Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $195.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5897 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,897 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. They fit my ears perfect. I love them. This my third pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent product.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, These headphones are really good, the battery lats up to 8 hours before putting it back in the case and they get full battery in less than an hour. They are easy to use and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds 2 pro perfect fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds 2 pro are perfect fit. They provide a high quality sound and the best noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Buy with gift cards or with protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this. The noise cancelling is great, the fit is ok, but the sound in the right side is already weak. The main purpose of these - using them for workouts - doesnt feel like they will survive you sweating on them, not to mention more strenuois environments. I got geek squad protection because i dont expect them to last. The cost isnt worth it and if i didnt have a gift card for best buy + an android phone i would not recommend these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Muhau, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro are designed to be sweat-resistant, with an IPX7 rating. This means that they can withstand submersion in up to 1 meter of fresh water, for up to 30 minutes. It makes them suitable for workouts and other activities where you might sweat. However, it's still recommended to dry them thoroughly after use, especially if exposed to non-freshwater like saltwater or pool water. Take a look at, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your audio quality. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality and noise canceling. They are some of the most comfortable in ear option that I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are one of the best out there. The bass & trebbile is great. They get very loud! Noise cancelling works great if your trying to ignore sounds around you. Noise passthrough volume is perfect when you want to hear around you while listening to any audio. Battery life is around 3 hours of constant use, but it's expected with such small earbuds. I do not regret my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome. Ear fit is good as well! Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I love the noise cancellation and the long battery life. Once you get the right earpiece attachment it fits perfectly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable with good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and a good fit. Comfortable for all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original pros and loved them so much. Unfortunately they were misplaced. I do not loce the fit as much (shape is a little different), but if you didn't own the previous ones you wouldn't know the difference. The battery life isn't as good, but again, just remember to charge it. Sound is still incredible! I love an in ear that I can even wear on the mower and still hear!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and fit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, noise canceling works well. Fit good in the ears. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    All My Galaxy Buds Complaints Have Been Fixed!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy these because of a bad experience with the non pro Buds 2. However, these are 100x improved over the old design. These do not fall out of my ears, while the older Buds 2 would fall out just sitting at my desk. The sound quality is great. Noise cancellation is nice to have. Tap gestures are good. I'm proud of Samsung for allowing it to work with the Google Assistant instead of forcing me to use Bixby. If you're reading this Samsung, I would even use your beloved Bixby if it would allow me to send text messages through Google Messages.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for galaxy phones sound really good easy to use. I can put them on and off easy once paired with my phone. And you dont have to take them off during conversations. They charge in the holder so the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Abel's pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear pods is one of the best choice i have made on buying headphones. They're all about comfort, nice sound, and affordable. I recommend you consider investing into a pair. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best purchase I’ve made in a while

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! I've tried many different brands and i can never get a good fit, but these feel like they were made just for me. They are secure at all times and i dont have to worry about them falling out and losing them. The noise cancelling is an absolute dream, a total game changer! I can block out the world and bring the world back with the tap of a button. The 360 sound quality is next level and allows me to lose myself in the music. Overall best purchase made in a long time, and i would 100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product connects fast and i love the crystal clear sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but good product.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing, and are very comfortable the only thing i can say is that they are a little expensive, but overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can't be happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked these up and very happy with them. I bought the white one due to the fact I kept losing my black earbuds. Quality is better an expected. Love the Active Noise Canceling. Will definitely be using these every day. Almost forgot to mention how comfortable and light they feel and also how easy it was to connect to my Samsung Z Fold.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for hitting the gym noise canceling is great for keeping you locked in with your music. Buds stay secure in ear no matter how vigorous your workout. Samsung abandoning this iconic design for a knockoff earpod look is an embarrassment

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    If you have a Samsung phone, get these!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up/link up. Great sound and sound dampening. Stays in during run and work out. Nice to have the ear fit adapters but I didn't actually need them. Charging case holds the charge well. I probably don't need to charge the case but twice weekly, I do so I know where to find them!

    I would recommend this to a friend