Customer Ratings & Reviews
- Model:
- NP960QGK-KG1US
- SKU:
- 6572183
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Galaxy Book4 Pro 360's overall performance, screen quality, and processor speed, noting its responsiveness. Many appreciate its lightweight design and portability, as well as the good battery life. Some customers have noted concerns about overheating and the amount of RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fast product. One of the best Samsung laptop
I would recommend this to a friend - Pros mentioned:Overall performance
excellet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the second machine I bought, the last one I bought more than 2 years ago and since it turned out to be so good my wife bought another one.
I would recommend this to a friend - Pros mentioned:Processor speed
Samsung GB4 Pro360, my 1st laptop with AI
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop is terrific and the NPU is very fast at processing the AI capabilities with the Copilot button. my only drawback was price is a bit high but otherwise its a great laptop and works well with samsung products as an extra bonus! The team of Bob & Eric (geek squad) in Saugus MA were exceptional.
I would recommend this to a friend Love My New Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my laptop and love this one. I love the large touch screen. I'm very happy with this one.
I would recommend this to a friend- Pros mentioned:Overall performance
Love this product great for work/business
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for all needs! Definitely recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Good college Laptop6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, sleek, and reliable — perfect for work and play!
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Book4 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Vibrant colors, easy to use, amazing responsiveness.
I would recommend this to a friend - Pros mentioned:Overall performance
Galaxy book 4 pro 360
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop looks fantastic, that display is amazing. If you are someone who hates seeing fingerprints on your device then this is definitely for you. This would definitely be an amazing choice for anyone getting into design, the S pen is fantastic for drawing, Journaling and much more. It's just really nice. Can't recomend enough.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very fast and light weight and screen is bright and I like the pen optional.
I would recommend this to a friend - Pros mentioned:Overall performance
Solid Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive laptop with many capabilities for the price.
I would recommend this to a friend - Pros mentioned:Screen quality
Amazing!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is among the highest-quality and best-designed I have ever owned. It is a premium device.
I would recommend this to a friend - Pros mentioned:Overall performance
GREAT LAPTOP!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I'm fully impressed with this galaxy book. Its fast, sleek, fancy, offers great display features, allows more fluidity using the S Pen on Word documents and others, and is just an awesome looking laptop. I would only recommend more space to fit a camera cover or a built in camera cover.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Overheating
Great laptop but terrible cooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great as long as you dont need it to do anything remotely intensive, as the cooling is terrible. I decided to keep it despite high temps because it has an amazing display and the pen feels great to write with.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings Matthew, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 Pro 360. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's normal for the fan to get louder if the PC is working hard and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, please take some time to review "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource shared, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Overall performance
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a MacBook, and I’d say I’m very pleased.
I would recommend this to a friend - Pros mentioned:Overall performance
Cool computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool computer. Good looking and sleek. Provides everything I need.
I would recommend this to a friend - Pros mentioned:Overall performance
good laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an emergency laptop to get me through a short time period while my main unit was being repaired by Dell. This unit performed well while traveling overseas during this time since I mainly needed it to connect to the internet while traveling. Would recommend for this purpose.
I would recommend this to a friend - Pros mentioned:Processor speed
Great for multi-tasking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought this just for work but the speed and processing has allowed me to get into more of my side hustle and design work. Love the compact size and powerful operation all in one.
I would recommend this to a friend - Pros mentioned:Screen quality
Perfect for teachers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop to buy if you like portability and amazing display (the best in the market) Fast and fun if you have more samsung products like smartphoneor tablet. I love Samsung products.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Fast...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, super fast, touchpad large and useful...
I would recommend this to a friend - Pros mentioned:Processor speed
Samsung top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to choose between a MacBook and a Samsung. I ordered a Samsung and I have never regretted it. It is fast, convenient, and functional.
I would recommend this to a friend