Customer Ratings & Reviews

**Here’s a review you can submit to Best Buy:** **Subject: A+ Experience with Best Buy and the Galaxy Book5 Pro 360** I'm absolutely blown away by the Samsung Galaxy Book5 Pro 360! The sleek design, powerful performance, and stunning AMOLED display make it a dream to use. The 360-degree hinge adds incredible versatility, seamlessly transitioning from laptop to tablet mode. Best Buy's customer service was top-notch throughout the entire process. The ordering was easy, shipping was fast, and the product arrived in perfect condition. I couldn't be happier with my recent purchase of the Samsung - Galaxy Book5 Pro 360 - Copilot and highly recommend Best Buy to anyone!

Works amazing and the battery life is to die for. The S pen is a great inclusion and it's great to take notes with during class. I've had the book 3 360 and currently also have the book 4 edge and they just keep getting better every iteration. It's a little pricey for the specs and you can definitely find cheaper with similar specs, but the quality is amazing for what you pay and Samsung has frequent sales. I thought I'd hate the keyboard as I hate the apple keyboards but it's actually very easy to type on and you can actually feel the click of the key. I also thought I wouldn't like the large trackpad as it seems a little too big, but honestly I'm starting to like how big it is. Sometimes I accidentally do gestures because my palm touches it, but since I don't use the gestures anyway I was able to turn it off and it works great. The integration with my other Samsung devices is also great and I can use my tablet as a second screen. I think any tablet even apple ones can be used as a second screen with a special app as well. Samsung also syncs all my notes between my phone and laptop. Another great feature is that if I copy something on my phone or want a picture on my laptop I can copy on my phone and paste on my laptop seamlessly. Honestly feels like a macbook for windows but at a WAY better price and way better value with a better ecosystem and better compatibility with apps and games. Speaking on games it can definitely run some of my steam games so I can play things like jackbox on the go! (which you can't do with a macbook)

This laptop does everything it says it will do. I love the 360 feature. I love the switch to tablet now. Touch screen is quick. It also adjusts to my s-pens. I like that it has ten key feature. The computer is fast and I have no complaint.

Display is awesome. Speed is great. I really like the 360 and the touch screen I added a bluetooth mouse and it connected easily. The transfer software works well but the instructions cloud be clearer and they should add some tips, such as move any data on the old computer you want to one of the targeted folders.

Light weight. Fast. Great battery life. The small glitches are mostly Windows operating system.

Overall, it has been a great experience with some minor drawbacks. The screen clarity is exceptional, making it a delight to work on or watch content. Colors are vibrant, and the brightness levels are more than sufficient for both indoor and outdoor use. The 360-degree functionality is another fantastic feature that adds versatility, allowing me to use the laptop in multiple modes like tablet, tent, or regular laptop. However, one aspect that could use improvement is the screen hinges. They feel a bit loose, which causes slight wobbling when the screen is adjusted or if the surface isn't perfectly stable. While this hasn't caused any functional issues so far, it does give a slightly less premium feel compared to the rest of the laptop's build quality. In summary, the Samsung Book 5 Pro is an impressive machine with top-notch display and versatility. If the hinges were a bit sturdier, it would be near perfect. I’d still recommend it for those prioritizing screen quality and flexible design.

Product is great. Speed is awesome and good configuration that I have been looking for. I love it!

Insane Efficiency: Since you were curious about battery life, the M5 is the current gold standard. You’re looking at 18–22 hours of light use. Even with heavy trading platforms and 50+ Chrome tabs open, you’ll easily clear a full workday without hunting for that MagSafe cable. Thermal Performance: Even under load, the 14-inch chassis stays remarkably quiet. You won't have fan noise distracting you during a high-stakes trade or a quiet evening at home. The Display: The Liquid Retina XDR screen is likely the best display you own (even compared to the Galaxy Book5). The 120Hz ProMotion makes scrolling through long financial documents feel like butter. The "Cons" Portability vs. Power: While the 14-inch is the "sweet spot," it’s noticeably denser than a MacBook Air.

Love it , powerful, bright, smooth compliment the rest of the Samsung products!

Not too heavy, works as a tablet and a computer and has great screen clarity.

I love the great screen resolution and the computer is generally very fast and responsive for my needs. The battery life is also much better than my last computer and it easily lasts all day.

It’s fast and sleek design makes it easy to use and carry.

I LOVE this laptop! It has all the bells and whistles and it's awesome! I love the sleek design and size. It's not too heavy but light enough to keep with you when needed. I highly recommend this laptop!

Pretty fast, feels nice. Best 2 in 1 laptop for productivity and creativity.

It's great. I stay loyal to Samsung. Machine notes up super fast.

Works amazingly so, bought for work tablet mode is great. Works well with my other samsung devices for ease of transfering images and files

The Galaxy Book5 Pro 360 Copilot impresses from the start with its gorgeous 16″ 3K Dynamic AMOLED 2X touchscreen (2880×1800, 120 Hz, Vision Booster technology)—a visual treat whether you're sketching, streaming, or browsing . Brilliant Display & Flexibility: The 360° hinge and included S Pen deliver responsive, accurate touch and stylus input. Drawing or taking handwritten notes feels natural, making it ideal for creatives .

I love this laptop! It has been very reliable for school work and video calls. Quick as well. The graphics amazing! Long lasting battery. I haven’t had a single issue with it.

Loved how fast and efficient the entire process was. I'm loving my new Galaxy book after wanting one for years.

Love the feel and function of this laptop. I am an Apple lover and never thought I’d get a Samsung, but this is simply wonderful and easy to use.