Customer Ratings & Reviews
- Model:
- NP960QHA-KG1US
- SKU:
- 6598567
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Galaxy Book5 Pro 360's stunning AMOLED screen, excellent overall performance, and impressive battery life. Many appreciate its lightweight and portable design, making it easy to carry around. A small number of users expressed a preference for higher RAM options.
This summary was generated by AI based on customer reviews.
Order cancelado
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it but at a lower price and an updated version.
I would recommend this to a friendA must have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. Copilot is hugely helpful. Fast computer, thin and lightwejght.
I would recommend this to a friendPretty neat 2 in 1 Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fast, feels nice. Best 2 in 1 laptop for productivity and creativity.
I would recommend this to a friendSamsung laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop ever. It is fasta and efficient. Love samsung.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great. I stay loyal to Samsung. Machine notes up super fast.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with the purchase and the service received.
I would recommend this to a friendGood product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm satisfied, it works very well, looks very good.
I would recommend this to a friendGreat Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this laptop! It has all the bells and whistles and it's awesome! I love the sleek design and size. It's not too heavy but light enough to keep with you when needed. I highly recommend this laptop!
I would recommend this to a friendBestBuy/Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer does everything I expected and more!
I would recommend this to a friendSamsung computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung computer amazing big and worth it highly recommend
I would recommend this to a friendAmazing product for an amazing price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product for this price. Touchscreen amazing, colors are great. Fold it and it turns to a pad. And what’s more, it includes S pen. Nothing else can be said.
I would recommend this to a friendProduct not so satisfying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as per the expectation. Connectivity, refresh rate is not up to the mark. Not so satisfied with the product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Sriram, thanks for taking the opportunity to review your Samsung Galaxy Book5 Pro 360. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your PC, however, we need more details regarding what may be occurring before we can do so. Please feel free to contact Support at your leisure if you would like any further assistance with troubleshooting your PC. Thank you for being a dedicated Samsung customer. - Debra
Wonderful computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it for my son who is going to college in the fall. He loves it. He loves the pen, the way it connects to his phone.
I would recommend this to a friendprice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it every day and the price is good for Quilty product
I would recommend this to a friendExtremely delicate screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! The screen is very fragile. I have had over 10 laptops through my professional career using them in a vehicle and in the field. I never broke one screen. This Samsung sits on our dining table when in use and is in a laptop bag when we are driving. The screen somehow got cracked, not sure how or when. I was told that the screen was due to abuse. If you buy this computer, treat it like when you buy eggs. I do love the computer just not the delicate screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day WilliamH, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Book5 Pro 360. We appreciate your candor as we work towards improving the functionality and durability of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! We recommend protecting your investments with protective cases and screen protectors, when available. If you would care to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend every one buy Samsung laptops working fast no any issues very comfortable and more memory
I would recommend this to a friendGreat device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel and function of this laptop. I am an Apple lover and never thought I’d get a Samsung, but this is simply wonderful and easy to use.
I would recommend this to a friendLaptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop. Using it for nursing school and plays well when I hop on Fortnite
I would recommend this to a friendSeeking for a response to my needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to install my Microsoft document, since I installed it in previous laptop I purchased and now changed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JustinA, thanks for reaching out about your Samsung Galaxy Book5 Pro 360. Smart Switch allows you to easily transfer contacts, photos, messages, and other types of files. You can even create a backup for your old files using your Windows PC or Mac, and then transfer or sync your data onto your new Galaxy phone or tablet. Please check out, "Transfer data to a new phone using Smart Switch for Windows or Mac" to learn more. If you have any questions or if you would like any further assistance, feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
Galaxy book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it, powerful and easy to use. Great for multitasking and schoolwork
I would recommend this to a friend
