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Customer reviews

Rating 4.6 out of 5 stars with 5941 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,941 reviews
  • Rated 5 out of 5 stars

    The best birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for my husband. He is a chef and the noises in the back of his kitchen when we talk are uncomfortable. With these earbuds he no longer hears those uncomfortable outside sounds and we can speak clearly. I love that I gave him this gift, because on the other hand I also benefit from it because my ears don't have to listen to the sound of the dishes and kitchen utensils when I talk to him. And once again thanks to Best Buy for their excellent technical support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a replacement pair my first ones got stolen. I did not look at any other brand. I knew i wanted the same kind. They are the best and fit well in my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they are just ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    idk one went crazy but they are ok. but these for some reason are easy to lose. buy on sale.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Parker, thanks for taking the time to review your experience using the Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a few years to justify this purchase. I couldn't see the price tag. Am i ever so glad i treated myself! They're definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Definitely improved from buds 2. Cant wait to try buds 3 pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome product. I am using last 2 years, sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest product great price i don't think there's anything wrong on this refurbished galaxi 2

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good in that they tell you how much charge they contain. And the box charges them. However, they keep cutting in and out. I've tried several pads to make them fit well in my ear and they don't fit well. If I move my head and the buds move they will cut the sound off or go to a poor sound quality. I like Samsung products but I would not buy these buds again. I don't recommend them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rhett, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any aspect of your device that is causing frustration. We have two articles we think will be especially helpful to you titled "Galaxy Buds disconnect from phone often" and "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, you can always reach out to the Samsung Support Team for any additional assistance or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Love the locating app so i can see where theyre at 24/7. Great noise cancelling and active listening features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great samsung product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had issues with other earbud brands not charging or with quality. Out of the bunch I've tried, these are by far the best overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senpai papi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones they are the best for what they need to be I’m exited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds Lifestyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd Purchase. 1st were stolen! Works great easy to pair and sound clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and fit is better than most earphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good listner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small. Putting them in (may press the off button), or taking them out (trying to grip them) be a little hassle. But overall they have been pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. This is my 3td pair and i am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mom, after I got a pair. We love them! Sound is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are sleek and have pristine sound quality, the noise cancellation works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too big for me. Sounds great though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but they were too big for my ears... Sadly I'm still waiting on my refund so I can get a different pair. I wish they'd hurry up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These made a great gift for a loved one, there have been no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fit and Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these headphones way more then the beans ones. It fits more and the customizable ear tips actuallly fit my ear surprisngly

    I would recommend this to a friend