleep. Turns out it was still on. The screen is pretty reflective since it’s a glossy display, but it hasn’t bothered me as much as I thought it would. HDR on it looks beautiful but for me the default colors are way too saturated. You can change the screen mode with the Samsung Settings app. I’ve found the “Photo editing (Adobe RGB)” works best for me but there is also the more muted “Natural (sRGB)” mode and a “Movie (DCI-P3)” mode. “Auto” mode, which is supposed to switch the screen mode depending on content, and Samsung’s signature Vivid mode, round out the other options. There’s a HDR+ option to brighten the screen though this does affect the look of the color profile making the lighting look bluer. -Sound- The speakers are side-firing and sound loud and clear enough even without Dolby Atmos or an equalizer on. In a quiet room, volume at 13 is comfortable enough for me to hear. With Dolby Atmos on, not only can the speakers sound louder, it also expands the sound stage. I tend to keep it off though because sometimes it sounds too unnatural to me. Unfortunately, it’s lacking in bass with or without Atmos. The microphone uses Intel’s Smart Sound which impressively eliminates all background noise. I’m able to clap and have the tv on in the background and they won’t be heard in my audio or video recordings; just my voice. You can turn this off in the settings if you want background noise recorded. -Camera- Pretty mediocre. It’s not good in low lighting producing a blurry image. The images appear soft even under good lighting. Video suffers from the same issue, made worse by the wobbly screen which will come through in your recorded videos, if it wobbles. -Ports/Slots/Expansion- There are 2 Thunderbolt 4 (which is USB 4 compatible)/USB-C ports and a full-sized HDMI 2.0 port on the left side of the laptop. Either of the 2 Thunderbolt 4/USB-C ports can be used for power. On the right is a 3.5 mm audio in/out combo jack, a USB 3.2 Gen 1 Type-A, and a microSD slot. It’s a shame there isn’t a USB-C port on the right side because then you’d be able to charge the laptop from either side. Since I’m right-handed, I also found it inconvenient to plug in USB-C cables. I have to be careful that I don’t scratch the laptop trying to find the port with my left hand. It's not HDMI 2.1 so 8K resolution is not supported, nor will any other future technologies that require 2.1. The microSD reader is a spring-loaded push slot. When a card is inserted, nothing protrudes out of the laptop. It sits completely flush. I think I was a poor decision to go with microSD instead of a full sized SD because most creators with high end cameras use SD cards. You can easily use a microSD to SD adapter, which some microSD cards tend to include for free and leave it inside the laptop if you mainly use microSD. The microSD card reader doesn’t appear to be capped, as I was getting max UHS-I read and write speeds with my SanDisk Extreme microSD card. The bottom of the laptop is a cover that can be unscrewed. The screws are underneath the rubber feet. With the cover off you’ll have access to the inside of the laptop where you’ll find 2 m.2 slots; one with the included 1TB SSD, and the other is empty. RAM is NOT expandable. -Battery/Power- On a set 120Hz refresh rate with HDR on, with web browsing, MS Word, and light video watching (less than 30 minutes total) I got a screen on time of about 4 hours. On 60Hz, HDR off, I got 6 hours of screen on time. It comes with a 100W USB-C charger. Thanks to it being USB-C, you’re not tied to proprietary chargers. In fact, I was able to charge with my 65W charger while working. It just charges slower than the stock 100W. Charging the laptop from 0% to 100% took me 1 hour, 14 minutes. One huge problem is, the charger isn’t powerful enough to charge the laptop when used in High Performance Mode. So the battery will always drain when you’re trying to use the laptop to its full potential, particularly with gaming, which uses the discrete GPU. It’s expected as Samsung warns you about battery drain in High Performance mode in its Settings. -Performance- It uses the latest generation of Intel’s processors, a 13th Gen i7-13700H. The 1TB SSD is plenty fast with sequential reads of 6600 MB/s and sequential writes of 4900 MB/s. Startup time from power off to Windows desktop- using power button: 16 seconds. lifting the lid with Auto booting on: 18 seconds. Surprisingly I never felt any performance drop from thermal throttling, even while gaming in High Performance mode with maximum settings. Loading Photoshop and Premiere Pro both took 7 seconds each. Working with both was a breeze with no slow down. With Premiere Pro, I always found it useful to change the Performance Mode (accessible via the Quick Settings icon in the system tray) to High Performance when exporting because it does shorten the time to complete. Gaming was the complete surprise. I was able to run Shadow of the Tomb Raider with its highest preset setting in its native 3k resolution and still get over 60fps frame rates. In fact, I’m able to get 60fps with the game in near max custom settings. The huge caveat is gaming needs to be played on High Performance mode to get the best settings. On Optimized, it’s 1080p gaming. And on battery it’s 720 with the lowest settings. This laptop was not meant for graphically demanding games to be played on battery. While playing Shadow of the Tomb Raider on max settings plugged into power, I got about 10%-15% battery drain per hour. -Samsung features/software- The only real bloatware preinstalled is McAfee. The rest is Samsung software where bloatware is subjective. The problem is a lot of Samsung’s apps don’t offer a uniform experience and are inferior versions of their Android counterpart. Bixby cannot open all apps the way the Android version can. It recognizes Photoshop but won’t open it when I tell it too. It won’t enable/disable Dolby Atmos. There are no Routines. Samsung Studio Plus can add audio and stickers (which include your own images) to videos. You can crop and resize videos. Samsung Notes is the familiar app you’d find on Samsung’s Android devices. Only now you can access your notes on your laptop since they sync. Samsung Pass only works with Chromium-based browsers, so no Firefox or Windows apps. If you have a Samsung phone or tablet, you use the following: Quick Share allows you to send files wirelessly over WiFi. It’s Samsung’s version of AirDrop and works seamlessly as long as the Quick Share app is logged into your Samsung account. If it’s not logged in, Samsung phones can still find the Book3 Ultra, but you’ll need accept a prompt with a PIN number that shows up on the laptop to confirm it’s the same PIN on your Samsung mobile device. It’s SO much better than transferring files over Bluetooth, which is dreadfully slow. Multi control allows you to connect to your Samsung phone and/or tablet and control them with your laptop as if they were additional screens. After you connect, you’re given the option to arrange the devices as if they were monitors. You can drag and drop files to and from your laptop and connected Samsung phone/tablet. All in all, the Book3 Ultra is a powerful laptop not held back by throttling and best for users with a Samsung phone and/or tablet. Just bear in mind that in High Performance mode the charger won’t be able to hold a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop, does well to connect with my phone (Samsung Galaxy S22 ultra) . The laptop works a lot faster than my last and has great color and brightness on the screen. It is a bit expensive, but if you want a better laptop, then the price will go up.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Got open box for a steal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never underestimate the open boxes, especially display units. You can get amazing deals. I just picked up this gorgeous laptop in perfect working order for $850 open box because it had one tiny little nick in the lid. And P.S., I don't look at the lid. Anyway computer is awesome. One thing that did surprise me was that the RTX 4050 mobile won't work at 5120 x 1440 so my 49 inch monitor is out. Works fine on regular 1440 monitor. Surprising because even an ARC iGPU handles 5120 x 1440 just fine. Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Marcus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is excellent the speed is great will work great for when I go to college. Would definitely recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noone ever...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...wins the scam of possibly winning money from reviews. Ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. It has the power, ram, and space for almost all your tasks. Good brand and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the most advanced in the Samsung world and great quality

    I would recommend this to a friend
Sponsored