Customer Ratings & Reviews
- Model:
- NP960XFH-XA3US
- SKU:
- 6531066
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Galaxy Book3 Ultra for its impeccable performance and graphics, as well as its sturdy build quality that rivals that of a MacBook. However, some users have expressed concerns about the touchscreen's placement and the battery life, which they say could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
The Best Samsung Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Laptop EVER!!! Lightning fast and very easy to use!
I would recommend this to a friend Great laptop.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Only thing I don’t like is the usb-c charging. The connection isn’t secure enough in my opinion.
I would recommend this to a friendGreat laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a windows laptop for a software I use that is not available on a Mac. Was hesitant but it made me change my mind about ease of use and quality (I have a MacBook Pro just for comparison )
I would recommend this to a friendSeemed like a good option.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this laptop. On paper it has alot of potential, in life it falls very short. The track pad is just rediculous. 1 year warranty for a "premium" laptop is a bit crazy as well.
No, I would not recommend this to a friendI love Samsung laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not much of a tech peraon but every HP i ever owned doeant last very long. Last samsung laptop lasted years. for me its everything i need then probably a little more.
I would recommend this to a friendWelcome to the Meta-omni-new verse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could use more accessories and would be nice to have the options to upgrade its parts later but its a powerhouse, sleek and im looking forward to the omniverse
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is it's not a touch screen but I knew that when I bought it.
I would recommend this to a friendNo touch screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lap top is great…but…no touch screen. No touch screen is a big deal. This limits what you can do and the ease of use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jantx, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're in the market for a Galaxy Book with a touchscreen, I recommend taking a look at the Galaxy Book3 Pro 360, the Galaxy Book3 360, the Galaxy Book2 Pro 360, and the Galaxy Book2 360. Please feel free to contact Samsung Support if you would like any further assistance or if you have any additional feedback to share with us. Thank you for being a faithful Samsung customer. - Debra
Too heavy, no touch screen feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech aside, personally i found the laptop to be too heavy and didnt care for non touch screen. I decided to return and get the Surface Pro.
I would recommend this to a friendNot great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all its great specs, the computer is not able to handle advanced tasks such as video editing. Sound it a major problem. Having issues with accessories plugged into ports. The numeric keypad is too small and the button placement is strange.
No, I would not recommend this to a friend- Pros mentioned:Performance, Processor speed
Excellent Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a graphic designer and needed a fast laptop with an incredible display to replace my older slower one. I am very pleased with this purchase. The computer is lightning fast and the display is crystal clear with bright colors. As with any new computer, it takes a little getting used to, but this should suit my needs for quite a while. The price is on the higher end, but I believe it’s worth it.
I would recommend this to a friend - Pros mentioned:Processor speed
Screen too thin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen cracked after having the laptop only 2 months from opening/ tilting the screen at the corner. Another 2 months later and there is a crack on the other side now. I have not dropped the laptop or even bumped its always in the case. The screen is designed too thin. The key pad is too large my wrist is always clicking something. The computer is VERY fast and i have had no problems with the graphics using REVIT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations AlyssaF, thanks for taking the opportunity to review your Samsung Galaxy Book3 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for you and your devices. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink on your keyboard, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. If you are concerned about your palm brushing against your touchpad unintentionally, I suggest locking your touchpad. Here's how you can do that: > Press and hold the Fn key and press the F5 key to lock the touchpad. Please feel free to contact Samsung Support if you would like any additional assistance. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Performance
Best laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing i ever have and runs game’s smoothly
I would recommend this to a friend - Pros mentioned:Performance
The best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning display and power. Runs any game I throw at it with ease in ultra settings
I would recommend this to a friend Best Samsung Laptop to date
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed so far. I have been a long time Samsung fan and have had a a few of their laptops. Using for photo editing and it's been fantastic thus far.
I would recommend this to a friend
