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Customer Ratings & Reviews

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$750.99
Save $599
Comp. Value: $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Book4 360 for its smooth overall performance and amazing screen quality. Many find it to be a great balance between portability and durability, with a fast processor and great battery life. The sleek design and light weight are also well-received. However, some customers feel the SSD is too small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 349 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Joseph

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for me. Great speed and good at multitasking..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. best for students and office work and daily ussage

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    You need it. Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! It is everything I need plus A LOT more!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Galaxy Book 4

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a Geek Squad emoloyee and I must say I enjoy Samsungs laptops. They are vibrant and colorful. The only downside is that it is locked to 60hz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Best purchase compared to macbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few months now and really the only negative thing i can say is the battery life is not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and condition for money. I would definitely recommend out of box purchase anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good prices make good things great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on open box for a pretty good deal so it’s decent for the money spent

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product - sleek and fast Touch screen is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Stay up on updates and you good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is extraordinary and works like a charm. I would highly recommend to anyone that is looking for a nice computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the laptop I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Smooth clean line. Does everything and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANKS FROM KEVIN

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and always buy computers from you. thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 360 laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great! I use it for school and it makes things alot easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying my new laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Samsung Galaxy Book 4. My last Samsung laptop lasted 7 years and it was seriously time for an upgrade. The only reason I’m not giving it 5 stars is that the screen broke very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so amazing This laptop I bought it for my boyfriend It is very much like I make best choice to buy on best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Touchscreen 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed! This is an awesome laptop (2 in 1 touchscreen)! I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 3rd Samsung Galaxy Book4 -- because they work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another nice machine from Samsung. (It's my 3rd.) Does everything I ask it to do flawlessly so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung lover! Since Galaxy book 12 a non stop journey buying each year in Usa and Europe a new model

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor laptop for the price you have to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for a year, and honestly, I had more trouble than I originally anticipated for the price. It worked well and had a lot of storage; however, the connectivity to wifi was terrible. I would take my computer twenty feet from the router, and I couldn't even use Zoom without sitting next to my router. I bought a Lenovo Yoga, and the wifi is excellent, so it cannot be blamed on my wifi at my apartment. I also found it lagging A LOT. I would open up Word or my school's platform, and it would take two to five minutes, depending on how it was feeling that day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Destiny, thank you for taking the time to reach out to share your experience using the Samsung Galaxy Book4 360 with us. We value your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. The first thing to do when you are having difficulty connecting to the internet is make sure your modem and router are working properly. Reset your modem and router according to the manufacturer's recommendations. Then check out, "Samsung PC will not connect the internet" to help resolve what you've described to be experiencing with your connectivity. Also take a look at, "Samsung PC runs slowly or freezes" to address the lagging you have referred to be occurring. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thanks for choosing Samsung! - Debra Samsung