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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,941 reviews
  • Rated 5 out of 5 stars

    Great addition for a Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! So lightweight and easy to pair. Definitely a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are amazing. How the noise cancelling actually cancels out noise YOU hear OUTSIDE is pure Voodoo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro bds sound pro & cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound good app with eq. Bads do not like steam or sounaa will beep twice and shot down. No watter either. Remmember that. Samsung warranty service very slllowww. Be worn. Buy extended from best buy. It will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried every type of earbuds but this one exceeds all expectations. Truly one of the best earbuds i have ever got

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret this purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. The only upside is the excellent sound quality (while they are seated in the ear). Although three sizes of tips are provided, none prevent the requirement to constantly push the buds into the ear to prevent them from falling out. If you speak with them in, the jaw movement incrementally jacks them out of the ear in no time at all. Don't chew gum! The other downer is that I had to turn off touch controls due to having to push them back into my ear constantly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ralfroam, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    great earbuds 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product is you already own a samsung phone. Fits nice in ear. Fells solid and great features on the app

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Buds

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them!!! Excellent noise cancellation and Vibrant audio Definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, but not able to used noise cancelation with one earbud. Sound is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weak sauce

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, the size is good but NO noise cancelation. Not good for movies or being on the phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Scarsella, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a moment to review, "No, low, or poor audio quality on Samsung earbuds" for some helpful troubleshooting steps you can take on your own to help resolve what you may be experiencing with your Buds2 Pro. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    BEST FOR MY EARS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kove these things. Theyre smart. Water resistant and never fall out of my ear. I always buy these buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best that money can buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best on the market and I’ve tried other quality brand ear buds. These by far are the best.. compatible with android and iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Buds to these. I love that they are very easy to navigate. The only new feature i love is turning on/off background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has the best products. Great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for work or gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on battery easy to charge. I have been using them for work and at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite earbuds would never change from samsung Earbuds had these for awhile now and they have been abused and havent broke yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have been great! I love that the ear buds have two layers of wax protection making them easy to clean and protecting additionally from sweat during workouts. The only complaint I really have is the fit isnt 100% perfect, but they have mever fallen out, and when I go to adjust them I can easily hit the touch buttons and pause my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ones ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, especially the noise canceling option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome, but better fitting earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean they're really good in quality, the earbuds aspect could be better, but thats an general problem I have with all earbuds and perfecting fitting in my ear without falling. Sound quality and app use is amazing though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and sound is amazing. Only downside is during a workout the left bud slides out. I haved found an x-small silicon tip replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A Single Complaint. They Fit In My Ear Like A Thing Of Perfection.

    I would recommend this to a friend