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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 5,941 reviews
  • Rated 5 out of 5 stars

    Galaxy buds 2 Pros are Chefs kiss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these head phones. I Bought the Galaxy buds 3 abs they just didn't fit right. They started to hurt my ears at ome point. But these bad boys right here, muah chefs kiss. These are everything i could ask for in a head phones. Sound quality amazing, noise canceling, amazing, and the go well with the S24 ultra. I love this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and ease of use and connecting to Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsungs best headphones cai t wait to try the buds pro 3 but these are amazing for the current price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that these ear buds are better than the bose ear buds that I owned. I love the noise canceling they are great for traveling. They cancel out all of the ambient noise around you. They are also very comfortable to wear for long periods of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but odd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come as a one size fits all and I am not sure if that's the right move. My previous buds had size options for the piece that inserts in the ear and these do not. It seems the old ones took less work to get the best sound position. However, once they are in the right spot the sound is much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Buds2 Pro True Wireless Earbud He

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife. They connect with no problem with her Samsung S22. She has small ear canals and they fit very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to go through headphones fast. So far these have lasted 3x as long as last pair. The case does not hold a charge as long as desired but the impact is minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a second Pair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Sadly I lost one of the headphones on the 1st pair that I purchased, so I went back to buy another. They may be pricey, byt are definitely worth it if you have a Galaxy series phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really good. Very comfortable (sometimes you forget they are there). Decent microphone. Battery life could be a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this the best earbug i buy it sound good i still have it work great recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear pud work perfect for me ,and the customers service at this store is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and I love that I can customize the touch controls on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sounds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of ear buds that provide you with the best sounds ever. I own a regular pair of samsung ear buds that give me good quality sounds but theae new pair are great. The noise cancelation is awesome and glad I got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound with amazing bass. A definite upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds, they work great. Stay in your ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling and active noise canceling. However, I can not keep them in my ear. Well, I was working out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Jose, thanks for reaching out to share your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We value your candor as we improve the functionality and performance of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." Let us know if you would like any further assistance afterward by contacting Support. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung ear buds 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bught these ear bud for my husband. He loves them. He loves his music and was always play is music on our tv so I couldn't watch my tv show. Now we are both happy. He is very happy with them. I may have lost him to music now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my buds pro2!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent! I love the in-ear detection and how clear the music sounds. Great job Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife because she wanted them. Researched sound quality and the reviews were good so figured why not? Once we got them and installed through the app found that there are many other features beyond just sound. They have a find my device locator, an alarm to help find them if lost, many accessibility features and sound settings, case and headset battery life percentage, firmware updates, just overall better than my already high expectations. They fit very well and have another size for the ear cover. They sense when they are both in your ears and have noise cancelation. Great headset, and I no longer feel bad about paying so much for a pair of ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get sound wonderful translation instantly. Great price

    I would recommend this to a friend