Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 6560685
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Galaxy Buds FE Wireless Earbud Headphones for their great sound quality, comfortable fit, and long battery life. Many find the wireless connectivity reliable and appreciate the overall design. Some customers feel the volume could be louder and the Active Noise Cancellation could be improved. Overall, the earbuds are considered a good value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, Sound quality
Eh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound but the feeling of them in my little ear is awful, its like a sharp tooth inside the ear. I go with galaxy buds 2. INCREDIBLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for providing us with your honest feedback, Jane. We always love to hear from our customers. We noticed that you recently contacted us regarding the comfort of your Galaxy Buds FE. The in-box items for the Buds FE include the following: the Galaxy Buds FE, a charging case, two sets of wing tips (S/M, M/L - default sizes), three sets of ear tips (S, M - default size, L), a USB cable, and a quick start guide. You can adjust the wing tips to ensure a comfortable fit. If you have any further concerns or questions, please don't hesitate to contact our Support team.
My flight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to take on our flight to San Diego. It was a three our flight and wanted to watch a couple movies. They worked great. I highly recommend them.
I would recommend this to a friendComfortable fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm every happy with the product...especially the ease with which I was able to alter the fit for comfortable use.
I would recommend this to a friendOk buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good for being at home or office. They do fall off if your atart doing chores or jog. Sound from 1 -10 maybe a 7 doenst stop the noice around you .
No, I would not recommend this to a friendGreat ear buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these ear buds She says they work perfectly fine and are not bulky.
I would recommend this to a friendSamsung Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these earbuds for my wife. She loves them I just hope she takes care of them. I use to buy her some 20 dollar eat buds and tonight said..
I would recommend this to a friendSamsung Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was clear.,Comfortable and it doesn't slip out of your ear and the battery last the whole day
I would recommend this to a friendStill getting used to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New phone required wireless ear buds - still getting used to these. OK but folks I am calling sometimes have a hard time hearing me.
I would recommend this to a friendCould need improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for any type of person, i could be for a girl or a young boy, those earbuds does not fit in any ear
I would recommend this to a friendBrand response from Samsung
Posted .Hi there CarlosR, we appreciate your feedback on your Samsung Galaxy Buds FE. We know how valuable the ideal fit of your earbuds is to you for your longer use times and immersive audio experience. This device comes with additional wings and eartips to help you acheive the ideal fit you are seeking. Please, reach out to our team of experts if you did not receive these or you continue to experience frustrations with the fit of your earbuds. Thank you for being a Samsung customer. -Elizabeth
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a previous apple user and was stubborn about anything but apple products, but these are just the same but different appearance. Very happy.
I would recommend this to a friendThey're pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far theyre great. I usually have issues with earbuds falling out of my ear but i havent had that issue with these.
I would recommend this to a friendHappy Wife Happy Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally convinced my wife to let me buy these for her. Old saying, "Happy wife; happy life! Works for me
I would recommend this to a friend- Pros mentioned:Sound quality
Muffled for calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People complain they cannot hear me on calls. Great audio for listening.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Tstothers, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your Buds FE. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Samsung buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are decent for the price nothing to brag on though range is short and battery life not as good as some others
I would recommend this to a friendBrand response from Samsung
Posted .Hi there User377176, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. We would be happy to help you troubleshoot any aspect of your device that may not be operating as intended or expected. Without knowing what range or battery life your are experiencing we do have information available online to help you ensure your device functions the way it should and we have the Samsung Support Team to assist you if it is not for any reason. Bluetooth range connection can be affected by a variety of factors such as disruption from walls in your home or other barriers between your device and your buds. We also have an article on our website titled "All about your Samsung earbuds' battery life" as a good place to start if you believe you could enhance your experience with your device. Thank you for being a Samsung customer. -Elizabeth
Good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable for some time, they don’t easily fall out.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds work very well. I use while I vacuum and exercise. I have found them very useful.
I would recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Very clear noise reduction eat buds
I would recommend this to a friendNo title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing is very difficult to hear from,and battery life bad as well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JohnN, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing no or low volume and poor sound quality on one or both buds, it may be due to a few reasons. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your audio quality. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a treasured Samsung customer. - Debra
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent hearing aids, sometimes when I exercise they come out of my ear but they are amazing.
I would recommend this to a friendSpeaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While using them to talk on the phone you people can bearly hear you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DonaldG, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "How to wear your Samsung earbuds" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by reaching out to Support. Thanks for being a valued Samsung customer. - Debra