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Customer Ratings & Reviews

Your price for this item is $219.00
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 57 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 2 out of 5 stars

    Heck Nah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy crap. It’s bad. Slow, which is understandable. But the screen is also terrible, especially at angles. Save your money unless you are buying for a child but even then…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Wesley, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. Your feedback is appreciated as we continue to improve our product line based upon the feedback received. Please check out, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Chromebook. If you have any questions or if you would like any further assistance afterward, do not hesitate to contact Support. Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Powerful vocabulary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good and beyond my expectations ,,i really luv like it…. everyone have to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Chromebook Go 14" Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung Galaxy Chromebook is great. It's very user friendly and is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ivey's Bar-B-Que

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter who will use it for school. It is perfect for her in second grade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you want is watch a YouTube, shop online and use email- it is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to order online. shipped to house. easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Samsung Chromebook.Easy to use and would highly recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is what i wanted. The specs are great and it's everything I needed for casual use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Chromebook and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! The price made it even greater! The delivery time made it the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop to purchase. Longer battery time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we need it to for our child’s school work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should but very cheaply made and flimsy. Easy to navigate.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day JoleneC, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. We appreciate your sentiments as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us or if you would like further assistance, please let us know by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra Samsung

  • Rated 2 out of 5 stars

    Just okay. Returned to the store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not what I was expecting. It's wanted me to create another account when I had already got one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap price means cheap product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery always needs to be reharged within 6 hours of a full charge. I dont have the time between work and school to return this item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there User150964, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. We value your sentiments as your feedback allows us to improve future versions of our product line to better align with our customer's needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to charge your Samsung Chromebook and get the best battery life" to help resolve what you may be experiencing with your PC. Let us know after reviewing the resource shared if you would like further assistance by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not ehat i ws hoping for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Hoping for better but it does ehat it needs to do

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Alberto, thank you for taking the opportunity to share your thoughts with us about the Samsung Galaxy Chromebook Go. We value your sentiments as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Please feel free to reach out when you can! Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Boot error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbish laptop . Didn’t boot up. Brought it back. Geek squad could fix issue. So it’s force to return it waste of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like this it’s very hard to use it. It’s really complicated

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations NancyH, thanks for taking the opportunity to review your Samsung Galaxy Chromebook Go. We appreciate your transparency. We realize that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamlessly as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

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