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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5902 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 5,902 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great depth of sound and nice bass tones, surprising for earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair for a Samsung phone.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Sound quality is great. Perfect pair for a Samsung device. I haven't used them with anything but a galaxy device. Super easy to use. I replaced my pixel buds with these as the sound quality is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is amazing , the connection and noise cancellation is perfect

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    I wouldn't buy them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, especially when using an iPhone. Some functions don’t work properly — for example, I can’t skip songs using the touch controls, and they don’t automatically sync when connecting to the phone. Overall, not the best experience outside the Samsung ecosystem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey User316862, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. Check out, "How to connect your Galaxy Buds" if you would like to learn more. If you would like further assistance afterward, please do not hesitate to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very light weight and comfortable and long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but two flaws.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good buds, but for some reason after less than one year just one of the earbuds drains battery faster than the other and there's a problem where simply pressing on it a certain way causes them to screech. I literally can't wear them when I try to sleep as a result because just turning my head around on the pillow when trying to use them for noise cancelling makes an infernal noise every time. I tried cleaning the ports like all the reddit posts said and it still happens. So I think it's just a flaw with the buds. Decided to try the Bose Ultra nose cancelling for my next purchase and keeping these around as a backup pair for when they lose charge. The battery pack survived going through the wash today too at least!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Pods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. I Wear them all the time listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice sound and quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nice with my s23 Ultra. Fit nicely and sound very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 1st gen galaxy buds. And its quite the improvment. I also couldn't turn down the deal i bought them for. Best headphones ive bought yet. I cant wait for the next gen buds to come out this year. I cant imagine how they could get even better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Ear bud 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Fits in my ear perfectly and sound is crisp

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I wasn't sure about it at first especially because it is a little bit pricey but I'm very glad that I got them great sound quality works well with voice commands I also love the fact that I can control it with my watch instead of just using the touch

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound and ear fit. Connected easily

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great pair of buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery and convenience. Perfect pair for my Galaxy Z Fold 4

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    These are awesome!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and phenomenal sound!! Samsung really did a good job with these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection and great value for the price!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, comfortable with good sound and customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service and very fast pick-ups. The kid at the pick-up was very polite and even helped me set them up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and great fit. Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more losses

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I don't have to worry about them falling out of ny ear. The sound quality is very good. They are very comfortable and the price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing good sound Very light weight Good battery

    I would recommend this to a friend