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Customer reviews

Rating 4.5 out of 5 stars with 804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 804 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    The perfect laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent lighting fast lightweight and very durable! I recommend this for all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this item is very good, both in quality and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully Red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beautiful Red color. I love the color and the brightness of the screen. I love how I can use it as a computer and a tablet if I need to. I love the light keys when it is dark. If you are use to a USB port, it has none. I did not know that when I bought it, but it was cool, I got an adapter and it is awesome. I love the clearness of the screen and how bright that it looks. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it connects to my phone! Fast, love the color, key backlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Art

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello there,this is my first time to review, I decided to do it because it's really worth to buy this amazing book lap,Good quality, high performance, easy to use, great for students to do projects, the best in everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Room at St Paul UMC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have set up our Computer Room at St Paul UMC in Newton NC, the test run was great, now we preparing for students to start using them for their homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what we were looking for. The size makes it very east to transport it and use it anywhere. The touchscreen and backlit keys are nice. The screen folds back to use it in tablet mode. We will be buying another one shortly for my son for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer ans very useful in many ways if your unsure of getting it get because its a very good computer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts long like it says very slim bends back like a tablet it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    great for everyday use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for every day use and i love the fact that its a touch screen works great and would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great, but having body issues.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chrome Book has worked great. The back of the display has started to pop off (see photo). Overall battery life is great and nice display.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lite, keyboard anf touch screen are amazing. Love how easily my mouse was to set up and it also charges on the same c-type charger as my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this a lot thank you for the good work. I would love to recommend people

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Working smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched with my expectations. Excellent color and working smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Chrome notebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its nice . Good battery and fast and when you open it it turns on by it self

    I would recommend this to a friend
  • Pros mentioned:
    Screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    beautiful QLED screen for work and play

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Chromebook 2 has a beautiful design and is built with premium materials. It is very light weight, and ultra thin. I forget I have it in my book bag sometimes. It doesn't weigh much and is very easy to bring along with me everywhere I go. The hinges are very strong and can rotate all the way back so you can use the Chromebook in "tent mode" and tablet mode. The keyboard is pretty quiet and feels nice to type on even though there isn't much travel. My only complaint about the design of the Chromebook is the touchpad and that the speaker grills are on the bottom of it. I wish the touchpad was a little bigger and more responsive and accurate. It isn't terrible, but it could be better. It has two usb-c ports, a headphone jack and a micro SD card slot. I wish it was a full size SD card slot but I'll take the micro SD over not having one at all. You could use it to expand your storage for apps and photos. Samsung's QLED technology is in this screen, and it is beautiful and vibrant. Even at 100% brightness, blacks are very dark and contrast and color saturation is excellent. It makes for a great viewing experience. Viewing angles are very good and the screen does a very good job at handling reflections. It is also touch capable and I believe you can use a universal USI stylus with it. It doesn't come included this time, but you can find one for $50 or less. Samsung has included a pre-amp and premium speakers with this chrome book. I do wish the speakers were on the top or the sides of the machine though because they do muffle a bit when you have it set on your lap or a table. That being said, sound quality of the speakers is still very good. They get loud and have a full and clear sound. I wish they had a little more bass, but they get the job done and I enjoy watching videos and playing games with it. This Chromebook has quickly become my favorite machine for playing Google Stadia and watching Youtube, Netflix and Anime. Samsung claims that you can get upto 13 hours of battery with this Chromebook but I had to plug it to charge it after about 8 hours of heavy use. I prefer to keep the brightness and volume near Max though so your usage will vary. All in All, Samsung has hit a sweet spot with this Chromebook. The intel I3 makes everything boot up quick while sipping power to allow you to work and play all day. Would I recommend this to a friend? Yes. Especially if you can get all your work done in google chrome.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Screen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Chromebook worth owning? Yes!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only my second time using a Chromebook, which uses ChromeOS, and must start by saying this is not a Chromebook or Chromebox you have used before. Included in the packaging, is the Chromebook a USB C charger and detachable USB C Cord, and the Warranty/Ownership Manuals. I should note that this review covers the use and ownership of the Intel i3 Processor model and not the Celeron based unit. Unpacking is straightforward, with minimal packaging and the normal amount of peel off plastic. The Chromebook will welcome you with a beautiful red casing, which has a metallic like look and feel, a 13-inch touch capable screen, a built-in webcam, and a well sized backlit keyboard. On the right-hand side, you will find the power button with LED indicator (charging/power indicator) and a USB C port, while on the left-hand side you will find a volume button, a headphone jack, a MicroSD card slot, and another USB C port. I should point out that both ports allow for use with the included USB C charger, so you do not need to guess which port to plug in to. I am not sure if that is a standard feature in USB C compatible laptops but found this to be a small detail which took the anxiety out of charging the device. While this does advertise 128 GB storage, you should remember that approx. 20 GB is used for the OS. If you have used an Android based phone, you’ll find that most apps are available for use/install on the Google Play store. There was a quick system update after first power up, followed by a setup process with my Google (Gmail) account used for account setup and login. You can add more than one (1) user to the Chromebook, so if you are purchasing this for more than one user, you’re in luck! Apparently, you can have a much quicker setup if you use an Android phone with your Google account. If you’re afraid of space, simply pop in a MicroSD card and format as needed. I installed a 32 GB MicroSD, which was immediately recognized by the device, and was easily able to store apps and files. With the included Wi-Fi 6 capable hardware, and a compatible router or mesh network system, you’ll see quick speeds, and even quicker in-network speeds. I was impressed by the chromeOS’s ability to add a network mapped drive in Settings to access files on my local network server. This saved me the time of having to figure out a Google Drive connection or use an external thumb drive to facilitate any file access or transfer issues. In network speeds easily exceeded 500 Mbps and higher depending on file size. Internet speeds are also near ISP provided speeds with my mesh network (Wi-Fi 6 capable network), when running speed tests in the browser or using one of the more popular speed apps. Accessing websites using the included Google Chrome browser delivers the desktop like experience you’re used to seeing on any other laptop or desktop with the app. The browser quickly synced with my saved bookmarks and passwords with my Google account, and all my extensions installed automatically. This allowed me to use the Chromebook immediately after setup and updating. You may need to confirm some settings, but ultimately found this to be painless. Most tasks with Google apps are done within Chrome browser, even when launching the Google Apps shortcuts. Apps found on the Google Play store install in a similar way, and my only real annoyance is the lack of apps designed for use on a Chromebook, with a much larger desktop space. You will see apps sized the same way as the mobile app, and function essentially the same as any Android app you’re used to. The i3 processor ensures apps and browsing is snappy. I did not find any slow down of the apps being used, or when browsing websites with the chrome browser. Faster Wi-Fi also ensured that any cloud-based documents stored on my network server or on Google Drive were quickly synced, accessed, and updated. Switching to tablet mode is as easy as flipping the screen around. You can also position the screen to allow for the Chromebook to stand the screen up in landscape or portrait mode. The screen orients itself based on how it is being held or positioned, and the touchscreen is responsive. The keyboard does automatically disable, so you do not need to worry about accidentally tapping a key when holding. If you are using an external keyboard/mouse, those will continue to function normally, with the mouse icon only showing up during mouse movement. Having an iPad Pro, I am already used to a large area screen, but was surprised with the speed on the Chromebook. The tablet use does not feel like an afterthought, and I found myself using the device mostly in tablet mode after about a day. The QLED screen is vivid and clear and is probably one of the best monitors I have seen attached to a laptop since the IPS display technology launched. While the Samsung Galaxy Chromebook 2 supports and has a native 1920x1080 screen, you will find the size scaled down to allow for larger text. You can easily set the display to the native 1080 HD resolution, and you will notice text scale down because of the larger display area. Watching HD content on my various streaming apps were displayed in full HD with beautiful color. You can tell Samsung spent some time getting the screen right for production and did not lose sight of the 2-in-1 concept with a subpar monitor. Where this does not shine is the built-in camera. It is less than a megapixel, with pictures and video looking a bit grainy and out of focus. It was the only part of this entire product that fell short of expectations. This is likely due to the smaller bezel space in the design. However, given the advancement in digital camera sensors and millions of mobile devices with cameras, you would think the picture quality would be better. For casual use, this might be OK, but given that I was going to use this for some web calls at work, it felt low quality. Given the increasing reliance on remote work, you may want to invest in an external webcam, or use your phone. I guarantee the picture quality is better. If you have used Chrome to browse your favorite websites and are used to using the Google suite of apps with Google Drive, you are in for a treat! The Chromebook is fast, allows for some expansion using the MicroSD slot, and is easy to use. If you have never used a Chromebook, get used to a keyboard shortcut for Caps lock, and be blown away with the performance of this little laptop. Overall, the Samsung Galaxy 2 surpassed my expectations and has changed my opinion of ChromeOS for everyday use. Finally, a Chromebook worth owning!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Screen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Exceptionally well-executed/full-featured 2-in-1!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked in the IT business since 1993 and built my own PCs since Win 95. At home, we have 2 custom Windows gaming rigs, 2 OEM Windows tower PCs, a Windows AIO set up for quarantine home-schooling, two Windows gaming laptops, a Samsung Galaxy TabPro S Windows tablet, a Microsoft Surface Pro for work, and 4 iPads of varying sizes and generations. Yet in all this time and with all those boxes and wires lying around (and all those that came before), I never had the occasion to try a Chromebook. I've read about all the benefits--ease of use, portability of the computing experience, small form factors, monster battery life, etc. etc.--so I was always curious. And quite frankly, I don't garner as much excitement or satisfaction from troubleshooting Windows issues as I used to (I'm the IT support for my extended family). But with a job change on the horizon, and knowing I'll still want something ultra-portable for work connectivity, I decided to see if a Chromebook could hold its own against the nearly 3 decades of experience I've built around the MS Windows platform (and maybe even give Apple a run for its money). Sooooooo??? Does the Samsung Galaxy Chromebook 2 offer a competent and compelling ultra-portable computing experience in its own right, or one that compares favorably to either Windows or an iPad? I'm happy (and pleasantly surprised) to report that the answer is YES. Anyone looking at a pricier Chromebook like this one is probably already familiar with Chrome OS, so I won't spend a lot of time reviewing Chrome per se, other than to say that the computing experience seems a pretty intuitive blend of Apple's (or Android's) app-centric user-experience with the familiar trappings of pointing, clicking, mousing, gesturing, and a pretty "Windows-like" desktop and file management UI. As this tablet is clearly designed as a connectivity and media/information access and consumption device (i.e. you won't be doing any hardcore gaming or 3D image rendering here), I found the Chromebook 2 to be an enjoyable, simple, and extremely well-designed piece of hardware that required virtually no instructions or references to pick up and start using with confidence. But having never used a Chromebook before, I was unprepared for just *how* simple and responsive this kind of appliance can be thanks to its relative simplicity. For example, initial boot-up was less than 4 seconds (even with one of the fastest NVMe 4.0 Gen4 SSDs in my new gaming rig, I've never had Windows start up that fast!) and the UI instantly resumed even before I finished opening the lid--WOW! For grins, I put the Chromebook 2 into developer mode to simulate an OS failure, then used Chrome's restoration utility to format an external SD card for recovery. I hit power, plugged the SD card to the side card reader, and in less than 4 minutes, not only was my entire Chromebook restored, but all the apps I had previously downloaded were reinstalled. Having reset and reinstalled Windows more times than I can possibly count, I can't tell you what a [pleasant] shock it was to finish a complete system restoration in less time than it took me to grab a soda from the fridge. Still, Samsung can't take all the credit for my positive experience...those props belong Google for taking the Chrome OS MILES beyond what it used to be. So what about the tablet itself...is it worth the bank you're paying for the experience it provides? Honestly, I think it is, and I've got a lot of competition to judge it against just in my own household. Let's start with the basics--the color is definitely an acquired taste (there are a few more orange undertones than I like in my reds), but it's a nice departure from the sea of silver, black and grey that typifies much of the portable computing market. Construction feels solid; it's an ultra-portable, but it's not flimsy or so thin that I'm concerned I'm going to snap it in two tossing into an overnight bag or backpack. And though it's definitely a small 2-in-1, it's actually the largest of the bunch (by only a SLIGHT margin) I have on hand for comparison, which means it was the MOST comfortable for typing/navigating without adding a ton of extra bulk or weight. Ports and physical controls are definitely serviceable for a unit of this size; there are two USB-C ports, one on each side, a volume rocker, 3.5mm stereo jack, microSD card slot, and a physical power button. It's got a pretty beefy 2.1Ghz i3 CPU and 8GB of RAM, putting performance under the hood on par with competing Windows ultra-portables, and at 128GB, there's ample storage capacity to handle loads of videos, pictures, or apps. There is a VERY tiny webcam lens in the middle of the top bezel with a small blue LED that thoughtfully illuminates when the camera is active. Picture quality is okay and provides for a 0.9 megapixel 16:9 photo image or 720p video...it's fine for Zoom or Teams in a pinch, but that's about all. The bottom features a thin strip of venting holes (though I never noticed the unit heating up in my lap), two smaller vented cutouts for the speakers, and color-coordinated bumpers for setting the Chromebook on flat surfaces without concern for damaging the finish. To keep the competition/comparison to devices of like-purposes and design (i.e. I didn't bother pulling out my two gaming laptops for comparison), I lined up the Chromebook 2 against a new iPad with a Logitech keyboard case, an MS Surface Pro, and Samsung's Galaxy TabPro S in the photos below. The Chromebook 2 features the roomiest and most solid-feeling keyboard of the bunch; the spacing between the keys made typing faster and more accurate than the relatively cramped keyboard on the iPad, and less error-prone than using the adjoining keys on the Galaxy TabPro S. The keyboard is backlit, but intelligently so--I imagine there are probably controls to personalize lighting I haven't found yet, but the default setting turns up the keyboard back-lighting when ambient lights gets low--nice. You can see that the tablet portion of the Chromebook 2 is captive to the keyboard so you can't disconnect it to use on its own, but the thickness of the Chromebook 2 matches that of the Galaxy TabPro S and the Surface pro with the keyboard covers attached. However, the Chromebook 2's design allows you to angle the screen any way you'd like without needing a kickstand--it was SO refreshing to browse the Net and compose an e-mail without needing a screen prop or having to reorient myself to the screen rather than the other way around. And of course, you can fold the keyboard completely behind the screen if you want to go full-on tablet mode and operate the Chromebook via touch-screen interface. Speaking of the screen--this might not be a top-of-the-line OLED display, but Samsung seems to know what it's doing with QLEDs...the display is simply wonderful, easily the brightest and best of the bunch I have for comparison's sake. The colors are richer and the bezel is smaller which made watching videos that much more enjoyable simply because there was more screen real estate to enjoy. Sharp off-angle viewing doesn't seem to suffer much at all which is one of the first things my wife noticed when I started testing it out, i.e. "Hey, that's going to be perfect for watching movies when we travel." The speakers manage to get pretty loud for an ultra-portable; I was able to hear my Netflix streams outside the room without any distortion or loss of clarity. Next came a test of battery life. I set Netflix to auto-binge and managed just a hair under 8 hours of constant video playback at 3/4 brightness and 50% volume; that's outstanding longevity for active video streaming via WiFi on a screen of this size. I would imagine the Chromebook 2 might actually come close to Samsung's purported 13-hour battery runtime if you varied your usage; a full battery recharge from shutdown took about 2-2.5 hours with the included adapter. WiFi performance was excellent; I have an ASUS AX11000 WiFi 6 router two rooms away and 400Mbps from my ISP; the Chromebook 2 tested at 408Mbps up to three rooms away before throughput started dropping. As I said up front, this Chromebook 2 ended up being quite a surprise and is seemingly VERY well appointed for the tasks it was designed for. I don't know how well it improves on the previous Galaxy Chromebook, and having no real basis of comparison, I don't really know how well it holds up against other Chromebooks in its class. But as someone intimately familiar with the MS and Apple UIs and ecosystems, I can say with surety that this ultra-portable more than holds its own against the competition. We'll be keeping this one for work when I jettison the Surface Pro--I can't think of a better endorsement than that. DEFINITELY RECOMMENDED!

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 3 out of 5 stars

    Beautiful BUT Impractical

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Realized how important of port A and fingerprints scanner Unlock by phone ? not for me cause I always keep my Bluetooth off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fast
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Incredible laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great option if you're looking for something on the lower end of the price spectrum as it's a Chromebook. Be aware that Chromebooks have their own operating system different from Mac and PC therefore different compatibility features. For example, these aren't Windows compatible, but do include all of Google's similar programs such as docs and sheets included already. This laptop includes the laptop and charger, which is a USB-C cord with power adapter. There are no regular USB ports. There is a C port on each side of the laptop, one AUX input, and micro SD port. On the left is a volume up/down button and the power button on the right. One thing I do love about this is that it has the USB-C port on both sides so you can charge from either side. Setup is very easy, especially if you already have an active Google account. Your google email account is what is used for you login information. From the get go, there are the basic apps installed but the Chromebook runs off the Google Play store so there are tons of apps available for download to personalize it as needed. This laptop is the 2-in-1 style so you can use it as both a laptop or swivel and make it into a tablet. It does not include a stylus but is compatible with wifi styluses. There is also a feature to activate the stylus tool or use your finger to do things such as capture an outline. I personally use the laptop feature more often, but this is great if you're using it for drawing or design with the touch screen. This laptop features QLED technology and let me say, you can TELL. The screen is extremely bright and crisp. The colors are incredible and it offers some extreme high definition for streaming videos. They've also maximized the screen size as much as possible with little border around for the biggest possible screen. There is a camera in the top for video chatting and pictures as well. This thing has INCREDIBLE battery life. The box states up to 13 hours of use. I've found I can last two to three days on a single charge with the idle time of it being asleep. This feature is great if you're someone who travels often and needs the most battery life out of your computer or even for students to take to class. The speed on this computer is phenomenal. Upon opening the screen, it quickly turns on and is ready to go. I use mine on my wifi and the speed of the internet is also very rapid. Overall, this is a real powerhouse of a laptop that is great if you're looking for the simple Chrome OS. I love that it's connected to my google account so I can quickly access my stuff in my email and Google sheets that I use for work. With a large screen size, it's excellent for multitasking. The 2-in-1 feature gives you the best of both worlds of a laptop and tablet. Furthermore, it's light and slim so it's perfect for those on the go.

    I would recommend this to a friend