Customer Ratings & Reviews
- Model:
- XE340XDA-KA8US
- SKU:
- 6632408
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Budget friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works, unhappy with the screen quality, it also misses DELETE and CAPS LOCK buttons
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Irina, thank you for taking the opportunity to contact us about your experience using the Samsung Galaxy Chromebook Go. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your PC but we need more details regarding what may be occurring before we can properly do so. Please feel free to reach out to Support at your leisure for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Ease of use
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should but very cheaply made and flimsy. Easy to navigate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day JoleneC, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. We appreciate your sentiments as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us or if you would like further assistance, please let us know by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra
Just okay. Returned to the store.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is not what I was expecting. It's wanted me to create another account when I had already got one.
No, I would not recommend this to a friendcheap price means cheap product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery always needs to be reharged within 6 hours of a full charge. I dont have the time between work and school to return this item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there User150964, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Chromebook Go. We value your sentiments as your feedback allows us to improve future versions of our product line to better align with our customer's needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "How to charge your Samsung Chromebook and get the best battery life" to help resolve what you may be experiencing with your PC. Let us know after reviewing the resource shared if you would like further assistance by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra
- Pros mentioned:Overall performance
Not ehat i ws hoping for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was Hoping for better but it does ehat it needs to do
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Alberto, thank you for taking the opportunity to share your thoughts with us about the Samsung Galaxy Chromebook Go. We value your sentiments as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device. Please feel free to reach out when you can! Thanks for being a devoted Samsung customer. - Debra
Boot error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the refurbish laptop . Didn’t boot up. Brought it back. Geek squad could fix issue. So it’s force to return it waste of time.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this it’s very hard to use it. It’s really complicated
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NancyH, thanks for taking the opportunity to review your Samsung Galaxy Chromebook Go. We appreciate your transparency. We realize that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamlessly as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share any other feedback with us or if you would like any assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
