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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5897 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 5,897 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my buds +. I wanted some with active noise canceling. I use the at the gym,cutting grass and streaming on my tablet. At the gym the buds are very secure in my ears and cuts out all background noise. The real test was my grass cutting. They worked like a charm. The lawnmower was barely heard as well as weed trimmer,blower and edger,which are all gas powered. The sound of the buds is very clear and the best I have heard from any other buds I had. Just make sure you try all the ear pieces to get best fit. If you use the wearable app do the fit test to make sure you have them in proper. Making and receiving calls are very clear. So far they are a great buy. They are a little pricey but not much different then other high end buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to use, long battery life, long play time. These are great, comfortable earbuds. The soi d quality is fantastic and the long play time is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Buds pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation, not quite as good ambient noise or noise cancelation as the buds 2, but they fit well, still have better noise cancellation than several other ear buds ive tried.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great update/upgrade from Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sound is clear and I find the bass to be nice. Fits in the ear and is very secure. Do not have a samsung phone so haven't used any of the spatial sound features. If you can get them below $150 they're a great set of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my 3rd pair. LOVE these headphones quality is good, battery life is good, and the sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a lot of good quality earbuds over the years. These are by far the most comfortable to wear for long periods of time and have excellent audio quality. I have had no issues with the bluetooth connection dropping or any audio issues unlike some previous Jabra earbuds I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and they stay in your ear comfortably the noise canceling works very well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Rocking ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ear bud's. They don't fall out and completely comfortable. Awesome battery life as well. The Noise cancellation is next level.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Favorite buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, they also sound really good. My favorite wireless earbuds so far. Battery life is satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Wireless Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best wireless headphones I've ever used. They pair perfectly with my S24 Ultra and have incredible sound fidelity. When tested against high quality, wired headphones with an external pro level DAC (digital audio converter), I preferred the sound of the Samsung Buds. Nice bass, smooth treble. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. They are so comfortable you forget you have them in. The charge lasts for a very long time. I recommend these to anyone looking for earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Upgraded Sound Quality - Not for Workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: Decent Noise Cancellation, Good Fidelity of Lows, Mid, Highs on Music (as long as seal is good), Lightweight with no fatigue in ears after long periods. The Bad: Not for activity as they loosen up easily in your ears, which degrades the base significantly. During workouts I have to frequently push back in or they eventually fall out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Thomas, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We value your thoughts as we strive to improve the functionality and performance of our product line. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being an unwavering Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these not for almost a month. And the better life is great. I listen to audio books at work and spend about 7 hours plus each day with these buds. The sound is crsip and very clear and they have bass for the size. My ears don't get sore what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    "Immersive Sound, Effortless Style: My Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds2 Pro are a game-changer for my daily routine. From the moment I popped them in, the snug fit and sleek design made me forget I was even wearing earbuds. The active noise cancellation transported me to a realm of uninterrupted music bliss, creating a personal audio haven. Navigating through playlists and adjusting settings with just a touch felt intuitive, giving me full control effortlessly.They've become an essential part of my tech arsenal, delivering on both style and substance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good. The sound is great. The battery is no complaints. I can wear one at a time. The only downfall is that if you are reading subverting crunchy, the volume will either go up or down on you. So they are pretty sensitive

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it fits well and it has great sound quality. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are still my daily go to and I have no plans to replace them anytime soon. The sound quality is phenomenal and they are durable. They have an active noise cancellation mode as well as , passive, and speaking mode where you can have clean audio pass through. I like the touch settings that are customizable on the app. The battery life is unrivaled and most times I do not even have to worry if they are charged and I grab and go.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds, sound quality is really good, they fit well in the ear. Best buds Ive had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound.Great battery life.ANC could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound so far(been breaking them in for last 3 weeks). Only complaint, I feel ANC could be better. Compared to a competitor's earbuds that had far better ANC, l did not hear the drone from the plane during a long flight using competitor's earbuds, but the Galaxy Buds2 Pro did not block out the drone, just people's conversations seemed to be blocked out. Speaking of a long flight, the Galaxy Buds2 Pro battery life lasted about 4 hours with ANC on and volume at moderate level to overcome drone of plane. Competitor's earbuds lasted about 1.5 hours at lower volume and ANC on during same flight. Mobile device paired to both sets of earbuds is a Galaxy S23 Ultra

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio, great comfort, really impressive noise cancelling, and the battery lasts me as long as I need it.

    I would recommend this to a friend