Customer Ratings & Reviews
- Model:
- NP960XMA-KB1US
- |
- SKU:
- 6583788
Customer reviews
Rating 4.5 out of 5 stars with 332 reviews
(332 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Book4 Edge, highlighting its exceptional screen quality, fast processor speed, and impressive overall performance. Many users also appreciate the strong battery life and lightweight design, making it very portable. However, some customers expressed concerns about the RAM.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Battery life a dissapointment, not as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After spending a week with the Book 4 Edge Copilot, I'm thoroughly impressed with its application speed and the overall user experience it provides. The responsiveness and fluidity make it a joy to use for my daily tasks. However, I must express my extreme disappointment with the battery life. Despite the advertised 22 hours for the 16-inch model, I find myself reaching for the charger after just 6-7 hours of use. This is a significant shortfall and one that potential buyers should be aware of. The speakers also leave something to be desired. They lack the high-end sound quality I was expecting, which can be a bit frustrating during media consumption or virtual meetings. That said, the Book 4 Edge Copilot is still a pleasure to work on. Its capabilities are impressive, and I'm excited to delve deeper into Copilot and explore how it integrates with Office 365.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Dmfl, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 Edge. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. When you have the opportunity available, please take a moment to review "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your battery life on your Galaxy Book4 Edge. Let us know if you would like any further assistance afterward or if you would like to share any other feedback with us by contacting Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best. Laptop. Ever. Just make sure you don't lose that charging cord it came with as it is the only cord the machine will ask for every time. Others work, but she will bug you if you don't use her cord.
I would recommend this to a friend- Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Good machine within $1000
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for Windows users. 16 inch amoled screen and 16 GB RAM for within $1000 during offers. Super thin and fast. It has a touch screen as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
New computer, new Technology
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer but it is taking me some time to find everything I need to do what I want to do. Realize I am over 70.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Super fast. Light weight. Very slim.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
User loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for somebody else. He loved it that's what counts. Apparently it's really fast
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. It’s very powerful. Image is beautiful.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Fast, light weight, low heat !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Qualcomm stuff is really good on power control. Now it is summer, I didnt feel heat from this machine. I dont play games. All I need is business and some video watch, this laptop is way better than I need. Most important, i dont need to charge during the day. I plan to replace my family’s laptop with arm cpu.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Samsung Galaxy Book4 Edge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, fantastic battery life, colors of display are amazing, and my eyes are not overtired at end of workday.
I would recommend this to a friend Rated 5 out of 5 stars
Would buy again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love the design and ergonomic style. Bought it for school the touch screen works flawlessly. Also not to mention a laptop with a number pad is great for school.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Book 4 laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far with my new laptop. Everyone that I spoke to was very helpful and knowledgeable and helped me pick the right one.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great laptop. Meets all our needs and is working well.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Definitely worth the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far, this laptop is phenomenal! I had an HP gaming laptop before this, which was over 4 years old. It was definitely starting to slow down quite a bit. I would recommend this laptop! The screen size is great! I've had no issues with performance. Although, I'm not quite sure why the format of the 10-key part was changed around. The slash "/" key was put at the top of the keyboard instead of right above the number keys. It's a bit confusing because I've memorized where this key has been before on keyboards. Now, I have to look when I want to use that key. Other than that, it's been amazing so far!
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Impressed So Far: A Great All-Around Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen and battery life are fantastic. The 10-key number pad and large trackpad are great additions. Everything about this device is impressive so far.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes great quality laptops. I wish that my school allowed ARM processors, but they do not. I would have kept the laptop if it wasn't for the processor.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Good Laptop.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice.. I wish the keyboard was a little better feeling like a Dell or Lenovo.. the touchpad would have been better being haptic.. The number buttons on the right side seem cramped. I thought I would have had more functionality with the SmartThings app on a Samsung PC vs a normal PC, but nothing more. I do like how the Samsung devices interconnect, it's better on this laptop than paired with other PC's. Battery life is wonderful. OH! and I don't particularly care for the rounded display edges, they would have been better squared.
I would recommend this to a friend Rated 4 out of 5 stars
Great but coukd use a bigger keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is really nice and amazing visual quality. I would prefer a bigger keyboard with larger letter keys and a side number grid.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Perfect laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Light, fast, excellent resolution. What else can you want?
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Samsung laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, size, and pleased with it so far. Excellent display and contrast.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 4 out of 5 stars
I found it very reliable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, I could no faults with this computer, other than the battery life. However, this was an open box item and that may have had something to do with all of that. I will replace it with another.
I would recommend this to a friend


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