Customer Ratings & Reviews
- Model:
- NP960XMA-KB1US
- |
- SKU:
- 6583788
Customer reviews
Rating 4.5 out of 5 stars with 301 reviews
(301 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the Galaxy Book4 Edge's stunning screen quality, excellent battery life, and lightweight design. Many appreciate its strong performance for everyday tasks and some heavier applications. However, some users have noted issues with the touchpad size and responsiveness, and a few have expressed concerns about the RAM capacity for the price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
New Samsung Galaxy 16"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung Galaxy Book 4 Edge -c0pilot+ 16" screen and I love it. It has a beautiful screen and it is easy to use. Well worth the money spent on it. Your Geek Squad set up my computer and transferred all my info from old computer to the new one. They are fabulous. ll
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
great purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system with the Snapdragon Arm processor! Fast, reliable. Battery life may be lacking. i did a calibrate and waiting to see if it improves. Display is amazing!
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
So Pretty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't a brand I was considering when I was shopping for a laptop, but the price was reasonable, and this Samsung is a really nice-looking laptop with such gorgeous screen images.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Awesome device
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is exceptional; its lightweight design facilitates convenient portability. The touchscreen is responsive and smooth, exhibiting no lag. The copilot feature is also a significant advantage.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and easy to use, love the touch screen option. Currently in a Masters program and love how you can easily split the screen for multi tasking.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Beautiful laptop: fast with vibrant display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is super fast with a vibrant display. It is being used for work purposes, and it makes competing work assignments a breeze and fun!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
New computer, new Technology
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer but it is taking me some time to find everything I need to do what I want to do. Realize I am over 70.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 4 out of 5 stars
Good with Caveats
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice laptop. Great screen with long battery life. Be aware that there are still many applications that don't run on Snapdragon.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
One of the best ARM PCs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this computer is one of the very best copilot plus PCs. The software features are not too much, and Windows runs very well on this system. Audio quality is good, and the display is one of the best for a PC. The numpad is a little strange, but you can get used to it.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Thrilled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is exceptionally beautiful, nice full keyboard and the battery life is remarkably fast and efficient. I am thoroughly satisfied with my purchase.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Try to get it Open Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Battery Life can be deceiving, Just Web Browsing i was getting ~10 hours of battery life doing light work on it in general. Watching videos it was more like ~7 hours. for the full price you can definitely get better laptops but for Open Box Pricing you cant really beat it.
I would recommend this to a friend - Pros mentioned:Screen quality, Weight
Rated 5 out of 5 stars
College students must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome laptop. Lightweight, thin, touchscreen, and great features. I love that I can do multiple screens while doing my homework. This laptop has been everything and more I am still exploring. Must buy for college students.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
pound for pound great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really impressed with the Samsung Galaxy Book4 Edge Copilot+. The 16" AMOLED touch-screen is gorgeous, with vibrant colors and sharp details that make everything look amazing. The Snapdragon X Elite 3.4GHz processor combined with 16GB of RAM makes this laptop feel super fast and smooth, even when multitasking or handling more demanding apps. What really stands out is how light it is. Despite the power it packs, it’s easy to carry around, making it perfect for work on the go. Plus, the Sapphire Blue design is sleek and looks great. Overall, it’s a fantastic laptop—powerful, portable, and stylish!
I would recommend this to a friend Rated 4 out of 5 stars
Samsung Galaxy Book4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy Book4 Edge is an awesome laptop! The 16" AMOLED touch-screen looks incredible, and the Snapdragon X Elite makes everything super fast and smooth. It’s lightweight, the Sapphire Blue color is beautiful, and the battery life is fantastic. Perfect for everyday work, streaming, and multitasking. Really happy with this device!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Book 4 laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far with my new laptop. Everyone that I spoke to was very helpful and knowledgeable and helped me pick the right one.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Samsung laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, size, and pleased with it so far. Excellent display and contrast.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 3 out of 5 stars
Great screen, but compatibility issues for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to try the Snapdragon Elite chipset, AMR-64 bit Windows 11 Home version. I had trouble with a few ill behaved applications that wouldn't load, and a multifunction printer that printed fine, but there was no driver for the scanner available. (Epson ET-3850). With the upcoming release of 24H2 later in the year, this might be "fixed," but i needed it to work yesterday, so i returned this unit and purchased the Samsung Galaxy Book4 Pro 360 and it works well with the printer/scanner. It may be a fine system but it just didn't work for me. The CPU is fast and the screen is phenomenal....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Chaz, we appreciate your feedback on your Samsung Galaxy Book4 Edge. We are happy to hear you were initially pleased with the appearance of your device, and are also pleased to hear you have found a laptop that best aligns to all of your daily needs. We hope you'll reach out to us again in the future if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Battery life a dissapointment, not as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After spending a week with the Book 4 Edge Copilot, I'm thoroughly impressed with its application speed and the overall user experience it provides. The responsiveness and fluidity make it a joy to use for my daily tasks. However, I must express my extreme disappointment with the battery life. Despite the advertised 22 hours for the 16-inch model, I find myself reaching for the charger after just 6-7 hours of use. This is a significant shortfall and one that potential buyers should be aware of. The speakers also leave something to be desired. They lack the high-end sound quality I was expecting, which can be a bit frustrating during media consumption or virtual meetings. That said, the Book 4 Edge Copilot is still a pleasure to work on. Its capabilities are impressive, and I'm excited to delve deeper into Copilot and explore how it integrates with Office 365.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Dmfl, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 Edge. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. When you have the opportunity available, please take a moment to review "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your battery life on your Galaxy Book4 Edge. Let us know if you would like any further assistance afterward or if you would like to share any other feedback with us by contacting Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love the design and ergonomic style. Bought it for school the touch screen works flawlessly. Also not to mention a laptop with a number pad is great for school.
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
My Samsung Galaxy Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to switch to a Samsung galaxy laptop when I kept having so many problems with my HP laptop. I Love this computor! Although it is a bit smaller than my other one this one is so sharp and clear that I can see it better than the larger screen. Anyone thinking about buying this laptop and hesitating, don't! You won't be disappointed.
I would recommend this to a friend


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