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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Book4 360 for its smooth overall performance and amazing screen quality. Many find it to be a great balance between portability and durability, with a fast processor and great battery life. The sleek design and light weight are also well-received. However, some customers feel the SSD is too small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 349 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The laptop I needed, but didn't know I did!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect combination of a laptop and tablet. Lighter than the typical laptop, super sleek and extremely fast. Im glad I chose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Having the Galaxy in your hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Book4 is a great computer with a crisp clean display and quick processing speed. I live the weight and mobility of it. Definitely a winner in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with my purchase. Super nice display and fast processor. I also love the syncing feature with my other Galaxy devices. Plus, I got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nicest laptop I have used or owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. My husband purchased the Galaxy Book 3 about 6 months ago and when I used it I knew I wanted one. I waited for the Book 4 to come out and I am glad I did. This is a great laptop. It boots so quickly. It runs so smoothly. It has great screen resolution. I love the touch screen as well, it is so convenient. This laptop feels so solid land feels good while carrying it in the hand. No doubt it is the nicest laptop I have used or owned. This is a great product. We love Samsung products and this laptop has not disappointed at all. This was an excellent investment,

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Great work laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is primarily a secondary computer for work. It is incredibly fast, very sturdy and the build quality is great. The one downside to this laptop is the memory is not expandable, so what you get upon purchase is all you'll get. Favorite aspects of the Book4 360 is the footprint, weight, build quality and the screen that is incredibly clear, limits the glare and is easy on the eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best laptop I've hand for 3d design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop about two months ago, and I'm so happy I did. It works perfectly. And the one little problem I had I called Samsung and the customer service was some of the best I've ever encountered. They had the problem fixed within a few minutes and even offered that if I wasn't satisfied with the fix that I could send in my laptop free of charge and they would ethier repair or replace it. Amazing laptop if you can get it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    First Time Samsung Laptop Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a Samsung laptop ever. I got it because I wanted something with a better battery life. I have a Samsung tablet and phone so thought to maybe give laptop a try. It is an amazing quality. The screen quality is sooooo nice. I'm not like some tech person but touchscreen is very responsive and I love the fingerprint option. It's 15.6 but feels more compact without sacrificing the screen size. I love it and glad I took the plunge.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Easy set up. Good graphics.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Book 4 laptop was easy to set up. My files and saved favorites all transferred from my prior Samsung laptop. The laptop has a similar screen size as my prior laptop but is significantly lighter. Fast charging. Good graphics and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect for students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop in preparation for starting my masters program, it has excellent screen quality, I love the light up keyboard for when I'm working at night and how easy it is to manage multiple screens at a time. It is everything I was looking for in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeds my expectations, its super fast and the oled screen is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop. The speed and the ease of using it. It was perfect for the new online work i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily Home office use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for personal and home office use. Its perfect for travel and medium home use. I use it in 2 houses as my main computer for work. I work with video conference daily and this is perfect. I plan to buy another for travel. Its light, and the key board is lighted and full size

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutley love the 360 capabilities. I set it on a stand and it allows me to use a wireless keyboard for a "desktop" set up when needed. The screen is very responsive and it is so thin and lighweight it is easy to take anywhere with me. I have already recommened this to several others.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function work well as described And surprised by no noise while operating And not heavy good display

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    It's a YES from me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my 5-year-old Macbook Pro finally quit on me, I wanted to try something else because they decided to stop supporting "older" machines when rolling out software updates. The last few years I had that laptop, I had issue after issue- apps won't download, not compatible with old iOS; system getting slow even with a surplus of storage space left. I rely heavily on a good, quick laptop for school, and I decided to take a chance on this one since I liked my Samsung Galaxy phone. This thing is amazing for school! With a Galaxy Pen (I think that's what it's called) you can take quick notes on the screen without having to keep pages organized. I love using it as a scratchpad or for little drawings to help me study. Also, I'm not going to lie, I dropped the thing off a small table once, and despite others' experiences, mine was thankfully totally fine. Just treat it gently (like any device), buy a case when it's not in use, and it will be a great laptop. I'd bet it's nice for art and graphic design, too, though I haven't tried that yet. Literally the only (minor) complaint I have is that I'll sometimes accidentally close things when I'm trying to adjust the angle of the screen, due to the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My laptop feel

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop been having it for sometime now. I use it for everything primarily for college and it runs very smooth and no regrets here.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great screen, great CPU.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These systems have the Wacom EMR digitizer, which is the gold standard for stylus input. The low power CPU gives good battery life, and I love the "Quite Mode" option. The 0.5 TB SSD is way too small but you can open it (which is not particularly easy) and upgrade to any single-sided SSD you like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased 2 of these for two of my grandsons who are starting high school this year. This laptop is sturdy, easy to use, and has a nice appearance. So far, they are both very pleased with the functionality. Consumer Reports rated it very favorably also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop is a good value but not without issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy offered the best price I could find on this Samsung Galaxy laptop. The laptop arrived on time and the packaging was adequate. One of the reasons I selected the Samsung Galaxy Book4 was the high rating Consumer Reports (CR) had given it (72). The others were 16GB memory, 512 GB SSD, 15.6" screen, an Intel Core 7 all in a light weight, portable laptop. So far I have two issues with this laptop. 1. The Wi-Fi receiver is weak and frequently looses the connection where my Apple MacBook Pro operates flawlessly. The signal through an open door to my porch apparently is not sufficient for the Samsung to hold on to. My MacBook Pro operates without a hitch with the dorrs closed. 2. The battery life is not what I expected. CR reported up to 18 hours for typical web-surfing. I get about 5 or 6 before I need to recharge. Loading Office and moving data onto it required several recharges. Sure hope the battery lasts longer with my typical work load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for schooland personal not for games

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for my college classes and is so light and easy to work with canvas, Microsoft word and Google docs and zybooks. Plus personal use. Itch.io, great videos displayed., and ect.. Gaming overheating so not for gaming.

    I would recommend this to a friend
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