Customer Ratings & Reviews

Great size and weight. Easy to set up and use. Recommend

The laptop was an impressive machine when sitting in front of it. While it is a little big to use as a true tablet, the 360 motion really adds functionality. Overall I would say while its on sale, its a great buy!

Best computer and very easy to use. Also it is easy to set up.

Works well for Mother in Law Easy to operate. Huge upgrade from older computer

The product is very good and got it at a good price. I am happy with it.

Good PC, nice design, very lightweight. Satisfied with purchase so far.

Very fast and lightweight. Seems portable enough to take anywhere. Very happy with the performance so far.

Bought the Galaxy Book4 360 and I love it! Does everything I need and it's fast. I work from home so I needed something that I could have multiple tabs and programs open at once and this laptop has not let me down yet. Would definitely recommend it to my friends and family.

Really wanted to like this laptop, as the one I have now is getting a bit older. My current non-gaming laptop is a Samsung Galaxy Book 12, a tablet-style laptop with a detachable keyboard folio, similar to a Microsoft Surface. It’s an i5-8700, so getting quite slow. This laptop is fast, make no mistake. I like the form factor and the portability that it provides, and folding it over backwards to use as a tablet works well. My main complaint is that the screen is way too dim. For an AMOLED screen, it leaves a lot to be desired. Using it in a dark room is acceptable, but in a brightly lit room it starts to get washed out, and hard to read. There are hacks to boost the brightness of the screen using the Intel control center, but that is at the cost of color accuracy, battery life, and honestly really didn’t help all that much. My Book 12 is also an AMOLED screen, higher resolution, and much brighter. Using it in direct sunlight isn’t an issue, and at this point I clean installed Windows 11, debilitated it, shut down unnecessary services, and now have a reasonably performing laptop that I can keep using for now. If the screen was closer to 500-1000 nits, it’d be a winner, and my review would be 4 stars. The other nitpick, why only ports on 1 side of the laptop? Both USB-C ports are on one side, which makes it awkward in some situations where if they had put one on each side, it would make cable management much easier.

Screen is best I have ever used and this is coming from a macbook user. Cool to touch.

Very good computer . Very good computer. Good good good

Very useful computer, I bought it for school amd is very reliable!

The touch screen is so responsive and it surprised me that it came with an extremely fast charger, and also if you have any samsung phone with a stylus it works on the laptop too.

Buying a laptop is a headache. Period. You just simply don't know which one to take. And what is best for you. But at best buy they know you. They help you get the best for what you need. And this is what they helped me choose. And they are right, I'm enjoying this so much. It's just an all in one laptop.

I have always been a huge fan of the galaxy series, and now my wife is a believer as well. This machine is a huge step up from the old Samsung Switch models and it purs

I have not had a tower computer in the past 20 years; I have had laptops and, recently, tablets. The Galaxy Tablet is the most accessible tablet I have had; it is user-friendly, and has built-in sensors to warn you to unplug when the battery has been charging too long to save battery life

It has been amazing using this samsung galaxy 360 so far

I purchased online through Best Buy an Open Box Samsung laptop. When it was shipped to me (a day early, thank you) - it has ZERO drivers installed. I didn't know that was why the touchscreen, touchpad and keyboard didn't work, so I call BB and was instructed to drive 20 miles to the nearest BB, where I spent 2+ hours waiting for all the Drivers to be installed because they wiped the computer but never finished the install. I'm still struggling with Drivers on my own - My audio input (microphone) driver is incomplete and 3 hours on chat with Microsoft, 2 on chat with Samsung and another hour on chat with Best Buy and my options are to PAY $40 to take it to BB or reset the laptop, so that would be another afternoon away from work and paying more for something that should be here. I love the laptop and I'm not complaining about Best Buy. But this is a little much. Tech support in store - Josh - was amazing.

The Screen is Phenomenal, although the battery life and the speed does not match the price at all. Lags and Jitters are inevitable(even from lots of chrome tabs)... not suited for editing purposes or heavy loads. The Screen is Beautiful for Movies and the Speakers are one of the best in the market.

Very good build quality and sleek. Love the software and compatibility with other Galaxy devices.