Customer Ratings & Reviews

A really nice computer perfect for college or work.

This is a great buy it is all that i expected. Good quality.

Great computer...everything we needed for our home use

Great computer. Bought it for my son for graduation and he really likes it.

love it. it is quite a learning experience for me.

Great laptop. Affordable price and great features.

The best A++++++++++++++++++++++++++++++++++++++++

Very solid laptop for work, media viewing, and some light gaming

Excellent Laptop for college students and teachers.

I like the keyboard, its slim & light for a larger screen size but unfortunately this one is defective so i will return. I'm unable to back page, glitches, was unable to close a few tabs too.

The Samsung Galaxy Book4 360 blends power, versatility, and style. The touchscreen is crisp, vibrant, bright and colorful. It pivots 360-degrees so you can use it as a laptop or a tablet. The processor is ample for most home and business tasks, and even some basic gaming activities, although it should be noted that this is NOT a gaming computer for anyone who may be looking to use it primarily for Steam or other gaming platforms. [It will work with Steam, but there are laptops that are built differently to handle the stress of gaming.] Battery life is strong for all day use (unless streaming movies at full brightness, then you might not make it a full day). While the CPU might ge "mid-grade" it will not disappoint the average user. If you live in a "Samsung world" and have multiple Samsung devices, Samsung has software options beyond those included in Windows to help keep your Samsung devices connected with this laptop (for ease of data sharing, synchronization, messaging, calls, etc.). 512GB of SSD is enough storage for those living in a streaming/cloud environment but won't be enough storage if you locally save large images, videos, CAD drawings, etc. at high resolution. But again, plenty for the average home or business user. The processor has more than enough power to multitask and ensure years of practical life. One drawback, if you use an optional S pen, there is no onboard storage--something offered on early Samsung laptop products. On the plus side, because this is a 15.6" laptop it comes with a complete number pad for those who hate using the top row keys for numeric tasks. And...the keyboard is illuminated! Ports are a bit limited with two USB-C and one USB-A. Weight is in-line with a metal-based 15.6" laptop. Wifi 6 and Bluetooth 5.3 means this laptop is ready for modern wireless tech that will still be relevant 5 yrs from now. Out of the box setup is easy and is ultimately controlled by Windows' startup experience (create a user account, turn on/off optional stuff, connect to wifi, etc.) and is no more or less frustrating that with any other brand. I can say with confidence, and 2 other Samsung laptops in my household, that Samsung quickly became a dependable and favorite laptop brand of mine.

Purchased an Open Box - Excellent unit. Within an hour of using it, the touchscreen started registering "phantom touches"...and not just one or two. It was constant, multiple, and random; the closest I can come to describing it was like raindrops falling on the screen in a moderate shower.

The computer is fine but the Best Buy Customer Service is terrible. Basically they talked me into a service agreenent with their tech support. I thought about it and I called then 5 days later to cancel it because I decided I didn't need it. The pro rated my over $200 spent because they said I used it. I hadent even set up my computer until 10 days after I bought it because I work out of town and didnt have time to set it up before I left. I am still fighting with them to get my money back. I WILL NEVER BUY ANOTHER THING FROM BEST BUY! They are shady when it comes to giving you back your money. And I make sure to tell everyone I k ow how they will be treated by Best Buy.

The Samsung Galaxy Book 4 360 is a fantastic replacement for my work computer. Previously I was using a Surface pro but this is certainly a very nice replacement. Since I’ve been using a “tablet” the sturdy build of this laptop is a nice change. To begin, the machine feels very well built while being very light yet very sturdy. The hinges in some laptops feel too loose however these have just the right amount of resistance. It’s also just a tad thicker than my Surface with my keyboard attached. Turning on the laptop the first thing I noticed was the beautiful display. One of the best I’ve seen if not the best. As I was getting everything loaded up I noticed an actual full keyboard! The number keys are on the side like a desktop keyboard while not impacting the size of the normal keyboard buttons. After setting up I noticed a bunch of Samsung apps and features outside of Windows so it took a while to suppress all of that because I just want basic Windows functionality. I’m sure if I used it for other things those would be fine. I’m also not a fan of any AI software but the new copilot might convince me otherwise. I haven’t enabled it yet but plan to check it out. I’m by no means a technology savvy person so the features of Intel 7 and processors means nothing to me however I can tell you from owning pricy laptops in the past, this one is faster, no lag that I can tell. The battery seems appropriate for the screen beauty and size. I got almost 8 hrs on my first day I should note that I am not browsing or playing games, just boring work. The touch screen is nice, I have a mouse on mine but still catch myself using the screen. Overall for the price, functionality, speed, light weight and screen I give this 5 stars.

It’s thin easy to handle and carry and feels so sleek

Worse computer I have ever owned. Screen cracked while in the box, but because it was past 2 weeks BestBuy would not do anything about it. Contacted Samsung and they said nothing they could do. Then two days after, as I worked on the computer it shut off and would not charge or turn back on. Samsungs only option was to send to their facility in New Jersey. They have been less helpful from both bestbuy and Samsung. I have had the computer for 2 months. Worst brand and service I have ever received from BestBuy and a manufacturer.

Laptop screen cracked for no reason. Just opened it and found cracks across the screen, no impact. Seems like a vommon issues with samsung laptops. I would not have bought if known

THis and all other Samsung notebooks are garbage. Due to design error, the screen corners are literally exposed outside and slightest bump will crack the screen and touchpad becomes erratic. Most modern laptops are piece of crap and any laptop I used did not last more than 2 years (top) but This Samsung garbage only lasted me for few months and become unusable. I am only getting by disabling touchscreen but non-touch screen variants are several hundred dollars cheaper to the last. Kudos to messy and erraitc Samsung support, text messaging ensued between me and number of disembodied operator and sometimes all sort of different confused support personnel with last one literally telling me on the face if it is Ok to close the support giving me a gaslighting with broken laptop, high in the dry.

The Samsung - Galaxy Book4 360 2-in-1 15.6" FHD AMOLED Touch Screen Laptop - Intel Core 7 - 16GB Memory -512GB SSD - Gray is a very fast and lightweight laptop with a beautiful, bright, AMOLED screen and long battery life. It is extremely light and the 360 2-in-1 design makes it very useful for a variety of positions and locations. I mostly use the laptop for web surfing and other activities on the internet. However, I also use it for graphics/CAD programs like Blender and Meshmixer and 3D slicer programs like Bambu Studio, ORCA, Prusia slicer, etc. The Book4 was fast in all applications and provided a battery life of about 10 hours when primarily surfing and using Youtube. When using Youtube and other video applications, the AMOLED touch screen was particularly colorful. In addition to being a very fast and useful laptop, the Galaxy Book4 has several features (is closely integrated) that make it useful with a Samsung Galaxy phone/tablet. I have a Samsung Galaxy Fold 5 which is a tablet-like phone and find the combination very useful. I recommend the Book4 to anyone looking for a fast, light weight, laptop with an excellent screen and battery life. I highly recommend it for someone who also has a Samsung Galaxy phone/tablet.

I didnt like the keyboard and overall setup compared to the Lenovo so i switched back to Lenovo, Charger wasnt long enough just overall not satissfied with it,