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Customer reviews

Rating 4.3 out of 5 stars with 63 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-63 of 63 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not ehat i ws hoping for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Hoping for better but it does ehat it needs to do

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Alberto, thank you for taking the opportunity to share your thoughts with us about the Samsung Galaxy Chromebook Go. We value your sentiments as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Please feel free to reach out when you can! Thanks for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Boot error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbish laptop . Didn’t boot up. Brought it back. Geek squad could fix issue. So it’s force to return it waste of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like this it’s very hard to use it. It’s really complicated

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations NancyH, thanks for taking the opportunity to review your Samsung Galaxy Chromebook Go. We appreciate your transparency. We realize that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamlessly as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung