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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Your price for this item is $750.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Book4 360 for its smooth overall performance and amazing screen quality. Many find it to be a great balance between portability and durability, with a fast processor and great battery life. The sleek design and light weight are also well-received. However, some customers feel the SSD is too small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 349 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Woods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the Samsung. Like the weight and screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice small laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight. Easy to set up and use. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC, nice design, very lightweight. Satisfied with purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung galaxy book 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is excellent, the Machine is good for applications with High RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome laptop, very good value, awesome seller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price, got it on sale, the display is awesome really fast touch screen and can be folded and used as a tablet. Buying process was smooth bought online for store pick up by noon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Samsung Notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and powerful, with clear graphics. Enjoying it very much just in first month.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and build quality. Worth it if can get open-box deal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    I really wanted it to work better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple user, but wanted to try Samsung. The screen was beautiful, it felt solid, and ran very well. I really liked the thought behind a 2-1 laptop, but in reality it was kind of a mix of all the bad things about laptops and tablets combined. The palm rejection while using the S pen didn’t work well. The battery was supposed to last 24 hours, but I never got it to last more than 12. The worst part is that because it is a 2-1 laptop, there is no possible way to get spellcheck on the Samsung notes app.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MaddyN, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to review, "Reduced battery life on Samsung PC" and "Touchscreen issues on your Samsung PC" to help resolve what you may be experiencing with your PC. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Mr. GT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Very versatile and light weight for everyday use. Screen is not too shabby and bright enough for outdoors usage. Would recommend anyone looking for a budget 2 in 1 laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love! the Galaxy Book 4 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Galaxy Book4 360 and I love it! Does everything I need and it's fast. I work from home so I needed something that I could have multiple tabs and programs open at once and this laptop has not let me down yet. Would definitely recommend it to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Could be perfect foe you at the right price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was an impressive machine when sitting in front of it. While it is a little big to use as a true tablet, the 360 motion really adds functionality. Overall I would say while its on sale, its a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. .........................

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional laptop at a great value. The battery life is super .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for college and to cross across devices

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer for school. I am a strict android user so having something that is like my phone and allows me to cross between the devices is so nice. I forget that it turns into a tablet and when I do it is very large. Not a bad feature but not something I use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    All In 1 Laptop/Great Best Buy Shopping Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a laptop is a headache. Period. You just simply don't know which one to take. And what is best for you. But at best buy they know you. They help you get the best for what you need. And this is what they helped me choose. And they are right, I'm enjoying this so much. It's just an all in one laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and capable. The keyboard and touch pad is placement is very functional. The screen is large and vibrant, the only down fall is the delicate screen. This computer would have gotten 5 stars but the screen can crack easily. Just be careful in transporting this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Screen way too dim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like this laptop, as the one I have now is getting a bit older. My current non-gaming laptop is a Samsung Galaxy Book 12, a tablet-style laptop with a detachable keyboard folio, similar to a Microsoft Surface. It’s an i5-8700, so getting quite slow. This laptop is fast, make no mistake. I like the form factor and the portability that it provides, and folding it over backwards to use as a tablet works well. My main complaint is that the screen is way too dim. For an AMOLED screen, it leaves a lot to be desired. Using it in a dark room is acceptable, but in a brightly lit room it starts to get washed out, and hard to read. There are hacks to boost the brightness of the screen using the Intel control center, but that is at the cost of color accuracy, battery life, and honestly really didn’t help all that much. My Book 12 is also an AMOLED screen, higher resolution, and much brighter. Using it in direct sunlight isn’t an issue, and at this point I clean installed Windows 11, debilitated it, shut down unnecessary services, and now have a reasonably performing laptop that I can keep using for now. If the screen was closer to 500-1000 nits, it’d be a winner, and my review would be 4 stars. The other nitpick, why only ports on 1 side of the laptop? Both USB-C ports are on one side, which makes it awkward in some situations where if they had put one on each side, it would make cable management much easier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung - Galaxy Book4 360 2-in-1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a tower computer in the past 20 years; I have had laptops and, recently, tablets. The Galaxy Tablet is the most accessible tablet I have had; it is user-friendly, and has built-in sensors to warn you to unplug when the battery has been charging too long to save battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMOLED screen is gorgeous—vibrant colors and sharp detail. Love the 360° hinge and S-Pen for note-taking. Performance is smooth for multitasking, and battery lasts all day. Lightweight and easy to carry. Only wish there was more than 512GB storage, but overall an excellent laptop for work, school, and streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sleek laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and got it at a good price. I am happy with it.

    I would recommend this to a friend
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