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Customer reviews

Rating 4.6 out of 5 stars with 66 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the solid build quality and portability of the Galaxy Chromebook Plus. Many appreciate the good battery life and lightweight design, while some find the processor speed and large screen to be very good for a Chromebook. However, some customers have expressed concerns about the keyboard layout and screen resolution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 66 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Keyboard layout

    Rated 5 out of 5 stars

    Fantastic Chromebook Plus - so light weight!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this super light weight but very large screen. It's the best of both worlds. I use this for business everyday and the speed excellent even with many (usually at least 10 or 15) tabs open. The OLED screen is beautiful and as I mentioned, being very large is easy on my eyes. The keyboard has a great feel too, although the layout does take a little getting used to. Still can't say enough how great this one is, and I have had many higher end Chromebooks over the years, including Samsung (2 of the Galaxy premium versions) as well as the Google Pixel Go, and I still prefer this over them.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Weight

    Rated 5 out of 5 stars

    Wonderful laptop with beautiful display. 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook. The backlit keyboard helps a bunch when working in low lighting situations and the weight of the laptop is nice as well. Very sturdy so far and that’s exactly what I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Weight

    Rated 5 out of 5 stars

    Very nice Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, very light for the size, and a beautiful display. It is one of the best Chromebooks that I have used/owned.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Chromebook Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price ... fantastic machine! I love all the features and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung Chromebook Plus.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i got this Notebook. Its making my paperwork done much easily. So light. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The laptop is super thin and light and therefore ideal for students. Also fast and performant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Processor speed
    Cons mentioned:
    Keyboard layout

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are very few reviews on this site, so I thought I better write one. I read a very positive review on a blog I follow and decided to pull the trigger on this one. I'm moving from an Acer i5 Intel processor to this one with an i3, but the speed of the i3 is more than adequate. The screen on this one is excellent. I thought I would miss the touch screen of my old one, but I don't. I like it bright so was waiting to see how the battery life would work out. It's good enough. Maybe 6 - 7 hours with the screen very bright. If I need to get more hours, I can just scale the brightness back. It charges very fast so I choose to keep it bright and beautiful. The keyboard feels great, and I find myself using the number pad a lot. I don't think it's intended for data entry, just keying a bunch of numbers when needed. Nice feature. Track pad is good although once in a while I tap in a spot and it doesn't respond. I just quickly tap again in another spot and it works. I bought this thinking I could return it if I didn't like it (Best Buy's return policy is great), but it's an excellent machine and it's not going back. Hope this helps some of you guys that might be thinking about buying this one.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability, Processor speed

    Rated 5 out of 5 stars

    Amazing AMOLED display, fast processor. AWESOME!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I am highly impressed. The Intel Core i3 is fast. The keyboard and trackpad are both excellent, and the screen is top-notch. 400 nits of brightness is spot on! I usually buy 14-inch Chromebooks. This is my first 15.6-inch. Because it is so thin, light, and has tiny bezels, it feels almost like a 14-inch Chromebook. The speakers, while downward-firing, are very good. If it had a fingerprint reader, it would have been perfection. Having said that, so far I am very pleased. The Neptune Blue color makes this device look very nice and high-end. The AMOLED display puts this Chromebook head and shoulders above the rest; it even surpasses most Windows laptops, in my humble opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 5 out of 5 stars

    Samsung Chromebook Plus Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is the most user friendly laptop I have owned. It is used mainly for personal computing and web browsing. The backlit keyboard was a must for me and this keyboard is great. The most important thing is its light weight. Battery life and charging time are excellent. I went to Best Buy to purchase another brand of Chromebook and this Samsung Chromebook Plus blew me away.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did read some reviews that gave me pause about buying this computer. Some mentioned the 1080p screen making text look a little fuzzy — and yes, if you do a lot of writing like I do, you’ll notice it’s not as sharp as 4K. But in everyday use, that hasn’t been a problem. The AMOLED display makes up for it with deep colors, rich blacks, and a white that looks truly white, not slightly gray. The hardware feels solid, and the overall design — including the color — is attractive. The numerical keypad does shift your typing position a little to the left, but I adjusted in about 15 minutes. And honestly, the keypad has its advantages. Performance-wise, I haven’t hit a limit with open tabs, which is a big plus. This machine has been a great upgrade from my Google Pixelbook Go. That was a great computer too, but its processor was starting to show its age. If you see this on display at Best Buy, take a look — you’ll notice right away how vibrant the colors and video look. The AMOLED screen really makes a difference. For future versions, I’d love to see Samsung add a touchscreen and bump the resolution just a bit. But even without those, I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 5 out of 5 stars

    Excellent Chromebook Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it is well built with metal and very nice touches around the device, including the glass trackpad. It feels lighter than it is and the screen is bright and beautiful. It strikes a great balance in the Chromebook Plus lineup. it is big and beautiful without being too expensive. Performance is more than adequate and battery life is good. A strong recommend from me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Weight

    Rated 5 out of 5 stars

    Incredibly thin and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with this Chromebook. I was sold by how thin and light it is. It is so portable and light - makes all other laptops really really bulky and old fashioned. I was worried about it being only a Core i3 processor but it has all the performance I need. The oled display is beatiful for watching shows. And it came with 1 year free of Gemini Advanced which is a huge value!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 5 out of 5 stars

    Best laptop I’ve ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I made the switch from Windows to Chromebook. Wish I would have done it years ago. The Samsung Galaxy Chromebook Plus is amazingly thin and light, has an amazing display, is straightforward for everyday use, and the build quality seems solid. A super bonus is the battery lasts 10+ hours consistently.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Samsung Galaxy never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Galaxy Chromebook Plus is a satisfying upgrade from my Samsung red Galaxy Chromebook 2. It has all of the Samsung quality you'd expect. My favorite feature is the super comfortable keyboard and trackpad along with the large screen. Works perfect when I plug into my LG widescreen monitor via ithe included HDMI port. The metallic blue exterior color is very on trend and suits me better than red. I'm so far only scratching the surface of the baked in AI features.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 3 out of 5 stars

    Very low resolution display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The huge 16:9 display will wow you, because of the size it is very immersive, the deep blacks and color accurate display, skin colors look real, no yellow/green hues bias, colors are very pleasing to look at. What is horrible, is the low resolution, you can easily spot individual pixels, text with jagged edges, it is like looking a DOS machine from 1990. Text and Movies appear soft, so the experience takes a hit. Although it is very thin and light weight, 15 inch labtops have a big footprint, so it is not as portable. It is a beautiful machine, I love the deep blue on the lid, and the black keyboard, perfect combination. The keyboard feel is okay, but not the best, the Galaxy Book 4 Edge has a much better feel on the keys. Also, because they tried to cramp and number key, it shifted the keyboard off center, and there are just too many keys everywhere, confusing, you have keep taking your eyes away from the display to identify where is the key looking for. The backlit of the keys is perfect, not intrusive and it always light up when you need it. The battery is good and it charges fast. The hinge is not very strong, the display panel is big and wide and it wobbles when you type. The display panel is semi-glossy, like a satin, something in between, it helps with reflections, but it also takes away some color punch vividness. The track pad is okay, no glass, no haptic feedback, it is accurate with the cursor, but it has some palm rejection issues, when typing your palm can sent the cursor to a different location causing typing errors, something I have not experience with the Book 4 Edge. All in all is an okay machine if you can get pass the low resolution display, but at $700, there are other much better options, for example the ACER Spin 714 Chromebook that screams premium quality in every aspect. Conclusion, this will make a good media consumption machine to watch videos and movies, but not a work machine where you will be starring at soft jagged text all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 5 out of 5 stars

    High class Commuter chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feather light, easy to carry and commute with. Fast and pro workflow. Good batterylife and keyboard. Nice color too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 5 out of 5 stars

    Life-changing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this Chromebook. The display, ease of use, battery life and design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Fast and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. First time using a Chromebook and it's a bit of a learning curve but fast, lightweight and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Weight
    Cons mentioned:
    Keyboard layout

    Rated 3 out of 5 stars

    Better options for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off lightweight great screen quality (not touch screen should be for the price) Good Keyboard and trackpad but the orientation of the track pad to accommodate the numbers keys causes my palm to accidentally touch the track pad while typing.. Battery life is poor in comparison to the advertised usage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha JimH, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Chromebook Plus. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Issues with touchpad responsiveness on your Samsung Chromebook can be caused by several factors, such as software and drivers that are in need of updates, or if there are any issues with your account. No matter what particular touchpad issue is occurring, there is an easy way to fix it in most cases. Please check out, "Touchpad issues on your Samsung Chromebook" and "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your PC. If you would like any further assistance afterward or if you have any questions for us, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Build quality

    Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly beautiful Chromebook. It is ultra thin, super light, snappy, and it has good battery life. My issue with it was the 1080 display. I was super excited about this Chromebook, I mean, it has an OLED display, but the 1080 resolution kills the whole package. The letters look blurry no matter what you do. I ended up going with the ASUS expertbook which is not as thin or light as this one, but it has a 2K display that looks super sharp and makes the Chromebook experience so much more refined. I hope that Samsung eventually makes a Chromebook as beautifully as this one, and includes a display with a resolution not outdated by today's standards...

    No, I would not recommend this to a friend
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