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Customer Ratings & Reviews

Clearance
$750.99
Save $599
Comp. Value: $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Book4 360 for its smooth overall performance and amazing screen quality. Many find it to be a great balance between portability and durability, with a fast processor and great battery life. The sleek design and light weight are also well-received. However, some customers feel the SSD is too small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 349 reviews
  • Rated 5 out of 5 stars

    Best service experience ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squat team and Manager Terry have and outstanding services and quality of customer service we are very pleased with Best Buy due to them..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Right Tool For the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I chose was everything I needed and preferred in a computer. I initially thought of a tablet but I got a really good deal and discounts that meet all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Beans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on it now and its amazing the purchase was simple and the staff was very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my son. Easy set up and great picture quality. Since purchasing there have been no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal for the prize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent laptop but screen resolution is not that great ..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha VinnyShan, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Book4 360. We appreciate your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. You can adjust the resolution on your PC by: 1. Select the Start icon → All → Screen Recorder. The screen recorder toolbar will appear on the top of the screen. 2. Select the Settings icon. The Settings window will appear. 3. Select Video and select the resolution you want under Video resolution. You can set the video resolution only when recording in full screen mode. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, good size, storage, good for school and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung laptop, really a good competitor for the MacBook Air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for me. Love the start-up function, the number pad...really this laptop is everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in 5mins

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sweep and instant help from the Geek squad in our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. The quality feels good. Have not used it much yet but we will see if the satisfaction continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forever and forever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung tablets since forever and will keep getting them forever. Stable and long lasting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Middle of the road

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Okay, nice creature features but it runs about as well as a decade old IPad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. A line suddenly appeared on the screen. I went to best buy to change the PC and they told me that the screen had cracked. It's frustrating because they didn't replace my PC because supposedly the screen had cracked and that wasn't covered by the warranty. They told me that they had to send it to be checked with Geek Squad and I had to pay 100 dollars for the PC check. I think the PC screen is of poor quality and I find it frustrating that I have to pay for a PC checkup. This was 15 days after I bought it and Best Buy had not changed my PC. Very frustrating!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are superior! This one is gorgeous! I Definately it recommend If you need a new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College worthy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i was looking fir to start college in the fall and connect with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Executie Director

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this! It is easy to navigate and every day I am finding some new thing it does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop and have been thoroughly impressed with its performance and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A grwat computer for work and school. Worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying Galaxy book for the first time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light and has good size keyboard. Love the side number keypad. very practical. Kind of slow to wake up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying it so far. Looks good, sounds good, does everything I want and more.

    I would recommend this to a friend