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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5940 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the Galaxy Buds2 Pro for their excellent sound quality, comfortable fit, and impressive battery life. Many also appreciate the available colors and seamless connectivity. Some customers have noted concerns regarding the sensitivity of the touch controls, the price point, and the strength of the active noise cancellation. A few users also feel the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,940 reviews
  • Rated 5 out of 5 stars

    Impressive quality sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my Samsung live earbuds and the difference is night and day. The audio/sound quality is so immersive and the toned are deep and clear. I don't leave reviews but these are worth taking the time to let everyone know how amazing these are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite, I use them daily love the sound and noise cancelation. My favorite ear buds ive owned to date. They link up so fast to my galaxy 23 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfecty and does not fall out, no muffled sounds at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what I needed. I am in training for a new job that requires a fair amount of online training. These do a really nice job of canceling noise, allowing me to maintain my focus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelation, fits perfectly, and great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not a bad set of buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a little biased when it comes to Samsung products. But I will say the Galaxy buds2 pro are in my book just ok. I purchased these buds to replace/update my 1st gen buds. I do like the added features, but the noise canceling could be better. People I speak to while using the phone can hear 90% of the background noise, and sometimes they can't hear me at all over the background noise. Music tones are ok, but i need to remember these are buds, not over the ear headphones. So songs with deep bass lose some of the tones. But over all a good set. I will say the ambient controls are easy to use, and allow a good amount of background noise in while listening to music so you can be aware of your surroundings. 4 out of 5 stars only because of the lack of noise canceling abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fantastic. Clear sound and blocks outside noise well. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb a need if you have children..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about these lil life savers. This is my 2nd set. I lost one of my 1st set and thought I'll be ok..2 days later I bought this set. I use these at the trampoline park when I'm trying to study while my kid plays. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless headphones I have use them for 3 year now still in good condition and still loud when you keep them good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for long walks indoors or outdoors. Great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using the Samsung Galaxy Buds Live for a while, thinking I was getting the bestsound/noise cancelation for the money... boy was I wrong. Are the Pro 2's more expensive -- yes. Are they worth every freaking penny? An enthusiastic YES!!! Superior noise cancelation and quick transfer between other Samsung devices. A very happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds ive ever purchased. If youre shopping around for a pair, stop now and buy these. You wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, love the matt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable in your ears. I Love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, I really do. I love the features on them that lowers the music whenever i speak and i can hear clearly what the person is saying. Then after seconds thr volume of the music goes to normal. Would be 5 stars if that feature would be possible with one earbud but, its not!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I use these at work every day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great and have wonderful sound quality, but they do take a bit to feel more comfortable in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the noise canceling especially when I am doing loud projects like mowing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good is all i have to say. Its comfy and better than the first pair they made. Sometimes i would loose audio for 5 to 10 seconds. Don't know why. Could be my phone or it could be trying to pick up other audio. Overall i like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds sounds great but battery doesn't last long. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound and is very comfortable in your ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery Life Limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good noise cancelling, small case and low profile in ear buds. BUT..... poor battery time between charging. unable to get more than 3 and a half hours before the beeping starts. The earbuds have been charged a minimum of ten times. The case has been recharged at least three times. The earbuds are rated for five hours with noise cancellation. That is a minimum acceptable time between charges. The earbuds are small, so the battery is small but who can tolerate such a limited power cycle? Plan to return earbuds as defective.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GaryO, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you with the battery of your device. We have an article available online titled "All about your Samsung earbuds’ battery life". You can also work directly with the Samsung Support Team for additional assistance if necessary and to review all options available for a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung