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Customer Ratings & Reviews

Your price for this item is $750.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Book4 360 for its smooth overall performance and amazing screen quality. Many find it to be a great balance between portability and durability, with a fast processor and great battery life. The sleek design and light weight are also well-received. However, some customers feel the SSD is too small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 349 reviews
  • Rated 5 out of 5 stars

    Samsung 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer and very easy to use. Also it is easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop great. Service could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased online through Best Buy an Open Box Samsung laptop. When it was shipped to me (a day early, thank you) - it has ZERO drivers installed. I didn't know that was why the touchscreen, touchpad and keyboard didn't work, so I call BB and was instructed to drive 20 miles to the nearest BB, where I spent 2+ hours waiting for all the Drivers to be installed because they wiped the computer but never finished the install. I'm still struggling with Drivers on my own - My audio input (microphone) driver is incomplete and 3 hours on chat with Microsoft, 2 on chat with Samsung and another hour on chat with Best Buy and my options are to PAY $40 to take it to BB or reset the laptop, so that would be another afternoon away from work and paying more for something that should be here. I love the laptop and I'm not complaining about Best Buy. But this is a little much. Tech support in store - Josh - was amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Perfect Windows Laptop for the Mobile User

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: slim, sturdy, aluminum frame like Macboook, screen folds into a tablet mode, touchscreen, USB-C Charging, OLED Screen! Cons: Battery Life, keys are low profile like Macbook, Basic Video card (not a gaming laptop).

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Truly impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a huge fan of the galaxy series, and now my wife is a believer as well. This machine is a huge step up from the old Samsung Switch models and it purs

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is best I have ever used and this is coming from a macbook user. Cool to touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be a great buy. I've seen some iffy reviews, but the best review is to test yourself.I know you probably say Why not just go all '5". Well, it is mainly because I feel I have not had it long enough to feel I have enough use to give it "5" just yet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love my Galaxy Book 360!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with my new laptop! With the help of the Geek Squad, I am able to use it with ease, create everything I need for my scrapbooks, and enjoy the best screen ever on a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 2-in-1 from Samsung with superior video quality and feel. The battery life is very good, but could use improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Galaxy Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Book4 360 2-in1 15.6" FHD AMOLED Touch Screen L-Laptop - Intel Core 7- 16GGB Memory- 512B SSD it is very easy to use, small dimensions, perfect for travel as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this computer! Perfect size and the display is easy to read and keyboard has perfect depth of keys! Sound is great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great. No issues or problems. I am very happy with this purchase. It meets the need i have for a new computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life is disapointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open box for about $455 after tax pretty happy with it for that price but lemme tell ya if I had paid for the msrp they ask for this, i'd be pretty upset. battery life is terrible, performance is so so, dont be fooled that it has an I7 not all i7s are created equal... the middle the screen in between the hinges has enough flex when its in tablet mode to give me some anxiety. if you can nab one for around $600 its great

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. Does it all. It is a bit more advanced than my older laptop which was a Dell Inspiron so gettung used to it, but love it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    The Screen IS AMAZING, Performance not so much,

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Screen is Phenomenal, although the battery life and the speed does not match the price at all. Lags and Jitters are inevitable(even from lots of chrome tabs)... not suited for editing purposes or heavy loads. The Screen is Beautiful for Movies and the Speakers are one of the best in the market.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Chazahc, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 360. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Reduced battery life on Samsung PC" and "Samsung PC runs slowly or freezes" to help resolve what you have described to be experiencing with your PC. If you would like further assistance afterward, do not hesitate to reach out to Support. We're happy to help! Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Mixed feelings about software on new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good laptop with some control over touch settings. Still have not tried remote mouse and need to update it. Do dislike presence of ads! Would prefer old laptop. Some apps do use customized ads but this system seems to be dominated by them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase! Everything as expected when compared with other reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is perfect ! love that it’s touch screen and works perfect for what i need it . if your looking for a laptop i definitely recommend this one , definitely worth the price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for work, does everything that i need to for my job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Book4 360 2-in-1 15.6" FHD AMOLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and lightweight. Seems portable enough to take anywhere. Very happy with the performance so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is so responsive and it surprised me that it came with an extremely fast charger, and also if you have any samsung phone with a stylus it works on the laptop too.

    I would recommend this to a friend
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