Customer Ratings & Reviews

The laptop screen would flicker whenever watching Netflix so i had to adjust the display settings and adjust the size and graphics. The fan is a bit loud whenever you play vigorous games. But other than that this laptop is amazing it flips 360, turning into a tablet basically and it even comes with a stylus that is magnetic and just overall super nice to have and use.

I love this computer. It's slim, fast, portable, and beautiful. Unfortunately there are some drawbacks. The main issue that I have with this computer is that it will regularly let the CPU temp reach over 100 C. That is a CPU killer and regularly letting it do that will kill the computer in less than a year. The OLED screen is beautiful, and the S-pen compatibility is very nice.

This is an awesome computer. The screen is spectacular, it's incredibly compact. Also my kids live playing Minecraft and Xbox game pass on it.

Computer does its job admirably, lasting multiple plane flights and serving its function with relatively painless ease. I use this most as an art tool and for those purposes I do appreciate the tools it allows me to use. Pros: Bright AMOLED screen 360 degree folding hinge holds up. 1tb of storage does the job Hardware is speedy enough Wattage needed to charge significantly smaller- I can charge it off any 65W usb c charger. I even charge this off my main computer. Cons: OBO means you only get what's in the box. Missing features on this one include: - No Pen - The feet were not replaced so there's no space when the screen is folded completely for the intake fans. - Fingerprint sensor needed a hard reset Other cons: Airflow- restricted. Maybe if it had feet the computer would have space to actually breathe. Palm Refection- because of the heating issue, the sensor detects a drawpalm as a finger (common issue with pen screens not unique to this)

Love the size, weight, and performance of this laptop and the screen is second to none! very pleased with my purchase

Full disclosure: I have a Samsung phone, samsung everything, but I am not blindly loyal. This is just a well refined laptop. I cant really poke any major holes in it. The stylus experience is top notch, it is snappy, the sound is good, display is buttery smooth. not really glitchy compared to other laptops. And it is lightweight. You can also find this beauty heavily discounted. The only drawbacks are the lack of 32gb ram, a 2tb hd and a 2nd gen CPU with a higher NPU. I guess thats why you would buy the Book 5 Pro 360. My only nit is that it is only 16gb vs 32gb at BB and

I recently bought this laptop and so it has been amazing. It runs so smoothly. The graphics are crazy good. I really enjoy using it. I found that with mild use the battery last me all day. Movies look amazing. Speakers are not bad they are pretty loud. Louder than some that ive heard thats for sure. It goes very well with the Samsung ecosystem. Using the pen is my favorite part. Fun to draw and color. I would 10/10 recomend.

I’ve been using this laptop for months now, and I’m thoroughly impressed. It’s fast, reliable, and handles everything I throw at it, whether it’s work tasks, streaming, or light gaming. The display is crisp and vibrant, and the battery life easily lasts me through a full day of use. The build quality feels solid, and the keyboard is comfortable to type on for long periods. It also stays cool and quiet, even when multitasking. Setup was quick and easy, and I appreciate the variety of ports available. Overall, this laptop offers fantastic performance at a reasonable price. I’d definitely recommend it to students, professionals, or anyone in need of a dependable machine.

I bought this laptop because I liked the screen size, hard drive space, and memory. I also was interested in the integration of the Samsung apps to use with my Samsung phone and Samsung tablet. I've had this laptop for a few weeks now and overall I really like this laptop. It's very lightweight. The screen size is excellent but it's also very thin. I can see where this screen could break easily. With past experience with other laptops that can be turned into tablets, I have not tried turning this laptop into tablet mode given the screen and not wanted to break the laptop. The keyboard is the perfect size for me. I like having the number pad on the right hand size and it's easy to type on. The touchpad is very large but it took me some time to adjust the sensitivity settings on the laptop. It was very sensitive and got very frustrating when typing. I also had to customize more to my liking. There are a few things I do dislike about the laptop which is why I didn't give it a 5 start. The first thing is how hot this laptop gets when using a lot of processing power. The vents are located on the bottom which was not designed very well especially if this laptop will be sitting on your laptop. The second issue is the laptop charging cord itself. It's very short compared to other laptops I've used in the past that have longer cords. I like how it's simply designed but just wish it was longer.

Great laptop! looks awesome, very light and so far it's very fast.

The Samsung Galaxy Book4 Pro 360 is easily one of the most impressive laptops I’ve ever owned. The first thing that grabs you is the 16" AMOLED touch display—it’s stunning. Colors are incredibly vivid, blacks are true black, and everything from work documents to movies looks sharp and immersive. It honestly feels like carrying a high-end tablet and a full workstation in one device. Performance has been flawless. The Intel Core Ultra 7 paired with 16GB of memory handles multitasking, creative work, and everyday use without breaking a sweat. Apps launch instantly thanks to the 1TB SSD, and the system stays cool and quiet even when pushed. What truly makes this device special is the 360-degree hinge. I switch seamlessly between laptop, tablet, and tent mode depending on what I’m doing—typing, presenting, or relaxing with a show. The touchscreen is extremely responsive, and the design feels solid and premium in the Moonstone Gray finish. Battery life has been reliable for full workdays, and the laptop is surprisingly thin and lightweight for a 16" device. Everything about it feels thoughtfully designed—from the keyboard to the trackpad to the overall build quality. This isn’t just a laptop—it’s a productivity tool, a creative canvas, and an entertainment powerhouse all in one. If you’re looking for a premium 2-in-1 that truly delivers, the Galaxy Book4 Pro 360 is absolutely worth it.

Great laptop. Slim, excellent screen, good battery life and powerful enough to handle design work.

I decided to spoil myself with going back to school and bought this laptop. I am a huge Samsung fan and this has definitely met my expectations plus some! The screen on it is amazing and very light weight. I get some many compliments on how beautiful the picture is on it! So glad I bought it for myself! The battery life is absolutely amazing on it, it lasts days!!!!

This computer is exactly what I needed for grad school. Its small enough for taking on the go, it came with an s-pen that makes projects more fun, the battery lasts for days, and its processor is better than my last laptop that broke after 8 years. By far, my favorite laptop yet, I dont plan to switch even if it breaks!

I've been using this laptop for school and it has been amazing. The ability to turn the laptop into a tablet and use the S pen to write notes has been really useful. The screen is huge so I'm able to have multiple applications and documents up at once.

This is a replacement for a previous laptop which was damaged. The fact that I replaced it with the same computer should say it all. For my purposes this is an ideal machine. Historical research on line, creating reports and presentations and handling photographs and other illustrations. Fast and excellent screen, light weight. Purchase also improved by absolutely the best support provided by Best Buy Geeks throughout the process. Can't say enough about how easy it was to make the exchange and purchase and walk out with everything set up to my requirements

I am an IT consultant. At the current price, this laptop cant be beat. Beautiful OLED screen, 16GB ram. Thin and light. Long battery life. Touchscreen, folds into a tablet, small power brick. Its simply a fantastic laptop.

Extremely pleased with this laptop. Sleek design, well built, numeric keyboard & the ability to fold into a tablet. Great battery life also.

Great laptop overall, especially the screen, that’s exactly why I bought it! Colors are vibrant, brightness is excellent, viewing angles perfect. Watching movies is a pure pleasure. Slim and lightweight design honestly 5/5 on almost everything. But I’m giving it 4 stars because of one really frustrating issue: out of nowhere it stopped recognizing my PIN, and fingerprint login completely broke too. Never had anything like this in 20+ years of using Windows. Had to mess with recovery options, and it ended up causing data loss on the drive. Should always keep backups on an external drive - lesson learned the hard way. AI pointed out this seems to be a known software glitch on some of these Intel Evo / newer models. Super disappointing bug that spoiled the experience a bit. Still recommend the laptop, but with a big caveat set up reliable backups and have a Microsoft account password ready as a fallback. Don’t rely only on PIN/fingerprint.

This versatile device truly impresses with its innovative design. The ability to seamlessly transition between modes is a significant advantage. Its 3-in-one functionality, particularly the touch screen capabilities, enhances user experience remarkably. This laptop offers exceptional adaptability for various tasks and environments. It is a testament to thoughtful engineering and user-centric features.