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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,941 reviews
  • Rated 4 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fitting and good sounding product. Could be easier to place back in the case correctly after using but that would be my only negative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about almost a year. These are my 2nd pair because my other ones got stolen, I like the feel of the earbuds it fits in the ear just fine which is hard for me to find a good earbuds that fits just right, but one thing I noticed with this pair is that the its loosing the sound quality the right side sounds muffled and the noise cancelling hasnt worked that well recently but it could just be dying from heavy use. Overall I do like these headphones with all the features it holds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jacob, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the fit of the buds. We have a great article on our website to help you troubleshoot the right ear bud audio quality that you mentioned. The article titled "No, low, or poor audio quality on Samsung earbuds". You can also reach out to the Samsung Support Team for additional assistance if necessary. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Theyre quite the upgrade from the first generation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. Sound and quaility are amazing. I use them all day, everyday and hadnt have any issue with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but slips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones only issue is they almetimes fall out but thebquality of aound is amazing price wise its expensive i feel it should be 100 to 150 at most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift for Father's Day! loved it, uses it everywhere, perfect size and elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Galaxy! Would recommend for sure! Great sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Earbud, it fit in perfectly. I don't have to worry about losing my Earbuds while taking a walk, running or at the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds, but they don't fit well in small ears and constantly fall out. Aside from that, I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price. Delivers quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first higher dollar pair of headphones and they are great. Work great for phone calls also and people hear me very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not go Pro?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro versions of the ear buds are significantly better quality than the normal, a soft matte textured case, the inside is as matches and the earbuds are pleasant to touch with a good grip to them. The sound quality is consistently better, the non pro's are fine, the ANC is definitely smoother. Battery life is a decent amount of time as well. Highly Recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, google translate works great. Would def vuy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I have ever owned buy a long shot! My old Samsung buds finally died right before these were released. The sound and noise canceling are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, I lost the extra silicone tips and had to order more off Amazon. They are a little loose in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear perception and sound depth, eady to install. Great blocking of surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Comfort, Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are incredibly comfortable with awesome sound quality. The noise cancelling qualities are great too. You can leave them in your ears without sound if you just want to insulate from noisy surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy !!! fantastic it’s amazing sounds I'm recommending buy it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Clear sound and nice fit. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Lost my other pair and just had to replace.

    I would recommend this to a friend