Customer Ratings & Reviews

I love this computer. It's slim, fast, portable, and beautiful. Unfortunately there are some drawbacks. The main issue that I have with this computer is that it will regularly let the CPU temp reach over 100 C. That is a CPU killer and regularly letting it do that will kill the computer in less than a year. The OLED screen is beautiful, and the S-pen compatibility is very nice.

This is an awesome computer. The screen is spectacular, it's incredibly compact. Also my kids live playing Minecraft and Xbox game pass on it.

Computer does its job admirably, lasting multiple plane flights and serving its function with relatively painless ease. I use this most as an art tool and for those purposes I do appreciate the tools it allows me to use. Pros: Bright AMOLED screen 360 degree folding hinge holds up. 1tb of storage does the job Hardware is speedy enough Wattage needed to charge significantly smaller- I can charge it off any 65W usb c charger. I even charge this off my main computer. Cons: OBO means you only get what's in the box. Missing features on this one include: - No Pen - The feet were not replaced so there's no space when the screen is folded completely for the intake fans. - Fingerprint sensor needed a hard reset Other cons: Airflow- restricted. Maybe if it had feet the computer would have space to actually breathe. Palm Refection- because of the heating issue, the sensor detects a drawpalm as a finger (common issue with pen screens not unique to this)

Love the size, weight, and performance of this laptop and the screen is second to none! very pleased with my purchase

Full disclosure: I have a Samsung phone, samsung everything, but I am not blindly loyal. This is just a well refined laptop. I cant really poke any major holes in it. The stylus experience is top notch, it is snappy, the sound is good, display is buttery smooth. not really glitchy compared to other laptops. And it is lightweight. You can also find this beauty heavily discounted. The only drawbacks are the lack of 32gb ram, a 2tb hd and a 2nd gen CPU with a higher NPU. I guess thats why you would buy the Book 5 Pro 360. My only nit is that it is only 16gb vs 32gb at BB and

Great laptop! looks awesome, very light and so far it's very fast.

I’ve been using this laptop for months now, and I’m thoroughly impressed. It’s fast, reliable, and handles everything I throw at it, whether it’s work tasks, streaming, or light gaming. The display is crisp and vibrant, and the battery life easily lasts me through a full day of use. The build quality feels solid, and the keyboard is comfortable to type on for long periods. It also stays cool and quiet, even when multitasking. Setup was quick and easy, and I appreciate the variety of ports available. Overall, this laptop offers fantastic performance at a reasonable price. I’d definitely recommend it to students, professionals, or anyone in need of a dependable machine.

I recently bought this laptop and so it has been amazing. It runs so smoothly. The graphics are crazy good. I really enjoy using it. I found that with mild use the battery last me all day. Movies look amazing. Speakers are not bad they are pretty loud. Louder than some that ive heard thats for sure. It goes very well with the Samsung ecosystem. Using the pen is my favorite part. Fun to draw and color. I would 10/10 recomend.

I bought this laptop because I liked the screen size, hard drive space, and memory. I also was interested in the integration of the Samsung apps to use with my Samsung phone and Samsung tablet. I've had this laptop for a few weeks now and overall I really like this laptop. It's very lightweight. The screen size is excellent but it's also very thin. I can see where this screen could break easily. With past experience with other laptops that can be turned into tablets, I have not tried turning this laptop into tablet mode given the screen and not wanted to break the laptop. The keyboard is the perfect size for me. I like having the number pad on the right hand size and it's easy to type on. The touchpad is very large but it took me some time to adjust the sensitivity settings on the laptop. It was very sensitive and got very frustrating when typing. I also had to customize more to my liking. There are a few things I do dislike about the laptop which is why I didn't give it a 5 start. The first thing is how hot this laptop gets when using a lot of processing power. The vents are located on the bottom which was not designed very well especially if this laptop will be sitting on your laptop. The second issue is the laptop charging cord itself. It's very short compared to other laptops I've used in the past that have longer cords. I like how it's simply designed but just wish it was longer.

Great laptop. Slim, excellent screen, good battery life and powerful enough to handle design work.

I decided to spoil myself with going back to school and bought this laptop. I am a huge Samsung fan and this has definitely met my expectations plus some! The screen on it is amazing and very light weight. I get some many compliments on how beautiful the picture is on it! So glad I bought it for myself! The battery life is absolutely amazing on it, it lasts days!!!!

This computer is exactly what I needed for grad school. Its small enough for taking on the go, it came with an s-pen that makes projects more fun, the battery lasts for days, and its processor is better than my last laptop that broke after 8 years. By far, my favorite laptop yet, I dont plan to switch even if it breaks!

I've been using this laptop for school and it has been amazing. The ability to turn the laptop into a tablet and use the S pen to write notes has been really useful. The screen is huge so I'm able to have multiple applications and documents up at once.

This is a replacement for a previous laptop which was damaged. The fact that I replaced it with the same computer should say it all. For my purposes this is an ideal machine. Historical research on line, creating reports and presentations and handling photographs and other illustrations. Fast and excellent screen, light weight. Purchase also improved by absolutely the best support provided by Best Buy Geeks throughout the process. Can't say enough about how easy it was to make the exchange and purchase and walk out with everything set up to my requirements

I am an IT consultant. At the current price, this laptop cant be beat. Beautiful OLED screen, 16GB ram. Thin and light. Long battery life. Touchscreen, folds into a tablet, small power brick. Its simply a fantastic laptop.

I originally purchased this laptop for school, but it quickly became so much more than that. For the price, you truly get every penny’s worth. With 16GB of RAM and 1TB of storage, staying productive was effortless—everything from PowerPoint presentations to full coding projects ran smoothly without a hitch. Beyond schoolwork, this laptop exceeded my expectations in every way. I was able to run my Steam games with ease, making those much-needed breaks between courses even better. The stunning 16-inch display brings out every pixel and color beautifully, and watching movies or TV shows genuinely feels like having a portable TV at your disposal. What really sets it apart is the 360-degree hinge. The ability to fold it completely and use it as a tablet makes it incredibly versatile, and honestly, it feels like an iPad killer. Whether I’m working, gaming, or just relaxing, this device does it all. I would recommend the Samsung Galaxy Book 4 Pro 360 a million times over a MacBook or even a Windows Surface. It’s a true hidden gem, and I honestly can’t imagine anyone regretting this purchase.

Extremely pleased with this laptop. Sleek design, well built, numeric keyboard & the ability to fold into a tablet. Great battery life also.

Such an awesome deal on this laptop! It was on sale and I had a $400 Best Buy gift card so the laptop was a very reasonable price. Love the processing speed and the huge screen. Very slim and professional, too!

It's lightweight, durable, easy to use. 2N1 works great! The stylus is a great additional tool to use, I am still exploring all the features and look forward to at least a good 2 years with this!

I was looking to upgrade my computer as my old one was very sluggish. The Samsung is such a nice upgrade! I love all the extra features thaty old computer did not have. There is no lag time, the screen displays beautiful color, and I love the 2 in 1 feature.