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Customer Ratings & Reviews

Your price for this item is $1,709.99
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The comparable value price is $1,899.99

Customer reviews

Rating 4.6 out of 5 stars with 414 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Book4 Pro 360's overall performance, screen quality, and processor speed, noting its responsiveness. Many appreciate its lightweight design and portability, as well as the good battery life. Some customers have noted concerns about overheating and the amount of RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 414 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a macy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer I've had so far. I recommend it to a hundred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, its been such a great pick! the guys at the store also were great helping us out and picking the right computer for our CAD program as well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    tablet laptop choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop and the fact that it also acts as a tablet is more to love. I am glad for the 10 key numbers pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alot of speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real well, can do alot of different things on this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Book4 360

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop for school and have been using it for a while,even runs Auto Cad for those last minute changes I need to make for floorplans

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good and perfect laptop for me …Smooth and looks cool

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New Galaxy pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up was so smooth, and all my apps transferred without a glitch. I went from a 2012 HP laptop running WIN 10 to this very fast Galaxy pro running Win 11. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing, The speed is fast. Once again Samsung is ahead of everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the beat laptop ive ever owned. No complaints whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Amazon book. Very fast and smooth. Just a click and things run as fast as possible

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very happy with it. Good speed, color, easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung won me over!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a laptop so powerful, easy to use and awesome! I’ve always been a HP or Dell person and will never go back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my purchase. Colors are alive w/full definition. Although, I must admit that the sound from laptop speaker surprised me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it's just like all of our cell phones and TV's! Super fast and very compatible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this item was open box, it came in superb condition. Looking and functioning in excellent condition. I would highly recommend open box items.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating
    Best Buy Employee

    Rated 3 out of 5 stars

    Bad computer

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheated trying to watch youtube. Just by no means worth the price, even at $899

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Corey, thank you for finding the time to share your thoughts with us about your Samsung Galaxy Book4 Pro 360. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Gaming and video rendering are notorious for pushing a computer to work hard. It's normal for the fan to get louder if the PC is working hard, and it should quiet down when your task is complete. Please feel free to review, "Samsung PC cooling fan noise" to help resolve what you may be experiencing with your device. If you would like further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    SCHOOL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHSED FOR MY GRANDSON FOR SCHOOL. DOES EVERYTHING HE NEEDS IT TO DO. HE LOVES IT.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, runs well when I'm working, even runs some games I like playing at 120 hz.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter after her old laptop died. She uses it for college work. She has a samsung phone and tablet that work will with the laptop. So far she has no complaints. It did take her awhile to get used to the really large mouse pad. Not sure why Samsung made it so big.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for any use. It has all the ports you could need and comes with a stylus. Screen is great. This laptop is one of the most lightweight out there.

    I would recommend this to a friend