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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 436 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Galaxy Book4 Pro 360 for its amazing overall performance, excellent screen quality, and fast processor speed. Many users appreciate the good battery life, lightweight design, and portability. Some customers have noted minor concerns regarding potential overheating, speaker quality, and the amount of RAM. Overall, the laptop is well-received for its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 436 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great for university students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for school and it has been amazing. The ability to turn the laptop into a tablet and use the S pen to write notes has been really useful. The screen is huge so I'm able to have multiple applications and documents up at once.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with this laptop. Sleek design, well built, numeric keyboard & the ability to fold into a tablet. Great battery life also.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Awesome Lapyop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome deal on this laptop! It was on sale and I had a $400 Best Buy gift card so the laptop was a very reasonable price. Love the processing speed and the huge screen. Very slim and professional, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer of my dreams

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This versatile device truly impresses with its innovative design. The ability to seamlessly transition between modes is a significant advantage. Its 3-in-one functionality, particularly the touch screen capabilities, enhances user experience remarkably. This laptop offers exceptional adaptability for various tasks and environments. It is a testament to thoughtful engineering and user-centric features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Samsung Galaxy Book4 Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my computer as my old one was very sluggish. The Samsung is such a nice upgrade! I love all the extra features thaty old computer did not have. There is no lag time, the screen displays beautiful color, and I love the 2 in 1 feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Adept at fufilling it's duties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight, durable, easy to use. 2N1 works great! The stylus is a great additional tool to use, I am still exploring all the features and look forward to at least a good 2 years with this!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my school work and ive got to say its getting the job done! Battery life is great, the display is very nice and since I have a samsung galaxy phone I can use it as a second display. Multiple tabs can be opened and it doesnt even shows signs of slowing down! This was and is a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is all around amazing. Super fast, sleek, and great for multitasking. Great for students.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Samsung Galaxy Book 4 Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had many laptops, but this is by far the best. I love that it folds all the way into a tablet, it had amazing battery life, and ive had no problems in the year ive had it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    You will thank yourself for buying this (trust me)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible. Blazing fast. So many features. There is no laptop screen that even comes close. Keyboard feels like a dream. The only downside is that stupid, ridiculous, intrusive "co-Pilot" key that replaces the right Ctrl key. No worries, though. Easily configurable back to Ctrl. You will love this thing. Trust me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and premium look and performance. Easy to connect to samsung phones wirelessly. Very useful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Sincere review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never regret buying this laptop, fast, and last battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Best Purchase Ever Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really interested in a well made laptop that basically does the regular day to day tasks and a little extra. I really love this laptop. Battery life is great, software runs amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, comfortable, fast, very light and durable, lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Laptop upgrade - efficiency is key

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my laptop. It has all the features I need in a laptop. The weight of it is a plus when I travel it’s super light. It is super fast which I love; I am so much more efficient with such a powerful memory as well. The camera quality is awesome for my zoom meetings. Definitely recommend. I did get it when there was a discount so happy with the price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Almost perfect. Less so: Size, weight, keyboard.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very premium machine. The screen is excellent, performance is really great. It also has the Samsung ecosystem particulars like Samsung Notes, Quick Share and things like that. It misses being a five-star only because it's larger and heavier than I would like, and the keyboard really takes some getting used to. The key press depth is quite shallow, and at first this resulted in even poorer than my usual subpar typing accuracy. I'm happy to say though, that after several weeks, I'm typing better and the keyboard doesn't feel as weird as it did at first. Still... Samsung, at this price point you should be doing better in keyboard department.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great value when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arrow keys are a little small but overall I am happy with the performance and battery life. I got this for school work and it performs flawlessly compared to my other laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop daily for work, I work from home- truly great, fast processing and great features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Does the job runs fast. Touch screen is very nice only thing is the battery is 100% as fast as they say.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    No Regrets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has a long battery life which meets my needs as I always on the go. The speaker is loud enough for my use. The fingerprint sign in makes life easier.

    I would recommend this to a friend
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