The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,018 reviews
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything great about it
The sound is not really high
But I'm wearing headphones always so its not that matter for me
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
 I was assured that I’d receive brand-new laptops, not refurbished ones. However, the first laptop wouldn’t connect to the internet at all, despite my excellent internet connection. The second laptop had audio issues, which nearly cost me my job. It was my first day with my manager, and he had to delay my training by another week be of audio and connection issues, missing both my orientation and the training session. Due to internet inconnectivity like the previous one. Finally, the third laptop worked correctly—guess third time’s is still a charm.
Aloha Oceanwife, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The first thing to do when you are having difficulty connecting to the internet is make sure your modem and router are working properly. Reset your modem and router according to the manufacturer's recommendations. Then check out, "Cannot connect Samsung PC to internet" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your connectivity. If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to. Also check out, "Sound from Samsung PC is distorted or scratchy" when you have the time to troubleshoot your audio quality. If you would like to share additional feedback with us regarding your current Galaxy Book4 or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Rated 5 out of 5 stars
Samsung Ovet & Over
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely versatile and easy to manage. I found it to be a great asset to my digital business
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great for what I use it for. 10 key placement takes a little time to get used to. User friendly with video guide on how to set up. Overall i really like it and it does what I need it to.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was pretty much what I expected. The delivery is a bit problematic because the delivery guy did not run the doorbell but left the box propped against the door so I went to open the door I had to grab it for it fell down.
Trade in fiasco. Best Buy loses valuable consumer.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do note* This review is about the trade in offer that was offered through best buy during this purchase. NOT THE COMPUTER PURCHASED. Very misleading and crooked. I was given an offer of $260 dollars for my HP Envy laptop. This included an additional $50 bonus being I am a Best Buy member. Low and behold I was given $0. And by the time this was established my 15 day time was up on being able to return the new one. Best buy said the processor in my laptop was different than the spec that was entered in when the transaction was done. The best buy website auto populated the model when entering it, assuming it pulled it from when I purchased it from them. But evidently not. My bad I guess for assuming, but best buy did nothing to prove that it was my error. My trade in was sent back to me and I didn't even get the $50 for the attempt. I will no longer shop Best Buy exclusively like I have done for many years now. Good riddance.