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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5940 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,940 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than the previous version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds. I prefer Samsung over any other true wireless buds because it plays so well with the rest of my Samsung gear. I also like the fact that you can use only one bud at a time keeping the other ear open, especially good for those who need to be aware of their surroundings while listening. Although, these do have an ambient noise mode which in some cases might amplify the sounds around you. Overall pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing good sound Very light weight Good battery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Airbuds :) Ita confy And has a good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Don't stay in ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit well in my ears at all. I tried foam tips to and they still would not stay in my ear. They do sound great though. I ended up just buying airpods instead and those fit perfectly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Dylan, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung Galaxy earbuds." Let us know if you have additional feedback for us or if you would like any further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    galaxy buds 2 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased so far, good sound and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and bass. Facing little issues with long term usage as it starts hurting thr ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best earbuds ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, very comfortable and easy to pair, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blown away by the sound quality !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've owned to date. Previous headphones include, Sennheiser HD 650, HD 58x, HifiMan 4xx (all powered by a schitt stack or ifi hip dac 2), Sony Wh-1000xm3, and Sony Wf-1000xm4 and these Galaxy Buds 2 Pro beat them all out with the type of music I listen to which includes mostly EDM style music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 1st gen galaxy buds. And its quite the improvment. I also couldn't turn down the deal i bought them for. Best headphones ive bought yet. I cant wait for the next gen buds to come out this year. I cant imagine how they could get even better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great Sound & Fit with the same Allergic Issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try this once again since Galaxy Buds Pro give me Ear Infection. Audio is great & Comfort is excellent, but after 4 days I started to have some pain on my ears. If you had problems with the first pro don't lose your time with this. Now I'm using Sony Linkbuds S have great audio, better fit and LDAC is a plus...If you get the deal of the $149.99 for the S TAKE IT!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I wasn't sure about it at first especially because it is a little bit pricey but I'm very glad that I got them great sound quality works well with voice commands I also love the fact that I can control it with my watch instead of just using the touch

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Unnatural Ambient Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm into Samsung w/ Phone, TV, Bluray player & Earbuds but with this model didn't like the Ambient sound. It's unnatural, with mic picking up lots of external sound that make me out of focus on the conversation. Size, price, sound quality & other features were great. I rather go with the pricey Sony wf-1000xm4 or keep my Buds Live instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and Bluetooth is great. Worth the cost and hold up well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a gift and my mom definitely loves it .she says the sound is so clear !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Galaxy buds 2 and this ones. The buds 2 hurt my ear. These ones are smaller and they don't hurt the ears. Battery life is amazing. Love the matte finish

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy buds 2 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy buds 2 Pro I love the sound quality and the noise cancellation but the one problem I have is when you're there's moisture in your ear they slide out a lot hard to keep them in to keep them in your ear you have to buy accessories so they can stay in your ear which is a problem but other than that they're good on sound and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    High quality from samsung as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds, exactly what I expect samsung to produce. However the only issue i have is that sometimes it bugs out and will go into noise cancelling in one ear and not the other. Easy fix to just turn it off and on but still. Make sure you keep your tips! I have to use two different sizes for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, perfect fit! It's definitely an upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling good battery life quick to charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!………………………………………………………………………..,,,,,,,,,,,,,,,,,

    I would recommend this to a friend